Toyota of Bourbonnais

The whole staff at David Bruce Toyota was friendly and helpful. My sales representative did a good job helping me to find the right car to purchase. I believe it is a great car at a fair price and I eve helpful. My sales representative did a good job helping me to find the right car to purchase. I believe it is a great car at a fair price and I even purchased the extended bumper to bumper warranty. The reason I rated the dealership experience so low is the fact that the dealership does not abide by the State of Illinois mask mandate for employees and customers. My sales representative Janelle Hindmand wore a mask the whole time she worked with us as did the finance manager, however most of the sales staff, all of the cashier staff (when interacting with me) and some customers were not wearing masks. Please note that the dealership was somewhat busy and I had to sit in the customer waiting area for a couple of hours while I observed the sales floor and people walking by me. I sent my wife to wait in our car to reduce her chances of possible exposure to covid. My wife and I are in our 70s and have gotten the first covid shot and are waiting for the second. Being in a high risk group of death from covid we take mitigation very seriously. We use instacart shoppers at grocery stores and order everything else on Amazon. The only reason I went out to buy a car is that my daughter's car died and I gave her my pristine 2010 Corolla S with 70K miles to her. I had not planned on upgrading my car until I was fully vaccinated for covid but necessity brought me to dealerships now to purchase a car. The dealers I visited in Tinley Park (my home town) were fully covid mitigation compliant. I am really disappointed in David Bruce Toyota upper management for not respecting their customer's health (life or death matters) by not even following the state of Illinois mask laws. "Under the revised mandate, in effect until at least March 26, people over age 5 are required to wear a face covering in any indoor space where someone from another household is present, regardless of physical distancing, and outdoors if it is not possible to stay 6 feet from others. My wife and I will be concerned about having contracted covid at David Bruce Toyota for the next two weeks. I would recommend that all customers avoid David Bruce like the plague until after they get vaccinated. More

Great Experience. I didn’t feel pressured. Mike was a standup guy. All around good service. I’ll recommend David Bruce to my friends. Thanks Again. standup guy. All around good service. I’ll recommend David Bruce to my friends. Thanks Again. More

Loved the service everyone was so friendly and helpful I would definitely recommend to anyone looking for a vehicle satisfied customer for sure thanks Matt H! would definitely recommend to anyone looking for a vehicle satisfied customer for sure thanks Matt H! More

We’ve purchased all our vehicles from Janelle Hindman. She is fantastic to work with and made everything so easy. Great buying experience. Janelle'sthe best! She is fantastic to work with and made everything so easy. Great buying experience. Janelle'sthe best! More

Great dealership and great service Janelle Hindmand and Dave Sosnowski helped me with my new Toyota Corolla and I couldn’t be happier with my purchase!! Dave Sosnowski helped me with my new Toyota Corolla and I couldn’t be happier with my purchase!! More

Just bought my second vehicle from Rob, after discussing what I wanted he picked out the perfect Lexus for me! Highly recommend! Even called me the following week to make sure things were going well. what I wanted he picked out the perfect Lexus for me! Highly recommend! Even called me the following week to make sure things were going well. More

My husband and I had the best experience purchasing our new car. Janelle was super friendly and no high-pressure sales at all. Perfect experience! new car. Janelle was super friendly and no high-pressure sales at all. Perfect experience! More

Janelle was such a nice friendly person. We talked to her about what we were looking for. Later that same evening we were set up with 2 test drives on cars we were interested in. The next day we bought our c about what we were looking for. Later that same evening we were set up with 2 test drives on cars we were interested in. The next day we bought our car from her. She made the prosses of looking and buying a car very fun and easy/simple. we would recommend anyone to go see her. More

Rob Reus is a great salesman and helped me find a good deal on my ‘19 Toyota Camry. I HIGHLY recommend him for any thing you need! deal on my ‘19 Toyota Camry. I HIGHLY recommend him for any thing you need! More

This is a great dealership. They helped me to find the right car for my needs at the right price. I have purchased 10 vehicles from this dealership over the years. right car for my needs at the right price. I have purchased 10 vehicles from this dealership over the years. More