Back

Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
Contact Dealership

555 William R Latham Senior Dr.

Bourbonnais, IL

60914

Directions

By Type

Showing 1,756 reviews

March 07, 2021

Truly enjoyed our experience at David Bruce. I was not intending to buy a vehicle just looking, but Mike made the process so easy! He really worked with us and we walked away with the vehicle of our drea More

by Camrygirl16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Steinke
Mar 12, 2021 -

Toyota of Bourbonnais responded

Thank you Camry girl.....and now it looks like you may be the Caddie Girl now!! We understand that the process generally starts with "just looking" and we're here to provide the information to make that final decision. When you find that opportunity to get a vehicle you've been wanting with a great deal and working with a great person.....well, the "looking" becomes "enjoying" driving your Cadillac!! Please don't hesitate to reach out with any questions about the features of your new ride....CONGRATS!!!

March 07, 2021

Excellent service I would definitely recommend anyone to go and see Janelle! She made sure I was good to go before I left also! Awesome sales person More

by AHaggard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Toyota of Bourbonnais responded

Thank you for sharing your review and also mentioning Janelle. We know getting a new car should be exciting and we want our customers to be comfortable with the latest features. Thanks for acknowledging the process of going over the vehicle and making sure you were comfortable before you left the store! We also know questions may come up after driving the vehicle and using the new options so don't hesitate to reach out for any help in the future!!

March 06, 2021

Janelle was so amazing to work with. She made the process smooth, while being very thorough. Would recommend her for anyone looking for a new ride. More

by han_rubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Toyota of Bourbonnais responded

Thanks for reaching out and working with Janelle on your recent purchase! We appreciate your business and look forward to helping again in the future!!

March 02, 2021

I recently purchased a used Toyota Prius from David Bruce Toyota and are very happy with the sales staff and the dealership. The car is in excellent condition the communication with Rob and Dave was very ple More

by CStaed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheri Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski, Rob Reus
Mar 12, 2021 -

Toyota of Bourbonnais responded

Wow.....Congrats on purchasing your Prius!! Thank you for working with Rob and Dave and sharing your review! We are here to help you, your family, and friends with anything needed with purchasing a vehicle. You will enjoy many miles of smiles with your Prius and we look forward to helping again in the future!!

March 01, 2021

Jason is a great salesman. He's very easy to deal with. Met with him Saturday morning and took delivery of a new rav4 I think it was a great choice. More

by colevris
Recommend Dealer
Yes
Employees Worked With
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Connor, Todd Zummallen
Mar 01, 2021 -

Toyota of Bourbonnais responded

Thanks for sharing your experience with Jason! He's a great member of our team and always goes above and beyond to help. We are here to help with anything you may need now and in the future!

February 28, 2021

The whole staff at David Bruce Toyota was friendly and helpful. My sales representative did a good job helping me to find the right car to purchase. I believe it is a great car at a fair price and I eve More

by Henry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janelle Hindmand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Mar 01, 2021 -

Toyota of Bourbonnais responded

Hello Henry. Thank you for taking the time to complete your review. We appreciate your business and acknowledging our friendly staff and mentioning Janelle and Todd in finance. We also appreciate the feedback about your observations in regard to the individuals not wearing masks while inside the store. Our customers' safety and comfort are our top priority. We invite our customers' feedback so we may revisit, review, and adjust our process and policies. The entire team here at the store had a meeting to review our process and to reiterate the importance of following guidelines closely. Therefore, we thank you for bringing this to our attention and we will be happy to assist with any additional accommodations that may help in the future. Ever since the recommendations and guidelines have been created and adjusted throughout 2020 and now 2021, we've committed to creating a comfortable, safe environment. We've had sanitizing stations and complimentary masks available at every entrance, plexiglass dividers at close contact points, cleaning personnel to clean and disinfect daily as well as dealer personnel disinfecting throughout the day. We also created the ability for our customers to have us pick up their car from home and bring it back to the store for maintenance or repairs. Then return it back to their home hand washed and disinfected. Every vehicle that we service (in person or remote) gets a thorough XMicrobe disinfection applied to the entire interior materials and vents. As a dealership, we've decided to pay for each and every one of these applications to help protect our customers. We also have the ability to bring a car to someone at their home to complete a test drive in a freshly washed and disinfected car. Then, customers may elect to come into the store to complete their paperwork or have it brought to them in person or have it emailed to sign at home electronically. Again, we appreciate your reaching out and providing feedback. We look forward to assisting in the future and if there is anything we can do to make your experience easier for you and your family, please don't hesitate to ask.

February 24, 2021

Great Experience. I didn’t feel pressured. Mike was a standup guy. All around good service. I’ll recommend David Bruce to my friends. Thanks Again. More

by Wolfiestyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Zummallen, Mike Steinke
Feb 25, 2021 -

Toyota of Bourbonnais responded

Love the Wolfiestyle!! Thanks for sharing your review and for working with Mike! He's a great team member and enjoys helping people. Great word of mouth is the best accomplishment. We are here to help friends and family and they can expect the same level of service from Mike and the rest of the team here!

February 24, 2021

Loved the service everyone was so friendly and helpful I would definitely recommend to anyone looking for a vehicle satisfied customer for sure thanks Matt H! More

by stacytony08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
Apr 15, 2021 -

Toyota of Bourbonnais responded

Thank you for that great review!! Matt Hadley is a great team member and he enjoys helping people get a new car!! We look forward to helping your future recommendations!!

February 24, 2021

We’ve purchased all our vehicles from Janelle Hindman. She is fantastic to work with and made everything so easy. Great buying experience. Janelle'sthe best! More

by SP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski
Feb 25, 2021 -

Toyota of Bourbonnais responded

Thank you for your continued business over the years! Great to hear you enjoy working with Janelle and having a great experience! We enjoy maintaining a comfortable atmosphere so our customers can enjoy getting a new vehicle which should be an enjoyable event!! Enjoy!!

February 20, 2021

Great dealership and great service Janelle Hindmand and Dave Sosnowski helped me with my new Toyota Corolla and I couldn’t be happier with my purchase!! More

by Ricky99hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski
Feb 21, 2021 -

Toyota of Bourbonnais responded

Thank you Ricky!! We appreciate your kind words and for working with Janelle and Dave on your Corolla deal! You will love that car for many years to come. We are here to help with anything you may need now and in the future!! Enjoy!!

...
65
...