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Toyota of Ann Arbor

Ann Arbor, MI

3.4
47 Reviews

3745 Jackson Road

Ann Arbor, MI

48103

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Showing 47 reviews

February 02, 2024

Just had 4 routine maintenance items done and Dunning Toyota & give them 5* rating. Great place to take your car!! More

by Donna’s Prous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Cole, David Clay
Feb 05, 2024 -

Toyota of Ann Arbor responded

Thank you for your outstanding review!

January 20, 2024

I felt well taken care of for my needs. Excellent customer service, fair price, reliable vehicle More

by zachdtr7
Recommend Dealer
Yes
Employees Worked With
Umar
Feb 02, 2024 -

Toyota of Ann Arbor responded

Thank you outstanding 5 star review!

January 18, 2024

Very honest and notifies you quickly. They were able to squeeze us in for a warranty repair the next day. More

by Ann Arbor repair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clay
Jan 19, 2024 -

Toyota of Ann Arbor responded

Hello! Thank you for the awesome review. - Mckenzie

January 18, 2024

Great service and great attention from Joshua Rice on a very busy MLK day! We felt well-taken care of in every way. More

by rfwfergie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rice, Eugene
Jan 19, 2024 -

Toyota of Ann Arbor responded

Thank you for your 5 star review! - McKenzie

January 16, 2024

Always quick and friendly service. Great follow up after purchasing a vehicle. The app is great to use also. More

by mwiggle08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Tannery
Jan 18, 2024 -

Toyota of Ann Arbor responded

Thank you for your wonderful review!! - The Subaru of Ann Arbor Team

January 09, 2024

So professional and friendly. Zack johnson. Jeff root, Michael so nice peoples and helpful. I love them More

by Tung N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clay, Jeff Root, Zack Johnson
Jan 10, 2024 -

Toyota of Ann Arbor responded

Thank you for your wonderful review! - Mckenzie

January 08, 2024

recently purchased a 2021 tundra. Anthony went above and beyond with the purchase, the whole experience was well handled. I found the truck I was looking for and they got it to me at More

by foodandwineguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Valenti
Jan 10, 2024 -

Toyota of Ann Arbor responded

Thank you for your wonderful review! - Mckenzie

December 18, 2023

Another seamless, transparent Service appt. @ Toyota of Ann Arbor. Brought in our Hybrid Corolla for the 30,000 maintenance the and Ethos Service Contract inspection. Our advisor Terence Cole More

by Dave F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Cole and Harley O.
Dec 19, 2023 -

Toyota of Ann Arbor responded

Hello! Thank you for your fantastic review!

December 14, 2023

Labor is too high. Labor cost more than the parts. Ended up doing my own maintenance and spent 1/4 of the price. More

by miander12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Clay
Dec 15, 2023 -

Toyota of Ann Arbor responded

Hello, we are sorry we couldn't help maintenance your car. Thank you for the feedback!

December 06, 2023

Love the 2021 Rav 4 I purchases, but disappointing overall experience due to feeling mislead about a few service contracts being rolled into financing which I learned a day later were non cancellable. More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Dept
Dec 07, 2023 -

Toyota of Ann Arbor responded

Hey Patrick, we understand how important transparency is and we apologize about any incovenience caused. If you have any questions, please don't hesitate to reach out!

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