Toyota of Boerne

Customers are Insignificant The salesman with whom we were working was very good. As I apologized throughout the process for my apprehension, he repeatedly reminded me that I was The salesman with whom we were working was very good. As I apologized throughout the process for my apprehension, he repeatedly reminded me that I was embarking upon a big purchase and it was my money to spend. Having conceded a $1000.00 another gentleman came back to advise we must add $500.00. Reminding him we were already over our intended budget, we would think about it that night and return in the morning dependent upon our decision. The gentleman went back to an office only to return stating, per the GM, if we walked out tonight the deal would be "off the table." While such a purchase may be small change to many who walk through the doors of Toyota of Boerne, in an instant I realized that I was being pressured into making an immediate decision and that the GM and salesman had conflicting ideas about the size and commitment of such a purchase and how I should decide to spend my money. Had the GM simply stated the deal may not be available the following morning versus trying to strong arm me I would have taken the risk understanding nothing had been written in stone. The experience, in a flash, went from best to worst as the boss man demonstrated a failed attempt of force and failed to advise operational policy in a non-threatening manner. More

Excellent customer service from start to finish! Presentation, delivery, and explanation of exterior and interior of vehicle the best I’ve ever experienced. Sales person delivered Outstanding custom Presentation, delivery, and explanation of exterior and interior of vehicle the best I’ve ever experienced. Sales person delivered Outstanding customer service with a smile from start to end. Definitely a dealership I will return to in the future! More

Great Experience The customer service was great! We went in with an amount we wanted to pay and a deal was met fast. I will be returning The customer service was great! We went in with an amount we wanted to pay and a deal was met fast. I will be returning More

Out of Town. Needed Help. They Delivered. Family and I were nearby while out on vacation. I had trouble with my truck and stopped in to see about help. I drive an older, classic, LX450 (one of Family and I were nearby while out on vacation. I had trouble with my truck and stopped in to see about help. I drive an older, classic, LX450 (one of several Toyota/Land Cruisers I own and have owned). Even though they were busy and it was inconvenient for them, they helped me out all the way. They even got me setup with Enterprise for a rental. This dealership is top notch and provides excellent service to a loyal Toyota owner. More

Great Service Boerne Toyota provides quick, reasonably priced and professional service. I have used them for over six years and continue to be pleased with their re Boerne Toyota provides quick, reasonably priced and professional service. I have used them for over six years and continue to be pleased with their responsiveness and service. More

Great service I couldn't ask for better care for my car or for myself while I am waiting for service. Highly recommended and trusted. Great service. I couldn't ask for better care for my car or for myself while I am waiting for service. Highly recommended and trusted. Great service. More

Great!!!! They were very helpful and stayed with you until the deal gets done. They’re willing to work with you until you were satisfy with the deal. They were very helpful and stayed with you until the deal gets done. They’re willing to work with you until you were satisfy with the deal. More

It was a great experience It was a pleasure buying a vehicle from your dealer, the customer service, friendliness, everything was above my expectations. Thanks for making this It was a pleasure buying a vehicle from your dealer, the customer service, friendliness, everything was above my expectations. Thanks for making this transaction easy. More

Yeah very satisfied, I would definitely recommend this place Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota buyers, so this was pretty easy. Mark Herrera and Jose Perez we’re great salesman to work with More

Tundra Purchasr I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I have ever had My salesman, Nate Akalu, was superb. Very knowledgeable on every aspect of the Tundra He was very patient and seemed to enjoy pointing out the various features of the Tundra I could not recommend Toyota of Boerne more Excellent dealership. And Nate was the best More