Toyota of Braintree

I came to this dealership after seeing a car at another Toyota dealership. The person I talked to at the other place was fine, but a little pushy so I thought I’d look around because I knew I’d find this c Toyota dealership. The person I talked to at the other place was fine, but a little pushy so I thought I’d look around because I knew I’d find this car elsewhere. Since my previous vehicle was dead, I was in a hurry to buy but also didn’t want to be pushed into a big decision. Gerry knew what I wanted and my time constraints, and helped me get the exact vehicle I wanted very quickly, but wasn’t pushy and didn’t try to make me get anything I didn’t need. The person who finalized the sale was also awesome and respected my budget when it came to extra protections and warantees. More

Joe was extremely helpful and straight forward. This was my first car and I found the car I wanted the same day and drove off with it the next! Overall great experience. my first car and I found the car I wanted the same day and drove off with it the next! Overall great experience. More

No BS. Straight to the point of what my options were. Didn’t waste my time. Very helpful on what option would best work for me and my family. Didn’t waste my time. Very helpful on what option would best work for me and my family. More

Outstanding service from the moment we got there. Joe is an exceptional sales person that's very personal and extremely experienced in both new and used cars. an exceptional sales person that's very personal and extremely experienced in both new and used cars. More

Second time I Have worked with Joe, would not go to anyone else! Very honest and does not waste your time Very easy to deal with it! anyone else! Very honest and does not waste your time Very easy to deal with it! More

We just bought a pre-owned 2018 Toyota RAV4 hybrid from this dealer. The whole experience was very good. Our salesman was Mike Kayyalli. He was very pleasant and did a great job getting everything done so this dealer. The whole experience was very good. Our salesman was Mike Kayyalli. He was very pleasant and did a great job getting everything done so we could take the car that day. When we got home we discovered that there was no owners manual in the car. I called Mike and he managed to find one for us and overnighted it to us. Since we live quite a distance away, that was a huge help. Chris, who handles internet inquiries, was also very nice and helpful. I would recommend this dealership highly. More

I’m a returning customer. Excellent customer service! Very helpful, friendly and attentive from my trade in to new purchase, I was 100% satisfied. I will be back! Very helpful, friendly and attentive from my trade in to new purchase, I was 100% satisfied. I will be back! More

Joe was wonderful to work with, this was my second or third lease with Joe. He was patient and very knowlegeble, he was a pleasure to do business with. The finance gentleman was friendly and thorough, third lease with Joe. He was patient and very knowlegeble, he was a pleasure to do business with. The finance gentleman was friendly and thorough, (can’t remember his name.) More

Ed was very easy to deal with and I felt he was fair and honest. He also helped me after the sale. I came in after 4:00 and took delivery the same evening. I was a little tired after working all day but honest. He also helped me after the sale. I came in after 4:00 and took delivery the same evening. I was a little tired after working all day but Ed hung in there with me and we got it done. In the end I preferred not having to come back again except for the sticker. The dealership folks were polite and Joe Foy was professional and I felt like I got a good rate on the financing. More

We had a not so great experience. My fiance and I went in to buy a tacoma and they didn't want to work with us to get us the right price. It was kind of a take the price or leave it type of deal. We didn't n to buy a tacoma and they didn't want to work with us to get us the right price. It was kind of a take the price or leave it type of deal. We didn't need the car but they tried to make it feel like they were doing us a favor by selling it to us. My fiance would try to make a point and he would tell her to settle down or not argue, when she was just trying to state her opinion. We brought the truck home and there was a huge scratch on the side. Calling and setting up a new appointment had to be at the salespersons convenance. My fiance called him to schedule a time and he said he would talk to her later and made excuses of what the scratches could be from and said that he was with other people right now trying to make a deal and we would have to wait. I will always be a toyota customer but not a tufankjian after this experience. More