Toyota of Braintree

Very good Toyota Corola 2010 grey service recall was very well with time and service outstanding customer service and also very friendly I was very happy and sa Toyota Corola 2010 grey service recall was very well with time and service outstanding customer service and also very friendly I was very happy and satisfied thank you More

Thorough My car needed a number of items taken care of unexpectedly. There was no negative reaction to this, on a Saturday. All isseus were addressed. My car needed a number of items taken care of unexpectedly. There was no negative reaction to this, on a Saturday. All isseus were addressed. More

Exrememly satisfie with my visit I dropped my car off for service at 15,000 miles. I made an appointment at 3 PM and within an hour my car was done. I waited in the waiting room and I dropped my car off for service at 15,000 miles. I made an appointment at 3 PM and within an hour my car was done. I waited in the waiting room and Carlos came over and offered water for myself and my dog. He even offered to get a bowl for my dog to have water. Patrick checked me in and out. All the staff were professional and courteous as usual. The interior of my car was cleaned very well considering the amount of dog hair that had accumulated over the winter. I was very happy with the service and I likely will never go anywhere else again. More

AA++++ My first time at Toyota of Braintree - I just purchased a used vehicle. I was very impressed with customer service. Mathias Suarez in Sales was ph My first time at Toyota of Braintree - I just purchased a used vehicle. I was very impressed with customer service. Mathias Suarez in Sales was phenomenal . He is friendly and has laid-back approach..and most importantly, he is very experienced and knowledgeable . He knew every tiny detail about vehicle and took time to walk me through all of the options after my purchase. He and other staff members went above and beyond. I will definitely come back for next vehicle. Thank you so much! You are wonderful at what you do.. More

Great people who know their jobs. We have been loyal customers of this dealer for many years. They have gotten better with time. A beautiful facility with friendly staff who know their We have been loyal customers of this dealer for many years. They have gotten better with time. A beautiful facility with friendly staff who know their product. Our salesman this time was Mathias. It was a pleasure doing business with him. He is one of the most knowledgeable sales persons I've met since Adam Vogel. Mathias explained all the features of the Tundra I was looking for. He knows the details that others would need to look up. He was friendly, and patient with us through the whole process which included walking the lot and answering all of our questions. And I had many. We recently had a very bad experience at another dealership. We felt at ease and confident that we made the right choice coming back to the best. We would recommend this dealership and Mathias to anyone. You can't go wrong. More

Post Purchase Review I purchased a used vehicle on Saturday and left it at the dealership to get detailed and have some minor work done to it. I expected that when I retur I purchased a used vehicle on Saturday and left it at the dealership to get detailed and have some minor work done to it. I expected that when I returned to pick up, it would be a rushed transaction as the dealer already had their money. I was completely wrong. When I arrived I was received by Joe Lawlor the same person who I began this process with. I brought in my license plates, he insisted that he install them for me, and next thing I knew he had my vehicle inspection completed. I must say the different departments in this dealership work efficiently. Something I appreciated was the fact that my point of contact remained the same throughout the entire process. I could've been transferred to an administrative clerk that handles post sales administration matters, but they kept the continuity. Joe Lawlor couldn't have been any more helpful. Joe genuinely enjoys helping people. There is not one door he will not beat you to so that he may open it for you. After so many years in the business, he still places customer service as his top priority. If you dont feel 100% sure on something he will tell you to take some days to think it over. He at no point will rush you into a sale. To give you an idea of his dedication to his customers, I turned on my new vehicle and to my surprise found my local sports/music favorite radio stations preset by Joe. He didnt stop there. Joe sat with me and went through the entire set up of my smartphone with my radio. I did not experience anything close to this level of customer service at any of the 7 dealerships I had visited in the week leading up to this. I have no doubt where I will be returning for the next family vehicle. Thanks Joe. (O.F.D) I'd also like to thank Joey Foy from Finance. In all reality he has a tough job as he holds the stereotyped position that offers all the additional options you can include with your vehicle such as extended warranty, interior protection plans, tires/wheel protection plans, etc. In a matter of minutes Joey presented any additional options and respected that we were only interested in the extended warranty and a remote starter. When I became hesitant due to pricing he was open to negotiations and really helped us out. I drilled Joey with technical questions on the remote starter specifications and anything he was unsure about, he simply text the technician and got me the answer. I simply gave Joey the specs I was looking for in the remote starter (2-way remote start/alarm with 1000ft+ range) and he got to work. Within hours he called me with a model number for me to approve of. Joey is also meticulously organized which is so important when dealing with all the numbers. He explained the numbers on the paperwork slowly and clearly the first time so that you knew what you were signing. Thank you Joey and like we said Savannah still remains a top contender! More

In capable hands! I didn't want to shop for a car, but after my 2014 Corolla was totaled I had no choice. I became stressed at just the thought of having to look for a I didn't want to shop for a car, but after my 2014 Corolla was totaled I had no choice. I became stressed at just the thought of having to look for a car. Bob Wilfand was the key to putting my mind at ease. He listened to what I wanted and helped me from there. There was no pressure, no impatience. I knew I had been put in capable, understanding, experienced hands! I LOVE my "new" 2014 RAV 4 and I will never forget how easy this car buying experience was because of Bob and Joey Foy (in finance). Thank you! More

Great experience! Joe was extremely helpful despite some tough circumstances (2 snow storms) and delays. He was very professional and patient and did not pressure us at Joe was extremely helpful despite some tough circumstances (2 snow storms) and delays. He was very professional and patient and did not pressure us at all. More

5 Stars hands down! Mr. Kenny Tempro was my sales agent. He was so patient, enthusiastic and showed awesome performance and customer care services. No wonder he is ranked Mr. Kenny Tempro was my sales agent. He was so patient, enthusiastic and showed awesome performance and customer care services. No wonder he is ranked 5 stars for sales excellence. I appreciate and applaud you for the integrity and superior performance throughout the years. I highly recommend Tufankjian Toyota of Braintree for any new or certified used vehicles. I came in just to explore my options. I had heard Tufankjian Toyota was rated 5 stars from some friends and ads on the internet. It’s top notch and the sales team works with you to get the perfect vechicle of your choice. I am very happy and excited on my new RAV 4!!! More

Great experience Benson was extremely helpful with this process. The truck looked great for pick up and he helped with the new set up of the vehicle. Benson was extremely helpful with this process. The truck looked great for pick up and he helped with the new set up of the vehicle. More