
Toyota of Bourbonnais
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,753 reviews
Grade A service Personable staff. A great deal of time and effort was taken into ensuring that we went home with the exact vehicle we wanted. Janelle really took the Personable staff. A great deal of time and effort was taken into ensuring that we went home with the exact vehicle we wanted. Janelle really took the time to pay attention to every single detail we wanted in the vehicle we were looking for. It was clear to me that Janelle went above and beyond to make sure I was happy with my purchase. She even contacted me and followed up in the following days to make sure everything was going well. I am so happy with my experience. I'm very grateful. I highly recommend to anyone looking to purchase a new vehicle to come to this dealership. I know that if I ever needed another vehicle, I would be coming back here. More
Personable salesman Tony was a friendly, down to earth salesman. He was professional and gave off a familiar and warm vibe. I liked that he was open and direct about the Tony was a friendly, down to earth salesman. He was professional and gave off a familiar and warm vibe. I liked that he was open and direct about the price and package deal and that he sealed the deal quickly. He shot straight from the hip and helped me to get into the vehicle that I wanted. He is well connected in the surrounding community and has years of experience getting residents of Kankakee county into reliable vehicles. Tony had a smile on his face and was more than willing to assist when needed. The Toyota name is reliable, dependable, and high quality; I don't doubt the service I receive from Toyota. In my experience, this company has been tried and true. My experience with Tony further speaks to the quality service of Toyota. More
Best help after a bankruptcy. So I filled bankruptcy about a few months ago and my car broke down. So I was contacted by Nick. Nick explained exactly what I needed to do to get int So I filled bankruptcy about a few months ago and my car broke down. So I was contacted by Nick. Nick explained exactly what I needed to do to get into a new car with my situation. Nick wasnt pushy or your "typical" salesman which made me feel more comfortable with the entire buying experience. So I was able to get an amazing new vehicle. I was going to go pick my car up in three days from when I got my credit approved. Nick knew I had a family party over the next weekend and offered to drive my new car to me in a horrible rain storm. Oh ! I also lived an hour and a half away. Nick and his dealership went abovr and beyond for me. I would recommend them to anyone. They have a life long customer in me. Thanks Nick Scott More
Bought a used car! I went to David Bruce to look for my very first car. Rob greeted us at the door and was very helpful throughout the whole process. He was very patient I went to David Bruce to look for my very first car. Rob greeted us at the door and was very helpful throughout the whole process. He was very patient. I'm very happy with my purchase and recommend Rob to anyone!! More
A real go getter Janelle gets done what she says she will get done with amazing speed. Her communication skills are wonderful.. She found our hard to find car and f Janelle gets done what she says she will get done with amazing speed. Her communication skills are wonderful.. She found our hard to find car and for the price we needed and in less than 24 hours we had our Rav 4. Her knowledge of Toyota products was like i have never witnessed. She took time to explain every inch of our new Rav 4 hybrid. even got a call the next day to see if we had questions. THE RED BOW MADE MY DAY!!!!!! Thank you Janelle Lynn and Marty Kiedrow More
Stellar Sales lady & Dealership This is our second buying experience with Janelle. She is the most pleasant and professional sales person we have ever dealt with. She takes real time This is our second buying experience with Janelle. She is the most pleasant and professional sales person we have ever dealt with. She takes real time out to show you the features of the vehicles you are interested in and gives you several financing options. You are treated with respect in the privacy of an office-NOT out at a small table in the open showrooms as in many other dealerships. If you want a no nonsense, no pressure good deal, see Janelle. We recommend her very highly. More
Friendly and helpful staff! Keith and Kyle did a great job! Kyle gave me space to make a decision without being pushy and then had the patience to teach me the tech stuff after Keith and Kyle did a great job! Kyle gave me space to make a decision without being pushy and then had the patience to teach me the tech stuff after I made my decision. Keith was so quiet and confident he made me feel safe in an environment that can often be stressful to many. More
Highly recommend They were great to work with and the entire process was smooth and quick. I would refer anyone in the market for a car to go here. They were great to work with and the entire process was smooth and quick. I would refer anyone in the market for a car to go here. More
My new car was tailored just for me! My salesperson went way out of her way to get me exactly what I wanted in my new car. And though this was my first auto loan, I felt confident I was i My salesperson went way out of her way to get me exactly what I wanted in my new car. And though this was my first auto loan, I felt confident I was in good hands. Thank you, Janelle! More
A GREAT BUYING EXPERIENCE AND HONESTY STILL EXIST!! I've had some bad luck with used vehicle purchases in the past, and so I was very apprehensive about buying a used vehicle again. However, my budget I've had some bad luck with used vehicle purchases in the past, and so I was very apprehensive about buying a used vehicle again. However, my budget was tight and would not permit me to investigate new or certified pre-owned options. I'm here to tell you that David Bruce is the best! They're honest, they're incredibly accommodating, and they will go out of their way to make you feel a part of the family. Tony is no exception to the rule. I can tell that making people feel comfortable is a big deal to him. Basically, he spent four hours test driving with my wife and I (a skeptic, because now I have to question every sound I hear because of my previous car buying experiences). He even went so far as to provide breakfast for my wife and me, since we had not eaten previous to arriving at the dealership! What other dealership, let alone salesman, do you know that will provide breakfast for their customers?? That's how far Tony will go to make you feel a part of the family!! I do have to add here that Tony spent a total of 40 or so minutes test-driving vehicles I was interested in prior to me ever setting foot in the dealership. I know, because I talked with him on the phone (he was hands-free =) while he was driving them. He did everything I asked him to: "Make a hard right and a left! Does it make any sound other than the tires squealing? Floor the gas! Does it shift smoothly into the next gear?" Any questions I had, and I had a LOT of them, he was patient to answer. I probably made a total of 15 or more phone calls to ask him one question or another. Each time Tony answered the phone, he was incredibly patient, helpful, professional, and family-like while dealing with my questions. The final part of my experience that sealed the deal was the financing. I'm here to tell you that not all Toyota dealerships are operated with any sensitivity toward you and your bank account. I recently purchased a vehicle at another dealership that was the same exact price as the one I bought and David Bruce. Their financing (due to hidden fees and such) came out to be $1200 more than David Bruce. $1200!!! Don't waste your time anywhere else! Give Tony a call! More