Toyota Knoxville

Great service...as always! I've always had great experiences with the Toyota of Knoxville Service Center. I feel like my car is in good hands with them. I received great service I've always had great experiences with the Toyota of Knoxville Service Center. I feel like my car is in good hands with them. I received great service in a reasonable amount of time. Thanks! More

Oil Change and Auto Butler We had a 3PM appt for an oil change with Auto Butler to follow. We dropped our car off at about 10AM fully expecting to come back late that day or the We had a 3PM appt for an oil change with Auto Butler to follow. We dropped our car off at about 10AM fully expecting to come back late that day or the next to pick it up. However Patrick told us the car would be ready around 2-3PM which was a big plus. At 1PM he called and let us know it was ready. We were very impressed with the quality of the maintenance and customer service. More

It feels like Jon Mertz is working for and with me For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and oppor For years, I have worked with Jon Mertz as service advisor for my Toyotas. In every case, Jon has provided accurate information on the issue and opportunities. He states the situation, the range of possible impacts, and the actions and associated costs. He works with me to understand the prudent actions. I appreciate Jon's candor and assistance. I will stay with Jon. More

Toyota Knoxville is A+ I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi servic I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi service could pick me up at 11:30. The driver got there about 11:40 to take me back to Toyota. I signed my papers and was on my way!! Very friendly staff. More

auto butler Patrick was very friendly and took professional care of my car and me. I would recommend him to anyone. Thank you for your service. Great Patrick was very friendly and took professional care of my car and me. I would recommend him to anyone. Thank you for your service. Great More

Toyota family We purchased my wife a new Highlander and my daughter a RAV4. Fred Thompson was a pleasure to work with during this process. He answered all our que We purchased my wife a new Highlander and my daughter a RAV4. Fred Thompson was a pleasure to work with during this process. He answered all our questions and gave my wife and I time to discuss. We had a great purchasing experience. More

Great The customer service was great, that's the only reason why I keep going back. Patrick was awesome as well, didn't try to sell me on any uneeded maint The customer service was great, that's the only reason why I keep going back. Patrick was awesome as well, didn't try to sell me on any uneeded maintenance, even there is a bunch that is due for the mileage I have on my vehicle. He took care of what I needed and got my vehicle back in no time at all. More

Overall service Professional service. Checked and added fluids as needed. Went over check sheet with me and made necessary adjustments. Pleasant visit considering Professional service. Checked and added fluids as needed. Went over check sheet with me and made necessary adjustments. Pleasant visit considering reason for coming in for regular maintenance/check up. More

A Person That Gives Automobile Dealers a Poor Reputation Andy Bolt was recently represented as a Salesman at Knoxville Toyota, in a mailing that came from Santa Ana, CA. There was an email signed by Jason C Andy Bolt was recently represented as a Salesman at Knoxville Toyota, in a mailing that came from Santa Ana, CA. There was an email signed by Jason Carson as the General Manager. He in fact is the General Sales Manager and Andy is also listed as a Sales Manager. Andy and the team will do whatever it takes to make a deal. To avoid a hard time and trouble down the road, steer clear of Knoxville Toyota. More

Great Service This is my second Toyota and every time I go to Toyota Knoxville I am amazed at the coordination in the service department. The shuttle service is gr This is my second Toyota and every time I go to Toyota Knoxville I am amazed at the coordination in the service department. The shuttle service is great too. More