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Toyota Knoxville
Knoxville, TN
878 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 878 reviews
June 21, 2019
Always great service! Toyota of Knoxville’s service department has always been great to deal with. The staff is always friendly and the service techs are great about keepin Toyota of Knoxville’s service department has always been great to deal with. The staff is always friendly and the service techs are great about keeping your vehicle clean while they’re working on it. Never had any issues as a result of their work, that’s not easy to say about most service departments in today’s world. More
by Brett Smoky
Employees Worked With
June 19, 2019
Beyond excellent service Came in for 5000 mi check up. Lauren took great care of us gave us a lot of information. And got our GPS/phone working, which was an extra bonus to Came in for 5000 mi check up. Lauren took great care of us gave us a lot of information. And got our GPS/phone working, which was an extra bonus to me! I give Lauren 5 Stars! More
by ToyotaFan
June 18, 2019
Excellent service I am always happy with the service you provide. This is my second Camry and you have serviced both of them. I would not go anywhere else. And I always I am always happy with the service you provide. This is my second Camry and you have serviced both of them. I would not go anywhere else. And I always get a free carwash. More
by judy5638
Employees Worked With
June 16, 2019
Toyota Knoxville is the best Toyota Knoxville’s service department is very professional, honest, and reasonably priced! I will continue use them until I just wear the vehicle out! Toyota Knoxville’s service department is very professional, honest, and reasonably priced! I will continue use them until I just wear the vehicle out! I have always gotten straight advice from every service manager. More
by Neely Tonos
June 09, 2019
Bob was great, friendly and gave great advice Bob was very helpful and honest, gave us good direction, very friendly! Introduced us to his son that also works there in sales, must be a great place Bob was very helpful and honest, gave us good direction, very friendly! Introduced us to his son that also works there in sales, must be a great place to work! More
by Larry & Jenell Stricker
Employees Worked With
June 08, 2019
had a oil change Quinton is wonderful and I will be back and ask for him as my service advisor. He needs a raise! He is knowledgeable and is very personable Quinton is wonderful and I will be back and ask for him as my service advisor. He needs a raise! He is knowledgeable and is very personable More
by jsue284@gmail.com
Employees Worked With
June 07, 2019
Toyota Highlander Service I appreciated the great service for the regular maintenance that's kept our Highlander from Toyota Knoxville running well for more than 277,000 miles. I appreciated the great service for the regular maintenance that's kept our Highlander from Toyota Knoxville running well for more than 277,000 miles. Quinton did a thorough job of making sure my questions were answered. I appreciated the carwash--particularly in pollen season. David Lauver More
by Highlander Driver
Employees Worked With
June 05, 2019
Great Service as Always! I have never been disappointed in the service received. Always professional and service is always done timely. They also leave my car clean which I re I have never been disappointed in the service received. Always professional and service is always done timely. They also leave my car clean which I really appreciate! More
by MacMom8*
Employees Worked With
May 29, 2019
Honesty is the key I have been coming to this dealership for years. The service department is always honest about my (cars.) I always trust what they say needs to be don I have been coming to this dealership for years. The service department is always honest about my (cars.) I always trust what they say needs to be done. More
by connie crutchfield
Employees Worked With
May 29, 2019
20k service No issues- timely service. Car serviced within the expected timeframe. In the past, I had to request for the complimentary car wash. It was nice th No issues- timely service. Car serviced within the expected timeframe. In the past, I had to request for the complimentary car wash. It was nice that Connor offered to have the car wash. More
by Qwerty
Employees Worked With
