Toyota World of Newton

Soup To Nuts 2.5 months ago I was interested in buying a new Toyota Tacoma P/U, Betsy M. was my salesperson which was extremely cooperative and helpful through out 2.5 months ago I was interested in buying a new Toyota Tacoma P/U, Betsy M. was my salesperson which was extremely cooperative and helpful through out numerous visits and contacts via phone and emails. I did mention to Betsy that I was serious about the new purchase and I want a deal too! so proceeded to gather other options and price quotes from (5) different dealers within the north Jersey region.I returned to Toyota World Of Newton due to the fact that the pricing,options,and the availability of locating the truck that I had desired, along with being local to where I reside. Betsy never gave up on trying to satisfy my requests and numerous questions answered through out this time.I received my brand new Tacoma P/U yesterday and am extremely satisfied with the deal, Thanks again Betsy for all your hard work and efforts for my Dream To Come True. Rick P. More

Refund of Maintenance Charge Betsy was a delight to deal with. Her selling qualities and customer interaction were the best to be found anywhere. Now the big problem is getting Betsy was a delight to deal with. Her selling qualities and customer interaction were the best to be found anywhere. Now the big problem is getting a refund of a maintenance charge I purchased with my 2012 Camry. In February 2014 I decided to trade in due to an incentive from the dealership. I was going from a 60 month finance to a 60 month no finance. At this time I elected to purchase no additional coverage but was due a refund on the 2012 coverage which I never used. I went to the dealership many times and explained the situation and was assured a check would be forthcoming. To this date I have received not one dollar. In March I received a letter from Toyota Financial Services indicating that the 2012 had been sold and I was clear of all responsibility . I then called the number on the letterhead which was 800 874-8822 and they referred me to 800 228-8559. Spoke with a representative and was assured that yes I was entitled to a refund less $25.00 service fee and a prorated amount. The original charge was $1395.00 which clearly appears on the letter and form which was mailed to me. I still had a question I needed answered so on March 28, 2014, I called the above number and spoke with a gentleman named Chris. He said I should be receiving a check from the dealership Toyota/Scion World of Newton in the amount of $1333.73. As each day passes I expect that amount and nothing less because it is now June 26 and this information was given to me on March 28th.Confirmation #G5A817 Accpimt no for the 2012 Camry 6543307. With all this information I have supplied you with there is no reason for any further delay. Please act on this now. I have been to the dealership too many times to discuss this situation and to sign papers. Cosette Elaine Kuntz More

Good Experience Betsey was awesome. It felt like I was buying a new car from my mother. I have never had such a quick and painless car buying experience. Betsey was awesome. It felt like I was buying a new car from my mother. I have never had such a quick and painless car buying experience. More

John Mayo and a New Toyota Tundra My Fiancée bought a new toyota Rav 4 in 2013 from your sales rep John Mayo, he was very knowledgeable with all of the features in the vehicle. Over al My Fiancée bought a new toyota Rav 4 in 2013 from your sales rep John Mayo, he was very knowledgeable with all of the features in the vehicle. Over all my Fiancée and I had a great experience at your dealership. Just this month I had brought my Toyota Tacoma in for an oil change, while I was there at Toyota World I went out side to look at the Tundras. Im a tall person and always wanted a bigger truck, don't get me wrong I loved my Tacoma but wanted a bigger truck. I ran into Mr. Mayo out in the parking lot and we started talking about the Tundras and within an hour I was on my way to the purchase of a new 2014 Toyota Tundra !!! Once again John Mayo made the buying experience enjoyable!!! In my opinion John Mayo is a great asset to your company !!!! I am also in the sales field and respected the way John represented your product and company. In closing I am very happy to be driving my new 2014 Toyota Tundra !! I will most definitely recommend your dealership to everyone I rub elbows with. More

Complimenting Sales Force and office staff I was greeted by John Mayo upon entering the dealership, I have purchased several corollas in the past, this one being my sixth. Do I like them, yes, I was greeted by John Mayo upon entering the dealership, I have purchased several corollas in the past, this one being my sixth. Do I like them, yes, a great vehicle that provides me with personal transportation, car is mainly my vehicle to run with. I traded in a corolla with 26,000 miles to have this much improved model. You have done a good job with up grading this model, little more space inside, smooth transmission and acceleration is a nice improvement. The floor mat releases, improved lock downs, are a big improvement, so easy to remove mats. John was most informative in explaining the features, permitted us to drive the unit without having to have him breathing down our necks was nice. I would refer him to anyone that I might be able to steer his way, a real gentleman and a real asset to the dealership. We found all the personal that we came in contact with at ToyotaWorld a most delightful group of people to be with. More

2013 Tundra Rock Warrior Limited First let me start by saying Greg Shone was very positive and worked real hard to get me the best deal possible. His product knowledge and profession First let me start by saying Greg Shone was very positive and worked real hard to get me the best deal possible. His product knowledge and professionalism were a nice change compared to other dealership I inquired with. When it was all said and done I drove away with the vehicle of my choice and saved a lot of money as well. I Highly recommend Greg and Newton Toyota. More

First One This was my first ever brand new car and fortunately I received Mike as my sales man. He was very upfront and explained things clearly, I did not fee This was my first ever brand new car and fortunately I received Mike as my sales man. He was very upfront and explained things clearly, I did not feel like I was getting ripped of and that he did everything in his power to get me in that car at a good price. Easy going guy to deal with and not at all sneaky like other sales reps. I highly recommend. More

Betsy Marrero Betsy is always ready to take your phone calls and answer your questions about your vehicle, whether it be for operations or the different gadgets tha Betsy is always ready to take your phone calls and answer your questions about your vehicle, whether it be for operations or the different gadgets that available on your navigation system or bluetooth. She works with you on getting the best deal on your replacement car when the time is due. She is always friendly and willing to work with you and your needs. She has been at the dealership for a long time so she has developed friendships and trust for her customers. More

Toyota of Newton Tundra Purchase. I had a wonderful experience at this dealer and especially sales person Betsy Marrero. She made my wife and I very comfortable during the test drive a I had a wonderful experience at this dealer and especially sales person Betsy Marrero. She made my wife and I very comfortable during the test drive and purchase process She came through with what truck I was looking for, blue,4 door, 4X4,running boards and a bed liner nothing fancy . She searched other dealers for this truck found two or three then discovered one was being built for Toyota of Newton all within 15 minutes after the test drive and the truck arrived a week before it's due date.Very professional dealership, sales and service . More

Best service department ever! We have been doing business with this dealership for over 23 years. I have to say that Dave Aroune and his service staff are just about the best in t We have been doing business with this dealership for over 23 years. I have to say that Dave Aroune and his service staff are just about the best in the business. You are greeted smiles, courtesy and taken care of promptly. The mechanic staff are honest and strive to resolve any issue you may have. The service staff at the front desk have been there a long time which shows you that this dealership takes care of their employees enough to generate their loyalty. The staff is very accomodating and ensures you are comfortable while you wait for your service to be complete or will transport you some place local for you to do other business while you wait. I am always comforted by knowing that my safety is important to the mechanics and service staff and they ensure repairs/service are done timely and the right way. More