Toyota of Braintree

Excellent experience!!! Since my car was ready to fall apart, It was time to purchase a new one. I wanted to buy a toyota, so I reviewed many dealerships on yelp. The one tha Since my car was ready to fall apart, It was time to purchase a new one. I wanted to buy a toyota, so I reviewed many dealerships on yelp. The one that received the best reviews was the Toyota dealer in Braintree! So My son and I headed there last Sunday to look at some cars. We looked around the lot for a while to see what the Corrollas looked like. I liked the idea that no one actually bothered us at this point. I had e-mailed the manager , Bob Hyman, a few times , so I asked for him when we went into the showroom. . He introduced us to a young salesman named Fred Zeiba. I explained what I was looking for and Fred explained our options in a very courteous , personal and not pushy manner. I decided to lease a car and appreciated Fred's professional demeanor. I had an appointment at 7:30 on Monday evening, but had to wait a half hour or so because of a longer than expected previous appt. So when Fred was done explaining how everything worked, I had to spray him with the windshield washer fluid! Actually that was an accident, but I said it was because he was late. then we both laughed about it!!!!! My sales experience with Fred was definitely a good one and I wouldn't hesitate to recommend this dealership to friends and family. More

Leased a car Castel And I were at Toyota Scion and met with Fred, he was so courteous and gave us an excellent service, he explained everything about the deal and Castel And I were at Toyota Scion and met with Fred, he was so courteous and gave us an excellent service, he explained everything about the deal and after that he showed us all the feature about the car, We will recommend friends to him. We graded him A+++ More

new camry purchase I dealt with the most pleasant staff while purchasing a new car @ Toyota of Braintree, especially my salesman ,Fred Zeiba is a class act, a gentleman I dealt with the most pleasant staff while purchasing a new car @ Toyota of Braintree, especially my salesman ,Fred Zeiba is a class act, a gentleman that was extremely patient and courteous while I put him through the proverbial ringer.I can honestly write I wouldn't like to deal with a person that has my aggressive personality when purchasing a vehicle. I reached out to another dealership while going through this process and was told I had a very aggressive personality, that gentleman was right. Once I reached an agreement on the price 3 or 4 members of the sales staff came over and shook my hand and thanked me for giving them my business. The sales manager Bob Keough gave me the price I wanted for my trade which sealed the deal. Then I had another great experience when I had to finalize all the documents and deal with the finance department ,that gentleman was Bob Hadges. Bob was very thorough while making sure all the docs were correct and explained everything without rushing me through the completion of the sale.I know part of their job is to sell extra coverage,car starters and other services but I knew just what I wanted ( door guards) and found he just wanted to make sure I knew the other options and was very professional in doing so. The day I came to pick up my new car the owner and 2 sons were on the floor and they did the same as the sales staff, they came over and shook my hand and thanked me for my business. This is the 2nd new car purchase I made through Tufankjian ,I also assisted my daughter in purchasing a new car 3 years ago and went as far to send the sales woman a thank you card that they proudly displayed until last year. I will hand deliver the thank you card this time, a great experience , how many people can write that? I'm willing to bet quite a few if they dealt with this dealership. I'm 2 for 2 in dealing with this classy dealership. Respectfully Bobby Mahoney More

Tufankjian is awesome!! My name is Kade Edwards and I'll start off by saying I've bought lots of cars from lots of dealerships but they all fall flat in one way or the other. My name is Kade Edwards and I'll start off by saying I've bought lots of cars from lots of dealerships but they all fall flat in one way or the other. Sweet talk at the beginning of a deal bitter at the end, low ball on your trade, big money on your trade but nothing off the new car, after purchase can never get a hold of your salesman, lousy service etc. but if you want a pleasant experience from the time you walk in the door whether you buy or not then come to Tufankjian Toyota of Braintree, and definetly talk to Andy Chau and Mr. McElroy funny friendly knowledgeable and I dare say honest.I've always said a car dealership is like a casino they always win but at Tufankjian you'll be the winner!! I can't say enough about my overall experience but I'll sum it up with one word, Awesome. !! More

Great experience-I love my new Rav4! We were looking at several cars at different dealerships. Toyota of Braintree was where we experienced the most professional,friendly, knowledgable pe We were looking at several cars at different dealerships. Toyota of Braintree was where we experienced the most professional,friendly, knowledgable people. Paul Sines was extremely helpful, caring, and responsive to our requests of what we were looking for in a new car. Mark, a Arthur , and Eric were some of the other people we dealt with. They were all friendly and professional. I wouldn't hesitate to recommend this dealership to friends and family! More

Best Customer Service! I would recommend this dealership to anyone! They bent over backwards to get us in a vehicle and to stay within our tiny budget!! I would recommend this dealership to anyone! They bent over backwards to get us in a vehicle and to stay within our tiny budget!! More

Professionalism I have had to much information not told to me and have had to have the car serviced on two occasions already and I have only had the car for a few mon I have had to much information not told to me and have had to have the car serviced on two occasions already and I have only had the car for a few months now. I recommend other people choosing a different dealership so they are not all of a sudden thrown off by hidden fees not told to them to begin with. Thank you! More

Very easy, pleasant sale I did a transaction with Angel this weekend. I planned to lease for the first time and I came to the dealership with my whole family (which was a lot I did a transaction with Angel this weekend. I planned to lease for the first time and I came to the dealership with my whole family (which was a lot to handle on it's own.) Angel was so extremely patient and kind with us and talked each member of my family though every question we had about the sale (lots of questions) and even answered a call from my dad on his personal time. I was blown away by that and it shows how much he truly cared about us and the quality of the sale. He never pushed or pressured me into anything and really respected my decisions and my needs. He made the sale very enjoyable and I would love to buy from Angel and Tufankjian again. I have to also mention Ian Merrill- throughout my family's pestering (I can only imagine how hard that was), he was extremely kind and patient and I have to give him a lot of credit for that. I couldn't have done what he did. They were both truly professional and I'm so happy with the quality of the service I got at Tufankjian in Braintree. More

They do it right! It's really simple. Take care of the customer, and they will come back. We just bought our second Sienna from Tufankjian. This dealership gets it. We It's really simple. Take care of the customer, and they will come back. We just bought our second Sienna from Tufankjian. This dealership gets it. We received a great deal, great treatment, and most importantly a reliable car. I will not by a car from anywhere else. I especially want to call out Tony Gribaudo for being amazing to work with. More

Sales Andy is friendly, and he provides very good service. He is very Knowledgeble and professional. He can speak Chinese,that is helpful .I will recomm Andy is friendly, and he provides very good service. He is very Knowledgeble and professional. He can speak Chinese,that is helpful .I will recommend him to my friends. More