Toyota of Bourbonnais

New Toyota Camry Hybrid Owner My overall experience with Dave as the Internet Sales Consultant was good as he was very professional and up-front with me. I did all the research on My overall experience with Dave as the Internet Sales Consultant was good as he was very professional and up-front with me. I did all the research online, and once I found that the exact Camry Hybrid I wanted was located at David Bruce, it was a pretty simple and easy process. My only criticism would be that the online price for the car was inaccurate; it was actually higher than what they were willing to sell it for because they left out some discount incentives. I only list this as a criticism because I almost bought a similar Camry Hybrid at a different dealership that was being discounted more online. I bought this new car Labor Day weekend, so perhaps it being a holiday weekend and with new incentives constantly being offered, they just did not have time to update their website to reflect accurate prices. I would add that all the salespeople seemed to be professional and nice. I would go back and purchase from them again if I go with a Toyota next time around. More

New Toyota Owner Our overall experience with Brandt as a sales person was good as he listened to us, wasn't too pushy and seemed to be a very up front type of person ( Our overall experience with Brandt as a sales person was good as he listened to us, wasn't too pushy and seemed to be a very up front type of person (not trying to hide anything). We also had our windows tinted so he assisted with making the appointment and getting everything set up. After the windows were tinted, he called and said that there was a price error in a discount that was applied so I had to go back in and sign a different paper (the price was going to be less - can't beat that! :)) We also did have to have a back window redone, but he was extremely nice about it and didn't seem irritated at all. When we picked the car up the second time, it was washed and waxed which was an extremely nice gesture! WITH THAT SAID There are a couple of things we did get frustrated about (that were out of Brandt's control): - We actually began our search for a new car online and were given a quote on the car (the price they have online is with all discounts, in which some you may not qualify for (so be wary of that)). And the price the other person gave us was supposedly incorrect and they couldn't honor it. - Trade in value was a joke, we do have body damage on the vehicle and we know how much it cost to get it fixed. A wheel bearing also needed replaced (approx. $300 at a DEALER) - parts are much cheaper than that. Just to give an idea, they offered us $2500, we brought it to another big dealer in town and they offered $6000 (BIG difference). Overall, we were happy with our experience at David Bruce and with Brandt; they are great for purchasing a new vehicle. Everyone there seemed to be very professional and extremely nice. We would purchase from them again! More

Happy Beyond Words My husband and I were in a pickle. We needed a second car for him to travel to work safely and we did not have the funds for a new or even a pre-owned My husband and I were in a pickle. We needed a second car for him to travel to work safely and we did not have the funds for a new or even a pre-owned vehicle. I apologized when I went into the showroom and the first thing Jason did was sense that I felt out of place asking for a "cheap" car while standing next to beautiful new Cadillacs and Toyotas. He brought me to his desk and we worked out what I could afford and what they had in stock. My husband was there as well. He was sitting in the car with two of my fussy toddlers who would not behave in the showroom. Jason knew exactly what we needed. He showed us a wonderful car with low miles and no real cosmetic flaws -A big deal for me in the carpool lane. We purchased it and within an hour we were driving it home. It happened so fast and efficiently that it hardly felt like a transaction even took place. It has been a few weeks now and we are so pleased with our purchase and experience with both Jason and the dealership. When we need to replace our family car we know exactly where we are going to buy it. More

Purchase a new Toyota in less then 45 minutes! Janelle made the transaction very fast and smooth. When our new Avalon was ready for delivery, Janelle took time to explain all the new features of Janelle made the transaction very fast and smooth. When our new Avalon was ready for delivery, Janelle took time to explain all the new features of our new car. When we left the dealership we had a home address in the Navigation and our cell phone was on line all thanks to Janelle. Would buy from Janelle again. More

I'm very pleased and have the best shopping experience We traded old Toyota Highlander to newer Highlander. Dave helped us to go through all process. We had best shopping experience at DB dealership. Frie We traded old Toyota Highlander to newer Highlander. Dave helped us to go through all process. We had best shopping experience at DB dealership. Friendly and enthusiastic sales consultants. Dave is awesome dealer. It's pleasure doing business with such a professionals you can trust like your brother. We drove 1 hr from Chicagoland and don't regret driving distance for good deal at David Bruce Dealership. And I will recommend Dave to all my friends! Thank you and keep doing good business. Rima & Valdas from Willowbrook, IL More

New car!! :) Everyone there was amazing!! Bobby helped with everything I can't thank him enough and Dan is great. Recommend them to everyone!! Love my new car!! Everyone there was amazing!! Bobby helped with everything I can't thank him enough and Dan is great. Recommend them to everyone!! Love my new car!! More

New car buying experience Janelle made my trip to DB a quick and easy experience. I have the new RAV4 I wanted at a price I wanted to pay. She showed me how to use all the el Janelle made my trip to DB a quick and easy experience. I have the new RAV4 I wanted at a price I wanted to pay. She showed me how to use all the electronics in the car to shorten my learning curve. I was in and out of the dealership in record time. I will buy from Janelle again and again. More

Great Customer Service This is the second time in my life that I have bought a brand new car. I want to tell you that from the minute I walked through the door, I was treate This is the second time in my life that I have bought a brand new car. I want to tell you that from the minute I walked through the door, I was treated to the most awesome service ever. All of the salesman are very polite and very welcoming. My experience was with Dave S, and he is the nicest person you could ever meet. I would recommend this dealership to anyone. They are the best. If you visit this dealership you won't regret it. Ask for Dave. I also want to tell you that I got lost and Keith stayed with me on the phone directing me to the dealership and then greeted me at the door. I am telling these guys are great. More

Amazed We purchase a Prius and everything was explained in detail to us. Our paperwork was so easy to accomplish. It didn't feel like we left in a bad deal b We purchase a Prius and everything was explained in detail to us. Our paperwork was so easy to accomplish. It didn't feel like we left in a bad deal but a great deal. I appreciated the followup of the sales team to make sure we are satisfied! More

awesome Best experience I ever had at acar dealership. You were treated like family . Tony is so sweet ,nice and helped me out a great deal. My son liked him Best experience I ever had at acar dealership. You were treated like family . Tony is so sweet ,nice and helped me out a great deal. My son liked him alot too. Tony is so very friendly and helped out with the bluetooth. I will send my family and friends there and have Tony deal with them. Thanks so much. More