Toyota Escondido

Shannon was very knowledgeable and did not give me the run around. She was very sweet, and i would recomend her to everyone i know that needs service done to their vehicle run around. She was very sweet, and i would recomend her to everyone i know that needs service done to their vehicle More

I am still very surprised at what happened at the Scion dealer today. My son and I are in the market for a new car. We have narrowed it down to FR-S, BRZ, Focus ST and GTI. We live in Escondido and had dealer today. My son and I are in the market for a new car. We have narrowed it down to FR-S, BRZ, Focus ST and GTI. We live in Escondido and had previously bought a 4Runner at Toyota of Escondido. We visited the dealership and went through several salespeople before we found one who was "certified" to sell Scions. Finally we got a salesman we talked about a white base model on the lot. The salesman said he needed to run a credit check before we could test drive, and he would need to find another salesman because although he was "certified" to sell, he was not allowed to test drive a Scion, only a Toyota (don't ask me). We went in and he proceeded to ask me a lot of questions, as if I was buying the car. Home addresses, work addresses, monthly salary, SSN. It was fairly intrusive for a test drive but to humor my son I played along hoping we were nearing the end. But then he asked for 3 references who did not live at my address. Are you KIDDING ME? Skip tracing references for a test drive? At that moment I politely said we were done at that dealership. I can't imagine stepping foot in there again. We immediately went to Heller Ford and test drove a Focus ST with just a Xerox of our drivers licenses and then to Mossy VW where we drove a GTI with, you guessed it, only a Xerox of our license again. It's off to the Subaru dealer tomorrow to drive a BRZ. More

We thought a 2013 Avalon Hybrid with the Touring or Limited package would be the right car for us. After a nice test drive with a nice young salesman, we were lured into a typical endurance contest wit Limited package would be the right car for us. After a nice test drive with a nice young salesman, we were lured into a typical endurance contest with a couple levels of sales management above the young man who took us on our test drive. We were only there for the test drive, did not have the Matrix with us that we intended to trade, and we had a limited amount of time available. We made this clear to Warren and Robert, and they acknowledged our situation, yet they came on to us with a line about "if we can make you an incredible deal today will you buy the car?" So sure, we agreed we probably would, if the deal was unbelievable. From that point forward the tag team of sales reps was obnoxious at best. Offered a coke, brought us a 7-up... what was that about? Made us a commitment for a car that they would have in the showroom the following day, took a $500 deposit from us, then claimed an inability to get the car there, but requested that we bring our Matrix in and they would loan us a Camry for the weekend. Now I know they could have sent somebody to Irvine for the Avalon and brought it down for us. And I know that they could have made a decision about the trade-in value of the Matrix within an hour or two of my handing it over to them. And I know that I would have bought a car from them if they were "good" instead of "bad." But they were totally manipulative and uncooperative and unwilling to negotiate in a straight-forward manner, so I rate them BAD. A few days later I traded my Matrix for a new Avalon Hybrid with Touring package at Toyota Carlsbad. The terms and conditions were no different from those I was trying to nail down at Toyota Escondido. The sales team at Carlsbad was willing to work with me instead of xx me. More

I absolutely loved the nice, personal, and quick service I received. Chris helped with the whole process! He was not pushy so, I didn't feel pressured into anything. The best part was that Chris is very kno I received. Chris helped with the whole process! He was not pushy so, I didn't feel pressured into anything. The best part was that Chris is very knowledgeable. Every question we asked, he knew it! Totally made the buy super easy! Also, they have complimentary beverages, lounge furniture, TVs..you feel right at home! More

I loved this car shopping experience! The salesman was very friendly, understanding, and patient. He worked with us as best as he could to help us get the car we wanted at the price we were able to afford very friendly, understanding, and patient. He worked with us as best as he could to help us get the car we wanted at the price we were able to afford. Not once did he pressure in our decision making, and he gave my husband and i plenty of space and time to decide what we wanted. We will be definitely be coming back to Toyota of Escondido in future car purchases. We love our 2013 Highlander! More

What a pleasant experience to work with a friendly team of people that seem more like family then sales people. Dealing with Kevin, Quentin, Trish and Keith felt like dealing with family. It felt like I' of people that seem more like family then sales people. Dealing with Kevin, Quentin, Trish and Keith felt like dealing with family. It felt like I've known them for years! I will definitely be recommending Toyota Escondido to my friends and family! More

Everyone we came in contact with was friendly and professional. We were able to see the salesman we asked for quickly even though we didn't have an appointment. They had the car we wanted, in the col professional. We were able to see the salesman we asked for quickly even though we didn't have an appointment. They had the car we wanted, in the color we wanted at the price we intended to pay. More

This was the best exspenance I have ever had. Scott was great with helping me find what I wanted. Vino was the salesman that did all the work. He is the nicest man to work with. Went and bought me dinner w great with helping me find what I wanted. Vino was the salesman that did all the work. He is the nicest man to work with. Went and bought me dinner while I wanted because it was late and I was so hungry. Barry was the man that I started talking with about a Camry I saw on the Internet. He got back with me every question I had an in a timly manner. Over all the best place ever. Thanks toyota for helping find what I wanted. More

From the moment we contacted Scott Busby about a new car over the Internet to purchasing the car, we experienced nothing short of excellent service. This is the best place to purchase a car! Caring, friendl over the Internet to purchasing the car, we experienced nothing short of excellent service. This is the best place to purchase a car! Caring, friendly and honest! We wouldn't purchase a car from any other dealership! More