Toyota Ford of Greenfield

My husband and I chose to go to Ford of Greenfield to purchase our new vehicle because of the wonderful service I recieved the last time I was there. My husband and I were looking at the used cars when S purchase our new vehicle because of the wonderful service I recieved the last time I was there. My husband and I were looking at the used cars when Shane came out to greet us. He was wonderful. Very informative and super friendly. It didn't feel like he was trying to sell us what he wanted, but get us what we wanted. We had seen a SUV we liked the looks of but was out of our price range, so he showed us the ford expedition and we fell in love. It was going to be quite a while before we were going to have the money for it, but he didn't treat us any different. By the time we did get the money for the Expedition our other car broke down and we decided to get a newer used one. Shane was a great help, he took us around the lot and showed us the cars in or price range that had what we wanted. We ended up getting a 2012 Ford Expedition and a 2010 Chevy Impala. He made it a great experience. My husband and I had our 6 month old with us, and then we had to pick up our son (6yrs) and he engaged him in conversation and played with him so we were able to give the paperwork our full attention. I'm sure that when we need new vehicles again we will go back to Ford of Greenfield and I hope Shane will be there to help us again. More

i recently purchased my second new toyota from toyota of greenfield, and i couldn't be happier with the experience. mike was able to get me the exact car i wanted -- options, color, and all -- and very greenfield, and i couldn't be happier with the experience. mike was able to get me the exact car i wanted -- options, color, and all -- and very quickly, too. he answered all the questions i had, thoroughly, professionally, and with a sense of humor. faith carefully explained the terms of my loan, and the theory behind 'gap' insurance. he did this with a great attitude, and a smile. mike dubour in sales, and faith mba in financing, were both wonderful to work with. i wish i could expect this level of customer service everywhere. i would be happy to cross paths with these gentlemen again. More

We went back to this dealership specifically to do business with saleswoman Carol Buker. This is our second purchase with her, and as before, we are completely satisfied. She is honest, easy to work w business with saleswoman Carol Buker. This is our second purchase with her, and as before, we are completely satisfied. She is honest, easy to work with, and thorough. She works very hard to keep up with the latest trends in her industry, and, more importantly, listens so that she is showing her customers the right cars. I do not feel like I wasted a minute talking to her. She was patient with our crazy schedule, meeting us in the evening for test drive and delivery. It was a pleasure working with Carol and we will be happy to buy a car from her again. More

Ford of Greenfield had the vehicle I was looking for in stock a two wheel drive ford escape, which other ford dealers did not. I then took it for a test drive with the salesman and really like it. We spok stock a two wheel drive ford escape, which other ford dealers did not. I then took it for a test drive with the salesman and really like it. We spoke with the finance department and were able to lease this vehicle and get the best pricing for low mileage and they even delivered it to me the following day. More

Marty was friendley, helpful, kind and not too pushy. He helped get us the best deal possible and when there was something wrong with the car after purchase he took care of that too. He understood how far helped get us the best deal possible and when there was something wrong with the car after purchase he took care of that too. He understood how far away it was for us (I live in Chicopee) and had the car delivered and I only had to make the 1 trip up for the purchase. I would recomend Marty to anyone I heard was looking for a vehicle. Thank you to Marty for the great experience! More

I was pleased with my experience at Toyota of Greenfield, MASS. I have had 3 Saturns and probably would have gotten another Saturn if they hadn't been discontinued by GMC. While I would prefer to buy USA, MASS. I have had 3 Saturns and probably would have gotten another Saturn if they hadn't been discontinued by GMC. While I would prefer to buy USA, I must say that I have enjoyed my new Toyota Camry completely. I love the new color and have received many compliments. Mark Caloon and Craig, Salesperson and Sales Manager, were very helpful and made this experience very pleasant. I feel I was treated very fairly and they located the model and color that I wanted in a very timely manner. Overall I am completely satisfied. More

The entire car purchase experience went so smoothly and I was impressed with the thoroughness of the service. Buying a car from Toyota of Greenfield was a most efficient, expedient, thorough and courteous was impressed with the thoroughness of the service. Buying a car from Toyota of Greenfield was a most efficient, expedient, thorough and courteous car sales transaction from beginning to end. Rick Cramm provided generous customer service, keeping me updated as the days passed to find a car that best fit my interest. Financial Services quickly moved me through the process to have me behind the wheel as owner in no time. I will surely refer friends to the dealership as a wise choice, not only to support our local economy, but also to receive the utmost in customer service. Best Regards, Linda Lutz Leyden, MA More

Wanted to replace my 2001 Camry. I called Mike and asked what Camry's were like these days. Went in and he showed me and I test drove a 2012 Camry. It was beutiful. He showed me all the improvements and what Camry's were like these days. Went in and he showed me and I test drove a 2012 Camry. It was beutiful. He showed me all the improvements and how to work all the options. He got my blackberry phone working so I could make hands free calls. That is a great feature. Then we did the money part and I got some on trade in for my old car which I have kept very well maintained and just had a new 6-year warranted battery put in. I like how Mike and his team do all the title, registration, inspection. So it only took from noon until 4:00 to wrap up the deal. I just love my new car. Mike called this a.m. to see if I had any questions. So far I don't, but I will call if I do. Thanks again. Sincerely, Rosemary Jablonski More

My wife and I were welcomed as we entered the show room My wife and I were welcomed as we entered the show room by Mike. He knew were there to see Faith about the possibility of trading cars and he told u My wife and I were welcomed as we entered the show room by Mike. He knew were there to see Faith about the possibility of trading cars and he told us about the 2012 Camry and the new features that were different than our 2009 Camry which we were pleased to hear. Took us for a demo in the 2012 Camry and explained things as we were driving along. No pressure was put on to buy or trade by eiher which we appreciated greatly. Most experiences with other dealers was not that way. Also with past dealers we were there practically a full day but do to faith being busy we had to wait for him whuich was only about 3 hrs there overall. We were quite pleased with the visit as we purchased a new 2012 Camry. More

We had a great experience at Toyota of Greenfield. They were willing to match an internet special price listed from another dealership and worked quickly to locate a matching car. The trade in was fair and were willing to match an internet special price listed from another dealership and worked quickly to locate a matching car. The trade in was fair and the friendly, relaxed atmosphere was appreciated. We would certainly do business again with this group. More