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Toyota Sunnyvale

Sunnyvale, CA

4.4
4,375 Reviews
Our Commitment to You Toyota Sunnyvale is here to enable you, the customer! If you are searching for a new or used vehicle or need servicing or parts for your Toyota, we are here to help you in an efficient and friendly manner. With a staff of seasoned Toyota professionals, our focus is exclusively on you. Our mission is to treat you with integrity and trust. Whether you choose to shop for that beautiful new Toyota in person, or online with our Direct Internet Sales professionals, we will do everything we can to meet your requests and needs. Our commitment does not end when you drive off the lot. We stand by every vehicle we sell with our 10-point value guarantee. To experience a virtual tour of our dealership, click here.
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898 W El Camino Real

Sunnyvale, CA

94087

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Showing 4,375 reviews

February 18, 2023

I had a great experience with Nobu. This was my 1st time to purchase a car and I was a bit nervous. His response is always super fast and he makes sure my questions/concerns are clear More

by Michiko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Toyota Sunnyvale responded

Michiko, I cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 31, 2023

I provided the requested information to Martin Tamrach, Sunnyvale Toyota to be on their wait list. No confirmation from him at all. Disappointed!! More

by suekbai
Recommend Dealer
No
Employees Worked With
Martin Tamrazi
Feb 02, 2023 -

Toyota Sunnyvale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 31, 2023

I had a fantastic experience at this car dealership. During the purchasing process, the salesperson- Mr.Dhanendra Shah provided excellent guidance and answered all of my questions thoroughly. He was More

by Saraswathy258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Toyota Sunnyvale responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 08, 2023

My son and I just made our purchase of a Toyota's RAV4 and it was awesome. This is by far the best dealership in the Bay Area. Exceptional experience working with Amir. Amir is extremely professional and More

by Eugene G
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Kandil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

December 20, 2022

I would give zero if I could. Scheduled basic oil change and when I arrived they told me it would be a 5 hour wait for my car! At no time did they notify me of the extreme wait t More

by debra
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Toyota Sunnyvale responded

Debra, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

December 18, 2022

I bought my first car from Toyota Sunnyvale, whose at-MSRP sales during a time of extreme markups for cars will be remembered for future purchases. I'm writing this to commend Noori, whose transparenc More

by Amkim
Recommend Dealer
Yes
Employees Worked With
Noori Fraidoon
Dec 20, 2022 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

September 26, 2022

I’ve been there for service. waited more than 30 minutes nobody came to check why you’re for.worst service in the Bay Area highly y recommended.if you’re planning to do service ju More

by Tiru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone
Sep 28, 2022 -

Toyota Sunnyvale responded

Tiru, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

September 22, 2022

I will not repeat myself here, but do not trust the opaque rating here, go to Yelp to read the horror stories related to the lack of the dealership's morals. Do not get fooled by the automatic "contac More

by Harold Flint
Recommend Dealer
No
Employees Worked With
Not Listed or Not Introduced
Sep 26, 2022 -

Toyota Sunnyvale responded

Thank you for taking the time to share your recent experience at Toyota Sunnyvale. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

September 22, 2022

They used to be good to get reasonable prices and models not in other dealerships. Recently it seems it became a place of both nightmarish incompetence and refined swindling. They made a mistake to make me More

by Harold Flint
Recommend Dealer
No
Employees Worked With
marwan afifi, james austin
June 24, 2022

He helped alot to find a RAV4 hybrid remotely and gave exceptional customer service during purchasing. He is responsive, and professional. Thanks! More

by Hadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Kandil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Toyota Sunnyvale responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com