Toyota Of Bedford

The service was quick and the staff were very friendly. I was in and out in less than 30 minutes! I didn't even have time to read the material I bought with me to pass the time. My car was washed before I was in and out in less than 30 minutes! I didn't even have time to read the material I bought with me to pass the time. My car was washed before I left. I even purchased all weather mats for my car that were in stock! Mike was very helpful and curious ! More

Toyota of Bedford is about 20 miles from my house. This was the first maintenance performed on my 2012 Sequoia. I was in and out of the dealership within an hour. Turn around time is very important to me was the first maintenance performed on my 2012 Sequoia. I was in and out of the dealership within an hour. Turn around time is very important to me because I normally have to have service work completed during working hours and I don't want to spend all day at a dealership getting my oil changed. Areas that could use improvements: I would like to see a car wash that did not have brushes or material that actually touches the car. Nothing better than having the dealer scratch up your new car. The sticker that is placed on the windshield should have your phone number on it so when I look up and see service is due, I can call you from my car to schedule. I don't think about service much if I'm not in the car. These should be pre printed and not just hand written. Lastly, you should automatically stamp or fill out the service section of the owners manual upon completion of service. Thank you, Jim More

Staff was great to work with. They were very helpful/friendly and honest. The price was very competitive and the car was in excellent condition and ready to pick up. helpful/friendly and honest. The price was very competitive and the car was in excellent condition and ready to pick up. More

The service at Toyota Scion of Bedford is always great. Everyone is friendly and helpful, and they get me in and out quickly - even if I need a loaner car! Our family has bought 8 cars from this dealershi Everyone is friendly and helpful, and they get me in and out quickly - even if I need a loaner car! Our family has bought 8 cars from this dealership. We've gotten good deals, but the service is why I keep coming back. More

The service as usual was excellent at Bedford Toyota. I will continue to use service and sales as my main reason for visiting Bedford Toyota. will continue to use service and sales as my main reason for visiting Bedford Toyota. More

Filling out the vehicle inspection report several hours after the work was completed is challenging for any service technician. This report was filled out after reading a sign at the cashier desk. In after the work was completed is challenging for any service technician. This report was filled out after reading a sign at the cashier desk. Information provided by the technician appeared to be generic values and not specific to my vehicle. Tire pressure recorded on the vehicle inspection report was 2 PSI below the recommenced pressure label on the driver's door post. Later cold tire pressure measurements with a separate gauge indicated two tires were at the recommenced pressure and two were 1 PSI below. I expected to see the recommended pressure in all tires. Break pad ware in percent (%)is meaningless unless a service limit in percent is also listed. Personal preference is list the pad thickness measurement (inner & outer) with a service limit (all dimentions in consistent units inch or mm). Checking green, yellow or red circles are coarse measurements of vehicle check points. Physical measurements are better for other check points. Good service technitions know what information is important and recorded for vehicle service history. Vehicle inspection report appears to be a work in progress. I look forward to seeing the information recorded improve over time. More

I have always been more than satisfied with Toyota of Bedford. I bought a Scion in 2005, and a Camry in 11. I am certain it won't be my last. This is as much due to the service as the product, and the Bedford. I bought a Scion in 2005, and a Camry in 11. I am certain it won't be my last. This is as much due to the service as the product, and the product is pretty darn good. More

my rating is what i feel and experience, i can not give you a great rating because i waited for more than 2 hours before i got my car back. i think you have more cars to service than you can handle. you a great rating because i waited for more than 2 hours before i got my car back. i think you have more cars to service than you can handle. More

I would recommend using your service dept., but I am completely dissatisfied with the type of tires I received on my 2011 Camry that I began leasing 2 yrs. ago. I only had 20,700 miles when I brought i completely dissatisfied with the type of tires I received on my 2011 Camry that I began leasing 2 yrs. ago. I only had 20,700 miles when I brought it in last week for service, but it was found that the tires were completely worn down to the point of having no tread left. I am 70 yrs. old, and the only one who ever drove this car, and never drive irresponsibly. I believe the tires should have been good for the whole time of the 3-year lease, or at lest 30,000 miles. I also feel that I overpaid for this lease since I didn't get what I thought I was paying for (decent tires). This experience will play a large part in my choice of a new car lease next car. Audrey Blasko More

I appreciated with my customer because customer was communicated by writing back and forth about repairing on my car. I have no problem with him. communicated by writing back and forth about repairing on my car. I have no problem with him. More