Toyota Escondido

Horrific experience, never buy there ! This is the worst dealership I have ever worked with, I have owned many cars with with the majority of them being at car dealers. Last year I had th This is the worst dealership I have ever worked with, I have owned many cars with with the majority of them being at car dealers. Last year I had three brand new vehicles only in my name, with perfect credit and secured the best rates possible. One of these cars was the exact same model with the same exact options and I went from 2.9 percent financing to over double digits. I have perfect credit and have never missed payments on anything, they stated that that is the best that Toyota has to offer. What a bunch of sheisters. I made an appointment coming from San Diego to ensure that I would not be waiting around any longer than necessay Not only was the appraiser not available at the time schedule as I was early, but they could not find a car and turned into a 2.5 hour event The salesman were absolutely terrible and not reviewing the options on the car or warranty. They were in a hurry to get home and only hook up my Bluetooth. Also when delivered to me there was a dent on the front of the hood. Dealing with the GM of 33 years was no picnic, they will just smile at you and BS you that there are I other options. I took a huge bath on a car that I purchased two months ago and his statement was that the dealership has to make money also. And to even further my claims, please take a look at the 574 comments on yelp with the majority of them having terrible customer service, sales,etc. This is no way to treat a customer that was in there six months ago purchasing the same exact car. I have been a professional and business for over 30 years and have never seen anything as bad as this, if I would've read the reviews before I absolutely would not have given them my business They stay in business by taking advantage of the consumer, please do not be one of them !!!!!!!! Buyer beware are the two best words. Please do yourself a favor and go to any of the other Toyota dealerships in San Diego Not only to not be taken advantage of, but also for better customer service. It is amazing that this dealership is in business! More

Comfortable Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was wi Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was within the range that they estimated: 1hr - 1 1/2hr. More

Great service technician My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank tech My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank technical technology which for those of us who didn’t grow up with it have a difficult time. On a scale of 1 to 10 he was definitely a 10 maybe even an 11. More

The Tale of Two Visits. I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service Department opened and wait wasn’t as long. Service person was thorough in helping answer my service questions. On another visit two weeks prior, my father and I paid a visit to look at a new Tundra truck for purchase. We receive no help after multiple attempts to get a sales persons attention. We even went inside to state are interest yet still no one came out to show us any trucks. For future Toyota purchases, will probably look elsewhere. For service, will still consider Escondido Toyota due to its proximity to my home. More

Long Term Relationship Worthwhile I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work has been done on my vehicles. Inconveniences or missteps have always been taken care of and recently Toyota of Escondido was kind enough to check an assertion made by another mechanic at no charge and save me a significant expenditure. More

Prius repair Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service we Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service went to work for me and got me the best price on parts and answered my endless questions. Toyota Esconido is the real deal! More