Toyota Escondido

Incompetent Sales Staff. I spoke to Luis Gomez several times regarding the lease but out of my mother in law’s car. This is the dealership where she leased the vehicle. I di I spoke to Luis Gomez several times regarding the lease but out of my mother in law’s car. This is the dealership where she leased the vehicle. I discussed options with Luis Gomez, and I decided that I would purchase the car with cash, using the buy out figures given to me. We made an appointment for May 1 at 9:30am to complete paperwork and buy the car. I got a call that morning, on my way to the dealership, from Santiago Garcia saying that Luis was out but that he, Santiago, would take care of the meeting. At the meeting I was told that the dealership was unable to do this sort of transaction! I was told that they could not take any form of payment, all they could do would be to help me finance the purchase of the car. I was instructed to go on line, was given all the particulars, and that this is how I needed to purchase the car. After creating an on line account I discovered that no - I could not complete this transaction on line. After numerous phone calls and long hold times, I finally found someone in Iowa who was able to help me with this. WHAT A WASTE OF TIME WITH INCOMPETENT SALES PEOPLE AT TOYOTA OF ESCONDIDO. More

Great service every time Toyota Escondido is the best. I wouldn’t take my car anywhere else. The staff is professional and friendly. Service is done right the first time every Toyota Escondido is the best. I wouldn’t take my car anywhere else. The staff is professional and friendly. Service is done right the first time every time. More

Always a Great Experience I always have my oil change done without an appointment. My car is always ready in a reasonable amount of time. All employees cheerful and ready to he I always have my oil change done without an appointment. My car is always ready in a reasonable amount of time. All employees cheerful and ready to help. Suggestion are usually given on other service that need attention but never an issue when declining. More

Great Experience From the time I made my appointment to when I left the dealership I had an amazing experience. They listened to what I had to say and hog the problem From the time I made my appointment to when I left the dealership I had an amazing experience. They listened to what I had to say and hog the problem taken care of. Aaron Serrano and Anthony Blancett were the best! More

Oil change We had an oil change. Someone called me later and was not very nice because we didn’t have some other things done. We bought our tires elsewhere and g We had an oil change. Someone called me later and was not very nice because we didn’t have some other things done. We bought our tires elsewhere and get them rotated for free. More

Exceptional experience Shawn Heemstra and Danny Romo provided an exceptional experience in the purchase of our new Avalon. If you wish to purchase a new car they are the g Shawn Heemstra and Danny Romo provided an exceptional experience in the purchase of our new Avalon. If you wish to purchase a new car they are the go to guys you want working with you. Thank you Danny and Shawn!! More

Service department Art Lara was amazing today when I brought my car in for service. He was friendly, professional and gave me options on costs without gouging my walle Art Lara was amazing today when I brought my car in for service. He was friendly, professional and gave me options on costs without gouging my wallet. More

Amazing experience Thank you to Rosendo, Rayan and Vernon for an outstanding job in closing the deal on our new car. From the minute we walked in till we drove our new H Thank you to Rosendo, Rayan and Vernon for an outstanding job in closing the deal on our new car. From the minute we walked in till we drove our new Highlander out you provided us with knowledge of the car easiness of the pricing process and the best financing available. Thank you again indeed for this positive experience. More

Service Fast and quality work only downside they normally wash my truck but didn't this time...but other than that Great job...Than you...John Fast and quality work only downside they normally wash my truck but didn't this time...but other than that Great job...Than you...John More

Great and fast service repairing and servicing my truck Great costumer service. Great people. Fast turn over. Great communication before they continue with the repair. They take care of any warranty or reca Great costumer service. Great people. Fast turn over. Great communication before they continue with the repair. They take care of any warranty or recalls with out any problem. I’m very happy with Toyota. Thank you and God bless you all. More