Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Escondido
Escondido, CA
1,020 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,020 reviews
January 02, 2018
Comfortable Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was wi Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was within the range that they estimated: 1hr - 1 1/2hr. More
by 2"Robin
Employees Worked With
Kyle Kezer
January 02, 2018
Great service technician My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank tech My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank technical technology which for those of us who didn’t grow up with it have a difficult time. On a scale of 1 to 10 he was definitely a 10 maybe even an 11. More
by San Marcos gal
Employees Worked With
Andrew Muller
December 31, 2017
The Tale of Two Visits. I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service Department opened and wait wasn’t as long. Service person was thorough in helping answer my service questions. On another visit two weeks prior, my father and I paid a visit to look at a new Tundra truck for purchase. We receive no help after multiple attempts to get a sales persons attention. We even went inside to state are interest yet still no one came out to show us any trucks. For future Toyota purchases, will probably look elsewhere. For service, will still consider Escondido Toyota due to its proximity to my home. More
by 3on2
Employees Worked With
Jose Anguiano
December 21, 2017
Long Term Relationship Worthwhile I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work has been done on my vehicles. Inconveniences or missteps have always been taken care of and recently Toyota of Escondido was kind enough to check an assertion made by another mechanic at no charge and save me a significant expenditure. More
by LovemyToyota
Employees Worked With
Manny L.
December 20, 2017
Prius repair Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service we Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service went to work for me and got me the best price on parts and answered my endless questions. Toyota Esconido is the real deal! More
by Conor Westerman
Employees Worked With
Kyle Kezer
December 19, 2017
Excellent great fast service Great service , love the whole staff , I wouldn't go anywhere else , thank you to all and a big special thanks to Kyle , you the man. Great service , love the whole staff , I wouldn't go anywhere else , thank you to all and a big special thanks to Kyle , you the man. More
by Dave
Employees Worked With
Kyle Kezer
December 16, 2017
service department I have been having my wife’s truck and my truck serviced at this location many times. I can honestly say that these people really care for and respect I have been having my wife’s truck and my truck serviced at this location many times. I can honestly say that these people really care for and respect my trucks like my family does. Great experience every time many times!! More
by 6xyotaz
Employees Worked With
Jose Anguiano
December 16, 2017
Bought a car The salesman Leo was great. Disappointed in parts. Ordered touch up paint. Back ordered. Called three weeks later. Since no call to me and they said b The salesman Leo was great. Disappointed in parts. Ordered touch up paint. Back ordered. Called three weeks later. Since no call to me and they said back ordered. I asked if another Toyota site might have it he says he can’t check but I can call around. Hmmm I did and found it but not great customer service if I need to cal around. He could have and ordered it from them now I need to drive to Carlsbad. Also asked About discount fior the 60 k service as I got car at 43 k. They said maybe. I realize I didn’t buy a Lexus but myself and kids have bought from Toyota esc fir many years. No customer service I can see so far. My sales person Leo was stellar and I love the car. Very disappointed in service so far. More
by Michealine flower
Employees Worked With
Not sure of last name of finance Jose he was great, Leo Ruiz, Jose Barajas, Jose Martinez
December 15, 2017
Great service! They dropped me off at the mall and picked me up after, free of charge! I'm definitely going to come back here for maintenance They dropped me off at the mall and picked me up after, free of charge! I'm definitely going to come back here for maintenance More
by ToyotaDriver123
Employees Worked With
Javier Rivera
December 15, 2017
Oil change Needed basic service. Felt very comfortable and process was very easy. Bought my car 4 months ago from a different dealer and treated me as if I bough Needed basic service. Felt very comfortable and process was very easy. Bought my car 4 months ago from a different dealer and treated me as if I bought the car from them. More
by Josiah
Employees Worked With
Justin Hernandez
