Toyota Escondido
Escondido, CA
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Best customer service experience ! Second new Camry for me! Thanks to Dominic and Jose who are a great team and made an excellent example of customer service at Escondido of Toyota. Th Second new Camry for me! Thanks to Dominic and Jose who are a great team and made an excellent example of customer service at Escondido of Toyota. Thank you two and Toyota of Escondido. Martita M. Foss More
Excellent customer service and ready to make a deal I worked with Juan for my Toyota Camry Hybrid, He worked with me to stay in budget and was very informative and professional. Note: on most cars the d I worked with Juan for my Toyota Camry Hybrid, He worked with me to stay in budget and was very informative and professional. Note: on most cars the dealership gives you 1 year free for maintenance (oil changes, car issues, etc) and with a warranty. Car dealerships can be stressful, because you want the best deal without getting ripped off. Toyota of Escondido tries to make the best deal for the customer. They would rather have a happy returning (my wife got a car from there last year and still talks about the deal she got) customer than a customer who was ripped off by the dealership. I did a lot of research for my pricing point and they actually came under. Thank you. More
In and out in under 2 hours I sold my car on Saturday around noon. Went online and found toyota Escondido had the best deals for 2016 certified Camry's. I emailed and got a res I sold my car on Saturday around noon. Went online and found toyota Escondido had the best deals for 2016 certified Camry's. I emailed and got a response from Juan Zaragoza. I told him I had a price in mind And he said we were close. So I got down to the dealership around 7pm, Juan showed me the Camry's. I had already told him my price range and he didn't try to upsell me into a new or more expensive car. He wasn't pushy and answered all my questions. When I chose my camry and started paperwork he asked only once about the extended warranty and about the extra alarm that most dealers push you to buy. I declined and that was it, he didn't mention it anymore, which most sales person do. I paid for the car cash and when all paperwork was done I mentioned to Juan the car had no floor mats. i didn't ask for some and Juan said he'll get me some once parts department opens up next day, he didn't have to do that but he did. He even offered to drop them off at my house but i picked them up at his house which was much closer to me than having to drive down to dealership again. He was off the clock when I got the mats from his house and still gave me great customer service and asked if I had any questions about the car. I'm planning on purchasing a 4x4 Tacoma in a few years and I know Juan is the salesman I'm going to look for. Wish all the sales people I had previously worked with at other dealerships were as great as Juan. Thank you for everything. More
So glad with this purchase I bought a Yaris from Juan Zaragoza and it went great. He made sure I understood the whole process of buying my first car, and he made sure I was gett I bought a Yaris from Juan Zaragoza and it went great. He made sure I understood the whole process of buying my first car, and he made sure I was getting the best deal on my car. Excellent customer service. More
Great! Oscar went far and beyond to help me find the right Camry for me. He was very patient and worked with me for over a year to make sure I got the right Oscar went far and beyond to help me find the right Camry for me. He was very patient and worked with me for over a year to make sure I got the right one for the right price that fit my budget. I would recommend him and Toyota of Escondido to everyone I know. More
Juan is excellent! I was there about a month ago, and I was helped by Juan Zaragoza, I was in and out of the dealer with a brand new corolla in less than 3 hours! He hel I was there about a month ago, and I was helped by Juan Zaragoza, I was in and out of the dealer with a brand new corolla in less than 3 hours! He helped me out in choosing a car for myself, he didnt pressure me or insisted in other cars, he clearly explained everything and was patient and responded all my questions! Highly recommended dealer! More
It's fantastic He helped me out a lot. I've never had such great customer service until I met him he really helped me get the greatest deal I could get when buying m He helped me out a lot. I've never had such great customer service until I met him he really helped me get the greatest deal I could get when buying my new car. More
Making it work in your budget! We had been thinking of getting a car and we knew that our next car was going to be a Toyota. When unforeseen events sped up our car buying process, w We had been thinking of getting a car and we knew that our next car was going to be a Toyota. When unforeseen events sped up our car buying process, we were recommended by one of my brothers to go to Toyota of Escondido and speak with Lorenzo Maldonado. It was a very busy Sunday afternoon so we were helped by several employees trying to help each customer that was there. I cannot remember the name of the first salesperson that helped us find a killer package for the car model that we liked but eventually we were paired with Oscar Marcial. He was really knowledgeable and talked us through the pros and cons of the car we wanted to get. Not only was he very helpful but he was like an encyclopedia of the Toyota fleet past and present. When we needed to look at the numbers Lorenzo was very friendly and aware of our budget. He worked really hard to make sure that our dream car fit within the other big budget items that we had...our pending wedding in October! He was really patient and helped us work within our budget which we are extremely grateful for! Jose Martinez in finance was calm and collected while he walked us through all the paperwork and explained the terms of our lease. All in all I would definitely recommend that when you do shop for your next vehicle that you seek all of these guys out to help you have the best experience possible! More
A very special experience that we will never forget Everybody treated us like we were very special not only sold us a great car but also took the time how to work the features. We were very impress by h Everybody treated us like we were very special not only sold us a great car but also took the time how to work the features. We were very impress by how everybody was very nice to us. Thank you very much Mr. Rosendo Perez you treated us like family not just a customer and very knowledgeable about the car we purchase. We were very impressed how much more came on the car than we expected. Thank you also to Mr. Hector Aguirre in finance he was very knowable helping us get a great deal and great payment plan. Also to Ms.Jenny Branson for checking with us to see if we had a good experience and yes we felt like family and treated like we were the only ones that mattered. We will back with this car for service when needed and when its time to buy our next car we will back here to buy it. You are the best. More
La mejor experiencia Hola la semana pasada compre un corolla mi primer auto esta fue sin duda la mejor experiencia todo fue tan fácil, gracias a Juan Zaragoza y Jaime Alva Hola la semana pasada compre un corolla mi primer auto esta fue sin duda la mejor experiencia todo fue tan fácil, gracias a Juan Zaragoza y Jaime Alvarado. Me ayudaron a conseguir el mejor interés, de verdad estoy muy agradecida. Yo se los recomiendo.. More