Toyota of Bourbonnais

Great Service Personalized experience. Minimal haggling. Had to wait for vehicle transfer. Small glitch taken care of without issue. I appreciate the experience Personalized experience. Minimal haggling. Had to wait for vehicle transfer. Small glitch taken care of without issue. I appreciate the experience and would recommend to any one interested in a Toyota product. More

Courteous, efficient, right price We have dealt with this dealership in both sales and service over a period of years and have found them to be exceptionally courteous, efficient and s We have dealt with this dealership in both sales and service over a period of years and have found them to be exceptionally courteous, efficient and sensitive to concerns about price. Janelle in sales and Steve in service truly stand out. More

Great deal and a great salesman We got a surprisingly low price on a used Prius. (Check out this dealer for low prices on new & used Priuses - very good prices on very good cars.) We got a surprisingly low price on a used Prius. (Check out this dealer for low prices on new & used Priuses - very good prices on very good cars.) Bobby W. was very patient and helpful in negotiating an even lower price than initially was advertised. Dave S. was behind the scenes, and facilitated. Thank you, Bobby! And everyone was very friendly, informative and nice to work with. More

GREAT dealership for Women! I went to David Sosnowski online, then drove 1.5 hours to see him the same day after a kind and honest conversation. I purchased my vehicle the same I went to David Sosnowski online, then drove 1.5 hours to see him the same day after a kind and honest conversation. I purchased my vehicle the same day! Thank you for making my experience fair, pleasant and not the least bit intimidating! Unfortunately so many car dealerships direct their attention to men. This was not my experience at all (after experiencing that TWICE at other dealerships). David treated me as a person and earned my business hands down!! More

Internet purchase I was EXTREMELY pleased with the degree of professionalism and personal interest in my purchase. I drove 5 hours to pick up my new car...it WAS as. de I was EXTREMELY pleased with the degree of professionalism and personal interest in my purchase. I drove 5 hours to pick up my new car...it WAS as. described, and BETTER !! KUDOS to your staff, especially DAVE ( and Chris for the FAST financing). More

Dave Sosnowski "Class Act" I spent countless hours in dealerships and with online pricing. Dave Sosnowski was the best salesmen I have ever experienced. His overall personality, I spent countless hours in dealerships and with online pricing. Dave Sosnowski was the best salesmen I have ever experienced. His overall personality, professionalism, honesty, and respect of the customer was a total class act. Dave did not play the what payment game do you want with us. Dave went right down to business. Gave us his bottom line price, configured out the sales paperwork, then submitted them to us review. Dave gave us the best deal, and it was done in about one hour online. When we arrived to close the deal, everything was ready, just as Dave promised. Car buying does not get any better than this. Thanks Dave! More

Dave Sosnowski know's his stuff! I had been to a different dealer first go around and that sales person could not find the vehicle I was looking for or at least something comparable. I had been to a different dealer first go around and that sales person could not find the vehicle I was looking for or at least something comparable. Within 15 minutes of talking to Dave he was able to find the exact vehicle I was looking for. He gave a bottom line price out the gate that no one else could come close to and got the ball rolling on getting the vehicle from a different dealer that day. I would highly recommend David Bruce and ask for Dave Sosnowski. Tell him Dan sent you! More

Great sales experience Zach really made sure that our experience was a good one and he went above and beyond even after we left. I wouldn't hesitate to refer someone to him. Zach really made sure that our experience was a good one and he went above and beyond even after we left. I wouldn't hesitate to refer someone to him. More

New Toyota Camry Hybrid Owner My overall experience with Dave as the Internet Sales Consultant was good as he was very professional and up-front with me. I did all the research on My overall experience with Dave as the Internet Sales Consultant was good as he was very professional and up-front with me. I did all the research online, and once I found that the exact Camry Hybrid I wanted was located at David Bruce, it was a pretty simple and easy process. My only criticism would be that the online price for the car was inaccurate; it was actually higher than what they were willing to sell it for because they left out some discount incentives. I only list this as a criticism because I almost bought a similar Camry Hybrid at a different dealership that was being discounted more online. I bought this new car Labor Day weekend, so perhaps it being a holiday weekend and with new incentives constantly being offered, they just did not have time to update their website to reflect accurate prices. I would add that all the salespeople seemed to be professional and nice. I would go back and purchase from them again if I go with a Toyota next time around. More

New Toyota Owner Our overall experience with Brandt as a sales person was good as he listened to us, wasn't too pushy and seemed to be a very up front type of person ( Our overall experience with Brandt as a sales person was good as he listened to us, wasn't too pushy and seemed to be a very up front type of person (not trying to hide anything). We also had our windows tinted so he assisted with making the appointment and getting everything set up. After the windows were tinted, he called and said that there was a price error in a discount that was applied so I had to go back in and sign a different paper (the price was going to be less - can't beat that! :)) We also did have to have a back window redone, but he was extremely nice about it and didn't seem irritated at all. When we picked the car up the second time, it was washed and waxed which was an extremely nice gesture! WITH THAT SAID There are a couple of things we did get frustrated about (that were out of Brandt's control): - We actually began our search for a new car online and were given a quote on the car (the price they have online is with all discounts, in which some you may not qualify for (so be wary of that)). And the price the other person gave us was supposedly incorrect and they couldn't honor it. - Trade in value was a joke, we do have body damage on the vehicle and we know how much it cost to get it fixed. A wheel bearing also needed replaced (approx. $300 at a DEALER) - parts are much cheaper than that. Just to give an idea, they offered us $2500, we brought it to another big dealer in town and they offered $6000 (BIG difference). Overall, we were happy with our experience at David Bruce and with Brandt; they are great for purchasing a new vehicle. Everyone there seemed to be very professional and extremely nice. We would purchase from them again! More