Toyota of Braintree

Friendly, supportive and knowledgeable. Don't buy elsewhere and ask for Bob Wilfand. REALLY GOOD. This is my second purchase with him and I will do more I am sure Don't buy elsewhere and ask for Bob Wilfand. REALLY GOOD. This is my second purchase with him and I will do more I am sure More

I was a loyal Honda girl for 15 years! I've been a loyal customer of Boch Honda since 2002 when I leased my Civic. I went back and got a Pilot, then another one, then another one! This time I've been a loyal customer of Boch Honda since 2002 when I leased my Civic. I went back and got a Pilot, then another one, then another one! This time when my lease was up, they couldn't give me what I wanted. The Pilot body shaped changed and they weren't able to meet me where I was on the price. Bob Wilfand helped my sister get a RAV4 a couple of years ago and she was extremely happy with the entire experience. She had been screwed by a previous dealership and was very leery of the process as a whole. Bob was very professional, up front and made her feel like she could trust him. And it turned out that she could. So when I decided to look around at other vehicles, Bob was the first person I called. My decision to leave Honda had nothing to do with their service, sales department or quality of vehicles. I loved every experience I had with them. It was a hard decisions to leave them. But I'm glad I did! Everyone at Toyota of Braintree made me feel like I was the most important customer there. They worked with me to get a vehicle I wanted with all the features that are important to me and they did so within my budget. Which, let's face, it is huge. There was no haggling, no pressure, no moment that I felt like Bob was trying to get away with anything. It was a very smooth and non-intimidating experience. Soup to nuts. If you have had a bad car buying or shopping experience and you are open to giving it one more try, go see Bob Wilfand at Toyota of Braintree. I promise you, he'll take very good care of you. He's a mensch! More

Excellent Great service and would recommend Shane to all my friends and family. Very easy going and was not agreesive. Gave us enough time to really think thin Great service and would recommend Shane to all my friends and family. Very easy going and was not agreesive. Gave us enough time to really think things through More

Wonderful experience I went to Toyota of Braintree in hopes to buy or lease a car. Never leasing previously I wasn't positive if it would be in my best interest. Also not I went to Toyota of Braintree in hopes to buy or lease a car. Never leasing previously I wasn't positive if it would be in my best interest. Also not really knowing what model I was going for. After meeting Scott Vallintini he really helped me find the best car for me. He was never pushy and really let me feel out my options. He was very knowledgeable about every car. I chose the 2017 Toyota Corolla se and I decided to go with a lease. From there I was introduced to Ian Merrill who was in charge of the financial aspect. He also was great to work with. He went over every detail and was very clear about how leasing was going to work. I felt very comfortable leaving his office knowing I was in good hands. Overall an absolute great experience. I recommend this beautiful dealership to anybody and these two men to send them in the right direction. More

Great service by a very experienced technician For years I have been bringing my Toyota to Kenny Q. He really knows the inside and outside of my and I'm sure all toyotas. my car always comes back b For years I have been bringing my Toyota to Kenny Q. He really knows the inside and outside of my and I'm sure all toyotas. my car always comes back better than ever. When there is a problem with something he has always been honest and upfront. He is the car Dr. I recommend this dealership and Kenny Q any day. More

Would recommend to everyone I just bought my first car at Toyota of Braintree and it was such a positive experience. From start to finish, I was well taken care of and given many I just bought my first car at Toyota of Braintree and it was such a positive experience. From start to finish, I was well taken care of and given many great options. Ian Merrill went above and beyond to help me find my dream car and I couldn't be more thankful. Scott Vallatini was friendly and extremely helpful, answering all the questions I had. My car is the 10th car my family has bought from Toyota of Braintree and I know it won't be the last. More

The car I was meant to be in...... My experience will definitely be a memorable one. I went to Toyota Braintree looking for a specific vehicle and I found. It was used, but only 8 mon My experience will definitely be a memorable one. I went to Toyota Braintree looking for a specific vehicle and I found. It was used, but only 8 months old. I bought it on Wednesday but unfortunately was was back there on Thursday, in the service dept. because of an issue the car was having and was back there again on the following Monday. So needless to say I was not a happy camper. Steve and Sunny where amazing to work with during this whole process, Steve gave me his cell phone and answered every call and every text I sent him during this time. On Monday when I dropped the car off at the service department, I went around front to talk to someone from the Mgmt. Team and that's when I met Carlos. Carlos was amazing, I honestly just wanted to sit and cry, after all this was a new car (at least to me) and I was back for a 2nd time in 5 days. Carlos listened to me complain and researched the whole situation and helped make it right. He worked with me until we came up with a solution, which ultimately put me in a new car, even though he didn't have to. His ultimate goal was to see me happy with both my decision in vehicle and Toyota of Braintree. Carlos put me with Wallace who walked me through everything that we needed to do to get me in the new car. He put me at ease and promised it would be an easy process, which it was. He called me a couple of times during that day to make sure I knew each step he was taking and to reassure me that everything was going to be ok and the whole time I was with him he did nothing but smile and make me feel better about the whole situation. To make a long story short, I drove off the lot today with my 2017 RAV4 SE - the perfect color - the perfect car. I could not have asked for a better team to work with or a better outcome. Thank you, Steve, Sunny, Carlos and Wallace :-) More

Great experience purchasing my new 2017 camry Easy, no hassle, extremely pleasure working with Jose, Ian and Bob as they mot only help with purchase, trade in they helped me get my car registered Easy, no hassle, extremely pleasure working with Jose, Ian and Bob as they mot only help with purchase, trade in they helped me get my car registered in Tennessee where I have a home. My past experience here in Braintree for both sales and service led me back here again . My decision was right was I was EXTREMELY HAPPY with this whole process . I recommend anyone interested in purchasing a car to check out Braintree Toyota to compare. Jose went way beyong my expectations helping us with this purchase More

Toyota of Braintree always treats you like you are Family. Toyota of Braintree is always there for you. Questions, demos, service and for any issue you might have with your vehicle. They are very patient espec Toyota of Braintree is always there for you. Questions, demos, service and for any issue you might have with your vehicle. They are very patient especially with all the new technology there is today. They are always a phone call away for any assistance you may encounter. We have purchased many Toyotas over the years and we have been more than satisfied with Toyota of Braintree. From start to finish everything went smoothly. Highly recommend George Saef and Joe Foy, They know the cars inside and out. Always a pleasure to come here. Thank you More

Awesome experience purchasing my new 2017 Rav4! From start to finish the whole process was easy, no hassle, and focused on the customer. Ron's attention to detail made the process of trading in my o From start to finish the whole process was easy, no hassle, and focused on the customer. Ron's attention to detail made the process of trading in my old Rav4 and buying my new Rav4 stress free. More