Toyota of Braintree

Great First Buy I went to Toyota of Braintree looking for my first car and they wouldn't let me go until they found the right one for me! I purchased my car on Sunday I went to Toyota of Braintree looking for my first car and they wouldn't let me go until they found the right one for me! I purchased my car on Sunday and drove it home on Tuesday. They made the car buying process so easy. Great people who really know what they're doing! More

First car purchase Scott and the team were so helpful and transparent with my purchase. They went out of their way to put my at ease with my decision, and did not act pu Scott and the team were so helpful and transparent with my purchase. They went out of their way to put my at ease with my decision, and did not act pushy or in their personal interest during the deal. Scott personally drove my car to Vermont for me after my purchase. He and Bob checked in after my first few days with the vehicle to make sure I was happy with my decision. Scott went out of his way to mail the garage door opener and a prayer card for a friend I lost back to me a few days after the exchange! I would not hesitate to contact Scott or the Braintree Toyota for any future purchases, and I will definitely recommend them to friends and family in the future. More

14 years,only one bad experience Simple oil change turned into 2500 dollar repairs,told me they couldn't get skid plate off,came home smelt oil everywhere,checked oil,2 quart overfill Simple oil change turned into 2500 dollar repairs,told me they couldn't get skid plate off,came home smelt oil everywhere,checked oil,2 quart overfilled,called up and was told that's o.k.oil smell got worse,climbed under and found shop rags stuffed in skid plate pulled out 3 rags,then power steering starts leaking,brought in for repair and was told also need head gasket,coincidence? I think not, More

2018 Rav 4 lease Shane Paiva was a very helpful sales person. He was knowledgeable for a wide range of Toyota car models. I test drove the Rav 4 with Shane and learned Shane Paiva was a very helpful sales person. He was knowledgeable for a wide range of Toyota car models. I test drove the Rav 4 with Shane and learned a lot about the car. After the test drive, we talked about different features the Rav 4 has to offer. Wallace Langame was also extremely helpful, especially when it came to numbers and financial options. Wallace helped when it came to different rebates to make sure I utilized every rebate Toyota had to offer. End result: I leased a 2018 Rav 4 for 36 months. I would definitely recommend Shane and Wallace to others interested in looking for a Toyota. More

Always a great experience! I have been a customer of Toyota of Braintree for years and had multiple vehicles. I have had an excellent experience each and every time I have been I have been a customer of Toyota of Braintree for years and had multiple vehicles. I have had an excellent experience each and every time I have been there!! Always ready to help and answer all questions!! Great experience all around! From sales to finance and service! More

New Rav4 Joe lawlor was amazing start to finish great job we would recommend Joe to anyone very knowledgeable friendly efficient and very patient true gentlema Joe lawlor was amazing start to finish great job we would recommend Joe to anyone very knowledgeable friendly efficient and very patient true gentleman thanks so much More

Not disclosing protection plans I just leased up a RAV4 on dec 4, 2017. I never leased before so understanding was my car was covered for the first 2 yr for service. I really though I just leased up a RAV4 on dec 4, 2017. I never leased before so understanding was my car was covered for the first 2 yr for service. I really thought these folks were looking out for me and my best interest and I thought they were good people in my eyes at the time and not lying sales men, but here I am a month later and paying $300 for one tire because something was stuck in my tire never was I told about tire protection I was told about Gap insurance and that was it what was said was “well since you reported you can’t go any higher on your monthly car there are s no need to go over any other coverage it was TIRE PROTECTION WAS NEVER OFFERED AS THIS IS SOMETHING I WOULD HAVE PURCHASES AS I ALWAYS DO WITH MY TIRE IN THE PAST BUT IT WAS NEVER THROUGH THE DEALERSHIP IT WAS THROUGH TOWN FAIR TIRE AS I NEVER NEW THIS WAS AN OPTION THROUGH DEALERSHIPS!! Then when I confront my salesman that sold me the car basically said sorry there nothing I can do!! OF COURSE BECAUSE U GOT UR COMMISSION SO UR DONE WITH ME!! Thanks!! SERVCE DEPARTMENT REP I AM DEALING WITH ON THIS MATTER WAS VERY NICE AND HAD EMPATHY ON MY SITUATION BUT I WILL NEVER PURCHASE A CAR HER AGAIN I AM A SOCIAL WORKER AND AM ON THE WROTE ALOT SO THIS TIRE PROTECTION WOULD HAVE BEEN A PURCHASE I WOULD HAVE DONE IF IT WAS OFFERED!! I GOT MOR INFORMATION ON MY SALESMANS PARTY AND DRINKING LIFE AS WELL AS WHAT IS GOING ON IN OTHER SALESMANS PERSONAL LIVES THEN I DID ABOUT PROTECTION FOR MY VEHICLE THE. RUN U THRU ALL THIS PAPERWORK QUICKLY BECUASE IT WAS CLOSING TIME!! More

Absolutely flawless Scott and Fred went above and beyond to help me find the perfect vehicle. I came in with a slight idea on what I wanted but they set me up with the pe Scott and Fred went above and beyond to help me find the perfect vehicle. I came in with a slight idea on what I wanted but they set me up with the perfect car and I couldn’t be happier. Nothing but positive things to say about these guys and this dealership. More

Great dealership highly recommend!!!! AAA+++++ I work with Javier and fred and they were fabolous!! Javier went out of his way in the pooring rain and got 2 different cars for us too look at to tes I work with Javier and fred and they were fabolous!! Javier went out of his way in the pooring rain and got 2 different cars for us too look at to test drive. He is very patient and professional and both of them would not let us walk out the dealership without being satisfy. I would highly recommend Javier if you want to buy a car. AAA++++ More

Wonderful experience at Toyota of Braintree I recently purchased a lease on a RAV4. Joe L. worked with me and did everything he could to get me the car that I wanted and could afford. When I pic I recently purchased a lease on a RAV4. Joe L. worked with me and did everything he could to get me the car that I wanted and could afford. When I picked the car up, Joe helped me program the audio and went through all the features with me; I felt very comfortable with the car when I left Toyota. Everyone at Toyota was very personable and eager to help. I highly recommend Toyota of Braintree. Ask for Joe L., you will not be sorry you did! Thanks Joe and the rest of the Toyota staff for making this process so easy and enjoyable!! More