Toyota of Braintree

Great dealership Ron Novin and the entire staff at Toyota Braintree were excellent. We never felt pressured in to a purchase that was not right for us. We were given Ron Novin and the entire staff at Toyota Braintree were excellent. We never felt pressured in to a purchase that was not right for us. We were given enough time and information to make our decision. Will return to Toyota of Braintree for my next (third) Camry! More

Excellent Experiance After my car was totaled and in the need of a vehicle my experience at Toyota of Braintree was extraordinary. A special thanks to Benson Onwaumaebu fo After my car was totaled and in the need of a vehicle my experience at Toyota of Braintree was extraordinary. A special thanks to Benson Onwaumaebu for his help in getting me the best car for me. I have known Benson for many years, he is a professional. More

What a great experience!! I had purchased a new 2004 Toyota Camry from Tufankjian Toyota in Weymouth Massachusetts on the recommendation of a friend. I was pleased with that tr I had purchased a new 2004 Toyota Camry from Tufankjian Toyota in Weymouth Massachusetts on the recommendation of a friend. I was pleased with that transaction. I was in a position to purchase a new vehicle, and thought I would return to the same dealership, which was now in Braintree. Best decision I could have made. From the moment I walked in the door, I felt like I truly mattered to these people. A lovely woman welcomed me and asked how she could help. I told her I was thinking of buying a new vehicle. She said that was great, and she got someone to help me right away. I then met Tony Gribaudo. What a wonderful young man. He has a sincerity about him that made me comfortable right away. He asked how he could help, and I told him what I was looking for. We scanned the computer, and then we went on a walk to look at different vehicles. Wow, but they give you a choice of cars to look on 3 floors!! He was very patient with me, answering all my questions. But the best thing I thought was his trying to find the car that would fit my needs, and the ONE that I would enjoy!! We did find that ONE, and I have to say I loved it at first sight. I tried not to show that emotion, but I think it was obvious. I can truly say that there was never any pressure on me. No push for me to by over my head. Tony was GREAT!!! He showed me all the bells and whistles and we then went on a drive. The vehicle was wonderful, but I truly enjoyed the talk Tony and I had on the ride. We talked families and life experiences, and it was during this ride that I came to the conclusion that this young man was a very good person. We returned to the dealership and we went over numbers. My least favorite thing in the car buying process. Again Tony stepped up and made it a comfortable experience. It was at this point that I met Bob Keough, the Sales Manager.He was terrific. He said whatever they could do for me, they would. I found out he meant it, as he did everything he could. There was no hassle, no back and forth numbers that gets hostile at times. It was very relaxed and I was VERY pleased at the number that I was given. I truly believe that both men tried their best to help me get the vehicle I had chosen. I got the distinct impression that they both enjoyed helping someone get that special vehicle. They are there to make money for themselves and the dealership. That is their job and how they support their families. But I TRULY believe that they are there to make the customer feel like they matter. That what is important to the customer is just as important to them to make the deal happen. I walked away with a new car, and thinking to myself, this is a great group of people who I would send everyone I could to, because they do the things to help people, and that is what is important in the whole scheme of things. Thanks to all!!! More

Excellent Customer Service My husband and I came here on a whim to check out the RAV4s. We lucked out and found Elvis Pires who was so helpful. He was very honest, and answered My husband and I came here on a whim to check out the RAV4s. We lucked out and found Elvis Pires who was so helpful. He was very honest, and answered all the questions we had. After the test drive, I fell in love the the RAV4 SE and Elvis helped make the numbers work for us. The team, including Bob Hadges had made this experience smooth, quick, and stress free for us. We signed all the paperwork, they took care of all the documents, and were able to pick up the car the following day. I would definitely recommend coming here for your next car purchase/lease. The salespeople and team really work for your needs. They have excellent communication, and are also very accommodating. More

Very Satisfied Customer After much research on our desired car, and many bad experiences with other local dealers; we ended up at Toyota of Braintree. Not knowing that we wo After much research on our desired car, and many bad experiences with other local dealers; we ended up at Toyota of Braintree. Not knowing that we would end up buying our dream car. From the moment we got to the door their staff was very timely and attentive, even without a previously schedule appointment and despite how busy they were because it was end of the month and Toyota had a big sale. We opted for a car we didn't even know we wanted, and while pleased with the car after going home and talking to our mechanic about the mileage in the car, i ended up not wanting the car Jordan and his team at Toyota went above and beyond not only to find us a better and improve version of our new car, but most importantly to insure that we were satisfied with our purchase and that we took home a car we loved. They did the impossible. In a timely, efficient and hassle free manner. Super honest dealership. Would recommend this team to anyone!! Trust me and i have seen it all the good, the bad and the ugly in local Toyota dealerships. The service was superb. Their Finance guy was a wizard, don't envy his job but his the best at it; he will get those numbers working for you in the most feasible manner. Thank you Jordan and Toyota of Braintree More

new car purchase I and my husband with our friend who knows Benson O and bought some cars from him came and we have excellent experience thank you Benson and Authur I and my husband with our friend who knows Benson O and bought some cars from him came and we have excellent experience thank you Benson and Authur More

Great experience. Came to the dealership with a specific vehicle in mind and hoping to make a fast purchase. Elvis worked quickly and efficiently to get me exactly the Came to the dealership with a specific vehicle in mind and hoping to make a fast purchase. Elvis worked quickly and efficiently to get me exactly the right vehicle and at the right price point. He was friendly and knowledgeable. Definitely recommend. More

Great Experience! My husband and I have been going to this dealership for years. We always have great service. They really went above and beyond for us on our latest pu My husband and I have been going to this dealership for years. We always have great service. They really went above and beyond for us on our latest purchase. We can't thank Benson and Walace enough for all their hard work and dedication to customer service. They closed the deal quick and we got our new car in just a day. Thank you again! More

Old friends revisited. As a customer for over twenty years , dealing with the Tufankjian family is one of revisiting old friends who are genuinely happy to talk over good me As a customer for over twenty years , dealing with the Tufankjian family is one of revisiting old friends who are genuinely happy to talk over good memories. Greg and his staff are professional and treat people with respect . What more could a customer want? A company with class. More

Best experience hands down! I came in just looking to get an idea of what prices I'd be looking at for a new car. Kris was never pushy about trying to get me out with something n I came in just looking to get an idea of what prices I'd be looking at for a new car. Kris was never pushy about trying to get me out with something new the same day. He was extremely helpful and showed patience with me the entire process. He shared his knowledge based on what I told him I was looking for. It was because of him that I came back the next weekend to purchase my new scion. He was there through the entire process and worked harder than I've ever seen out of a car dealership to ensure that everything went smoothly for me and was thorough and upfront about my entire process. Just to add to the experience, he really is a funny guy and taking a couple tests drives with him were filled with me laughing. I wouldn't recommend any other dealer or sales person to my friends although from my meetings with everyone else there, you really can't go wrong with working with anyone here! They really have a strong team making sure you are comfortable the whole way through. Although Kris was my sales associate, Jordan and Walace were an incredibly huge help throughout the process as well! More