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Toyota Of Bedford

Bedford, OH

4.3
381 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 381 reviews

February 02, 2024

Very polite and kind…And very helpful helping me find a beautiful van.Thank you! More

by Footz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 13, 2024 -

Toyota Of Bedford responded

We're glad you found a van at Toyota of Bedford that met your needs. Thank you for sharing your positive experience. We hope it serves you well!

February 02, 2024

Sales staff was awesome particularly Mike. He was so patient and extremely knowledgeable. Great personality and great person to work with. Exceptional service! More

by Longshaw8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael and Robert
Apr 13, 2024 -

Toyota Of Bedford responded

Thank you for the review. Our team at Toyota of Bedford appreciates your recognition of their patience, knowledge, and personality. Your acknowledgment means a lot to us.

February 01, 2024

Straight forward, efficient and professional staff. Brenna did great guiding us through the car buying process. More

by Our9924household
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenna Reid
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your positive feedback and we're pleased to hear that our team guided you effectively through the car buying process at Toyota of Bedford. Thank you for sharing your experience.

January 31, 2024

Today I had the pleasure of going back to Toyota and buying me a brand new 2024 Toyota. I had the most wonderful sales person and I felt like I had been knowing him for years and he just made my day so More

by Dsaunders689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hakim
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your business and recommendations. It's great to hear that our team ensured a positive purchase experience for your 2024 Toyota Camry at Toyota of Bedford. We’re lucky to have such dedicated staff to facilitate procedures.

January 31, 2024

I found everyone to be highly professional and actually easy to work with! I did not feel pressured or stressed. I would definitely recommend this group! More

by pssperko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sales
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your positive feedback at Toyota of Bedford. Our team strives to maintain professionalism and ease your experience. Your recommendation is valued greatly, thank you.

January 30, 2024

Team was great, very personable and they will work to get you best deal possible. More

by Tonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 13, 2024 -

Toyota Of Bedford responded

We're glad to hear our team at Toyota of Bedford could assist you in receiving the best deal. We value your feedback and appreciate it.

January 24, 2024

I had a great experience searching for my new vehicle,customer service was great and thanks to Harold and Brandon Im now in my very own brand new Toyota Rave. They were patient with me and spent More

by stephanysopko21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Brandon
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your positive feedback about Toyota of Bedford. It's good to hear that our team was able to assist you with finding a new Toyota Rave. Your kind words will reach Harold and Brandon, thank you for your review.

January 24, 2024

Excellent experience indeed customer service was great. Hado follow-up calls since then .will recommend to friends More

by Pro1phet7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 13, 2024 -

Toyota Of Bedford responded

We appreciate your kind words about our customer service at Toyota of Bedford. It's good to hear our follow-up calls were helpful. Your recommendation means a lot to us, thank you.

December 29, 2023

Note the 1 star ratings - and how many in recent times. I visited them - and here's the highlights / disappointments. 1) the car I specifically wanted to see "was not on the lot" and they had me test dr More

by KH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom
Apr 12, 2024 -

Toyota Of Bedford responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the experience you had with our Sales Team and the customer service you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

October 10, 2023

On Saturday 10/7/23 went to dealership because tire light was on. The tech said there was a tire leak in the right back tire “cause he could hear air coming out”. Offered no other assistance.I asked if it co More

by marshawingomsmarge
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Available tech
Oct 10, 2023 -

Toyota Of Bedford responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Toyota of Bedford and would like the opportunity to discuss the suggestion you received from our Service Team regarding your vehicle's tires. Can you please send your contact information to me? I look forward to hearing from you. Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Oct 11, 2023 -

marshawingomsmarge responded

My information should be on file at your dealership.