Toyota Escondido

I contacted this dealer via the Internet. I was looking for a price quote. I contacted 5 different dealers and only got an actual starting quote,and not just the msrp from only 2 of the 5 I contacted. I e for a price quote. I contacted 5 different dealers and only got an actual starting quote,and not just the msrp from only 2 of the 5 I contacted. I ended up bringing my trade I for appraisal and worked with Kevin. I had originally was in contact with Scott on the Internet but he was out the day I brought my car in. Kevin was great. He quickly got my car appraised, explained all the options on the vehicle I was interested in and further updated me on pricing. There was no pressure or hard sales tactics, just time answering all my questions and educating me on my options. When I came back the following weekend I ended up with a better price than originally quoted and really felt I got a fair deal. The best way I can describe Kevin and Scott is not "used car salesmen," but rather as customer service professionals. I would highly recommend this dealer but mostly Kevin and Scott. More

We had a great experience at Toyota of Escondido. Scott Busby, Quinton and Trish took great care of us...they were professional and friendly. They answered all of our questions and made us feel at ease... Busby, Quinton and Trish took great care of us...they were professional and friendly. They answered all of our questions and made us feel at ease...their customer service skills were top notch! Thank you Scott and Toyota of Escondido, we love our Highlander! More

My husband and I went to this dealership just to shop around for a new car. We were not expecting that we were given an awesome reception. The sales personnel we mentioned are exemplary. From the the tim around for a new car. We were not expecting that we were given an awesome reception. The sales personnel we mentioned are exemplary. From the the time they showed us the vehicle that we like, to the pricing, financing, and to the orientation of the car, we never thought that we will end up buying the car on that day. We would like to thank everyone for the experience. More

Buying from Toyota of Escondido was a very pleasant and enjoyable experience. The sales staff is very knowledgable and professional. The vehicle inventory and selection is truly impressive. Their facili enjoyable experience. The sales staff is very knowledgable and professional. The vehicle inventory and selection is truly impressive. Their facility is top, top shelf. More

From the time I contacted Toyota of Escondido until the minute I drove off the lot with my new Avalon I was treated with the utmost courtesy and respect. Trish was a joy to work with. She treated me as if minute I drove off the lot with my new Avalon I was treated with the utmost courtesy and respect. Trish was a joy to work with. She treated me as if I was her personal friend. Scott Busby was so helpful getting me acquainted with my new car. He even took the time to link my IPhone, set my radio stations and set up my En-tune account for me. I highly recommend Toyota of Escondido. More

We had a really enjoyable, friendly and professional We had a really enjoyable, friendly and professional buying experience at Toyota Escondiido. The purchase price was very competitive. They assist We had a really enjoyable, friendly and professional buying experience at Toyota Escondiido. The purchase price was very competitive. They assisted us in finding the best interest rates on our loan, They answered all our questions and did not try to up-sell. We received highly exceptional Service in every area. We are eager to recommend the Sales team of Trish Allan and Scott Busby More

Bought a 2007 Prius from this dealer and have had service done only by this dealer. I now have 75,000 miles on the car. In the time I have owned this car I've had 15 oil/filter changes, of which 10 resulte done only by this dealer. I now have 75,000 miles on the car. In the time I have owned this car I've had 15 oil/filter changes, of which 10 resulted in a moderate to severe overfill (as much as 1/3 quart), even though there is a clear note on the service tickets to ensure that the level is at or slightly below the full mark. The usual attitude of the advisor when this is brought up is "It's not a problem, you can go over the full mark" (Owners manual disagrees). I've had numerous conversations with the service manager (Darrell) about this and always get a promise that he'll have a talk with his staff and this won't happen again (2 out of 3 visits overfilled, epic fail). The impression he left me with is "Hey, if you don't like the service here, go elsewhere, I don't really care". I've also asked to have the wiper blades replaced on 2 occasions (the latest just this past Saturday). The first time only the front blades were replaced, the second time (most recent) I was charged for 3 blades, however, they were not actually replaced. I had to take time out of a busy morning to have this rectified. In addition, appointments are useless, I show up at the appointed time and still have to wait up to 2 hours for a simple oil/filter change. Given this proven track record I simply can't recommend this dealership's service department and have chosen to take my business elsewhere. More

Granted I used the USAA Auto Buying Program for this purchase so my experience was probably a little easier than the average person, but after trying to work with Toyota of Carlsbad and Poway, the Escon purchase so my experience was probably a little easier than the average person, but after trying to work with Toyota of Carlsbad and Poway, the Escondido dealership was by far more friendly and helpful! Kevin helped us from the first phone call all the way through the final sale and it was done in about 3 hours from start to finish to include the test drive and answering all my questions as well as doing my trade in of my old reliable Tacoma. I absolutely love my new Highlander and greatly appreciate the helpful staff at Escondido Toyota. My dad was a used car salesman and I went in fully aware of the crap you usually have to deal with in trying to buy a car, but to my complete amazement, I never once felt like I was dealing with a car salesman at any time. I felt like I was buying a vehicle from someone I knew. The Carlsbad dealership wouldn't even let me test drive and additionally kept trying to pawn off the black and white Highlanders when I specifically stated I did not want a black or white vehicle. Poway Toyota gave me the run around about what they had in stock and kept offering me the wrong type of vehicle. Escondido had exactly what I wanted, in exactly the right color (they even had my 2nd color back up option) so I was thrilled to make the purchase that day as I had intentionally wanted. Thank you, Kevin, and Toyota Escondido for making this vehicle purchase to easy and enjoyable! More