Toyota Town of Stockton

We have always been treated with respect and dignity in all of our dealings with Toyota Town. We have been clients since the mid 1980's; purchasing all of our vehicles from them and hope to continue this r all of our dealings with Toyota Town. We have been clients since the mid 1980's; purchasing all of our vehicles from them and hope to continue this relationship going forward. Looking for a vehicle online, we received a call from Kevin Hamlin, Internet Sales Director. We made arrangements to meet with him the following day. Kevin asked several questions of my husband when he called and had a vehicle waiting for us to see and test drive when we arrived. We truly appreciated his friendly demeanor and kind, respectful treatment. I, especially, am appreciative of the consideration and kindness shown to my husband, who is ill. Kevin treated us with respect and patience, even when I was asking one of my many uninformed questions. Even though I did extensive research on the Internet, I am still very much a novice when it comes to purchasing a vehicle. This gentleman has the patience of a saint! Kevin had an accurate knowledge of our wants v. our needs, and he did not try to pressure us into a more expensive vehicle; nor did he try to pressure us into purchasing the vehicle he presented for our consideration. As I said previously, we have done business with Toyota Town since the mid-1980's, when we purchased our SR5 truck. Although all of our experiences with Toyota Town have been pleasant, this was, by far, the most pleasant experience we have ever had purchasing a vehicle; everything was explained to us, every question answered no matter how inconsequential or trivial, it may have seemed to a professional. Yes! We did purchase the 2013 RAV4 LE Kevin had waiting for us, which takes us to the Finance Department, where we were introduced to Aaron, who completed the sales process for us; another very kind, pleasant and considerate individual. When you get to the Finance Officer, you're heart can sometimes skip a beat, as you begin wondering all over again - Am I getting a good deal? Do I really know what I'm doing? What am I doing here? What a great team of professionals! Aaron presented a pleasant, no pressure demeanor making us feel at ease, as we completed signing ALL the paperwork. Again, what a pleasant experience! By now, we had taken up four hours of their very valuable time, which leads me to one last thing, my husband had an appointment and was unable to drive our other vehicle home. No problem! Aaron reached out to have someone drive our new RAV4 home. We were aware this was a last minute hardship, but with a smile Kevin helped to facilitate the arrangements. I apologize for not remembering the names of the two gentlemen who assisted us, but both were pleasant, caring and, again, very kind, pleasant and considerate. Of course this accommodation meant one gentleman followed me as I dropped my husband off for his appointment, while the other gentleman waited at our home for us to arrive. I know there are other dealerships and many other vehicles from which to choose (in fact, we considered others), but in the end we went back to Toyota Town and have no regrets! Toyota Town knew how to treat its clients in the mid-1980's and, if possible, they treat their clients even better today. Gentleman, please be glad my husband had an appointment, as you put us in such a comfort zone, it was as though we were having a conversation with old friends AND we might still be sitting in your offices How does one say thank you to ALL who made our experience so enjoyable, stress-free, and treated us both, especially my husband, with so much kindness and respect other than to just say thank you? Thank you! More

I worked with Adam Baza when buying my 2013 Scion iQ. He offered great communication and took initiative in making certain all my questions were answered and responded to emails in a timely manner. I am new offered great communication and took initiative in making certain all my questions were answered and responded to emails in a timely manner. I am new to purchasing vehicles and he made the experience both easy and enjoyable. There was no strong arming or hidden agendas on his part, he is nothing like what you'd expect given the horror stories of car salesmen out there. I also worked with Jeff in the finance department. He was great to work with was was very thorough and personable. I highly recommend this dealership and have told a few friends about this dealership and will continue to do so. Richard Munoz More

We are very pleasedwith the service and explanation of the car we purchased. We hope our Toyota will work out well for us but the people at the Dealership were great the car we purchased. We hope our Toyota will work out well for us but the people at the Dealership were great More

The reason why I gave Toyota Town all fives is because of Mario Caballero. Car salespersons have the reputation of being dishonest and less than honorable in their dealings with the consumer. Mario is differ Mario Caballero. Car salespersons have the reputation of being dishonest and less than honorable in their dealings with the consumer. Mario is different. He is bringing back integrity to the profession. From start to finish he was easy to work with, humble, honest, and sincere. This is the kind of guy you would want as a friend. Go to Toyota Town and ask for Mario! More

I was very pleased with the amount of time that they spent with me during my purchase of a new Avalon. It continued when I picked it up. They went through all of the features of the car and set up ma spent with me during my purchase of a new Avalon. It continued when I picked it up. They went through all of the features of the car and set up many of the protocols. This is a quality organization, dedicated to achieving customer satisfaction. More

We just purchased a 2013 Blizzard Pearl Toyota V-6 Venza XLE on May 30, 2013 from Toyota Town of Stockton, California. We have to commend Kevin Hamlin for giving us one of our best, easiest, courteous & mos XLE on May 30, 2013 from Toyota Town of Stockton, California. We have to commend Kevin Hamlin for giving us one of our best, easiest, courteous & most pleasant car buying experiences. We want to recommend Kevin Hamlin from Toyota Town of Stockton for a wonderful, personable vehicle purchasing experience. My wife and I had been looking to purchase a Toyota Venza. We went to check the Venza’s out and test drive one. We really liked the spaciousness, drivability and accessory options in the Venza XLE, but we found out the color white was not available, it was a special order. None of the Venza’s on the lot had the color, interior or accessories my wife wanted, and she was not going to be pressured into buying something she did not want. We also wanted the Costco price. She realized she was going to have to order a Venza to get all her options. I helped her research on the internet. I found the Kelly blue book website where she could put all the options & accessories she wanted on the Toyota Venza and ask for a quote from 3 dealerships. Before she could even print out the information, Kevin Hamlin from Toyota Town of Stockton called us. He was very polite in asking her exactly what options she was looking for in the Toyota Venza she wanted to purchase. He was patient and thorough in listening to her request for the Venza XLE, V-6, FWD, exterior color, interior color & accessories she wanted on the new vehicle. He confirmed all the information and within an hour was calling us back to say he found one. He set up an appointment with us to discuss all the details and price. He actually wanted us to go over what information we found in our research on the Toyota Venza, as we wanted the Costco price. There was no pressure to purchase something we did not want. We negotiated a great price, hassle free. All we had to do was wait for the vehicle to arrive to the dealership. When our Venza arrived at the Stockton Toyota Dealership, Kevin called us to let us know. He had ordered all our accessory parts and gave us updates on when the vehicle would be ready for pick-up. On the day it was ready Kevin went over all the vehicle and accessories with us to confirm everything to our satisfaction. Our 2013 Blizzard Pearl Toyota Venza XLE V-6 was worth the wait. If you know exactly what you are looking for in a Toyota vehicle and want a wonderful vehicle purchasing experience with someone who listens to your needs, call or go to Toyota Town of Stockton, California and ask for Kevin Hamlin. More

Ive always gotten my service here since 2004 when i got my LE corolla.. For like $14,000...i was getting my car serviced when i traded My LE for a Sports Corolla a year later .. Was able to get $11,900 bac my LE corolla.. For like $14,000...i was getting my car serviced when i traded My LE for a Sports Corolla a year later .. Was able to get $11,900 back for my LE and put into the new corolla...service was awesome.. Everybody has been nothing but polite and helpful in Parts And Service Everyone knows dealers are more pricey than your average so called mechanics out there. But ive come to trust this place so much, they are willing to work with me in getting my car maintained even when i have money issues. They would tell me what really needs to be done and what can wait and what not. Ive never had a problem in my car. I know i can trust them in taking care of my car so that it will last longer with great care and maintenance. 2005 and ive got like nearly 200,000 miles on it. And im still coming here.. I dont make much money at all, but im still able to work with the guys here.. I tell em what i need and want for my car and they know why i keep coming back.. More

This is the second time that we have bought a car at this dealership and had an excellent experience. My husband bought a used Toyota Highlander in 2009. I bought a 2013 Highlander SE last week through the C dealership and had an excellent experience. My husband bought a used Toyota Highlander in 2009. I bought a 2013 Highlander SE last week through the Costco Auto Program. I was referred to Adam, who does internet sales. He was great. He called me right away and answered all of my questions without making me feel pressured. I called all of the Toyota dealerships in the area and the Stockton Toyota Town was the cheapest for this car. I was so happy that they had my color in stock and the exact car that I wanted. He did do some research to help me find a white one but I didn't want to pay more for the color so I got silver. 0% financing and no payment for 90 days sealed the deal for me. I planned to wait until October to buy a new car but Adam made it too easy so we went for it. I lOVEEE my new car. More

Helen and I found Louis to be completely competent, friendly, well-informed regarding the vehicle we were interested in (Prius) and a great help in selecting the model we ended up purchasing. Following friendly, well-informed regarding the vehicle we were interested in (Prius) and a great help in selecting the model we ended up purchasing. Following the sale, he continued to be of great assistance providing a missing users manual and helping me set up the Entune service with my iPhone so that bluetooth calls and music were accessible. I would recommend him to anyone interested in purchasing a new or used vehicle from your dealership. In fact, I would score him with all "10"s on this survey if that were possible. More

Kevin and his team had the car, style, make with accessories delivered to the dealership. Once there the experience I had purchasing the car was bar none the best. I was never pressured, Kevin was a accessories delivered to the dealership. Once there the experience I had purchasing the car was bar none the best. I was never pressured, Kevin was always professional and he really defied every stereo-type that I had about car salesmen. I would definitely go back to Kevin for my next purchase and would recommend any person looking for a new or used Toyota to do the same. I love my new Prius C Hybrid! More