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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

October 09, 2019

Great customer service Janelle Hindmand was a pleasure to work with! This was my first experience with this dealership and Janelle was very professional and knowledgeable. I More

by BettyeB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2019

Excellent!!! Our 4th Toyota purchased and serviced from this dealership. This was 3rd Toyota purchased thru Janelle Hindmand. Absolutely Great experience dealing with Janelle Hindmand!!! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Toyota of Bourbonnais responded

Thanks for your kind words and great review!! We appreciate your continued business over the years. Janelle is a great asset to our team. We are here for any support you need now and in the future!!

September 27, 2019

Always 5-Star Service Thank you Steve and one and all David Bruce Service. I always feel confident that they're doing their best for me and that I can trust their work. More

by msbrigham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Bourbonnais responded

Thank you for sharing your experience! We appreciate taking the time to rate and review our dealership so others can feel comfortable giving us a shot to earn their business! Please let us know when you need anything in the future!!

September 26, 2019

Exceptional service and money well spent! I don't buy many cars. I buy one and keep it for 10 to 12 years. Why? I do not like dealing with car salespeople at all. That all changed when we More

by Berrysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis in car service, Todd Zummallen
Sep 30, 2019 -

Toyota of Bourbonnais responded

Thanks SO much for your kind words with your stellar review! We enjoy creating an atmosphere where our customer can actually enjoy the process! We appreciate your business and look forward to helping again in the future!

September 20, 2019

5th Purchase from David Bruce!!!! My wife & I just purchased our 5th vehicle from Janelle @ David Bruce Toyota. They take all the hassle out of buying a vehicle. Never any pressure. Al More

by Bill Moncrief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2019 -

Toyota of Bourbonnais responded

Thanks so much Bill! Your continued business over the years is greatly appreciated! Repeat business is the biggest compliment we could ever receive. Janelle is a great asset to our team and we're happy to hear you enjoy the process. Let us know if there is anything else you have questions about and enjoy your new ride!!

September 20, 2019

Thank you!!! Rob, we cannot thank you enough for helping us this week! The 2020 Corolla is beautiful! You made some magic happen! We are so greatful! 😄 More

by Cindy Lawless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus
Sep 21, 2019 -

Toyota of Bourbonnais responded

Thanks for your review and sharing your experience. We were very concerned when we first heard of your total loss. You can always replace metal. We appreciate returning to us to help get another Corolla even though that insurance settlement didn't payoff the entire amount of the loan. So glad to see you got GAP insurance so that now you don't have to worry about any leftover balance to pay in the future!! We are here to help with anything else you may need now and in the future!!

September 19, 2019

Fantastic! Janelle Hindmand was awesome and very easy to work with, she was such a professional and pleasant in the same time, She understood my needs and went More

by Azza Tawfik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Toyota of Bourbonnais responded

Thanks for that great review! We appreciate your repeat business with you and your family! It really means a lot when a household purchases 10 vehicles over the past 15 years! You will love your new Rav4 and all of the new features it has to offer! Let us know if you and your family need anything now and in the future!!

September 16, 2019

One and Done I had been looking for a good used Toyota Camry, found one on their internet sight. Was contacted by Jason Connor by email very pleasant to communica More

by Dusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Connor
Sep 16, 2019 -

Toyota of Bourbonnais responded

Thanks so much for reaching out and giving us the opportunity to show you how we do business. Jason is great to work with and he is there to help again in the future. We stress the importance of working in a way that each of our customers prefer. Thanks again and enjoy your awesome Camry!!

September 15, 2019

AWESOME!!!! My experience with this dealership was AMAZING!!!! My husband and I drove a very long way to pickup my new vehicle. I'll have to say it was worth the More

by TCrump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reus, Todd Zummallen
Sep 16, 2019 -

Toyota of Bourbonnais responded

Thank you for making the trip to come get an awesome Highlander! We know it takes a leap of faith to drive a bit to a car dealership. We enjoy providing a great atmosphere to buy a vehicle. We know it's important and the more comfortable and confident you are with your purchase, the better off everyone ends up! Rob is a great asset to our team and we appreciate sharing your experience and recommending him!! Enjoy!!

September 09, 2019

Buying From Family I purchased my very first ever pick up truck today from Matt Settles at David Bruce in Bourbonnais, IL. Matt was amazing, made us very comfortable More

by Deputy919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen, Matt Settles
Sep 10, 2019 -

Toyota of Bourbonnais responded

Thanks so much for your kind words and for sharing your experience! Since we are a smaller market dealership, we really enjoy helping our customers with their purchase by providing treatment like family. Buying a vehicle is an important and exciting moment. We want to provide a great atmosphere where our customers are comfortable and ENJOY the process instead of dreading it! We look forward to helping with anything you need now and in the future!!

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