Toyota of Braintree

great service - great dealership Sunny was such a great guy - very knowledgeable and professional. We told him what we wanted and he found the exact car for us. It was a pleasure de Sunny was such a great guy - very knowledgeable and professional. We told him what we wanted and he found the exact car for us. It was a pleasure dealing with him. Arthur was so helpful with financing and options selection-another great guy. Kenny was very professional meeting us at the door. We told him we wanted an experienced salesman and he recommended Sunny - what a great choice. Greg should be so proud that he has these men representing his dealership. A great car shopping experience. Thank you! More

Great service Andy made sure that any problem like scratches were fixed before handing over the car. He explained the car features very well and was always speaking Andy made sure that any problem like scratches were fixed before handing over the car. He explained the car features very well and was always speaking in a friendly manner. More

I can't say enough good things about the service I got here. Even though it is highly unlikely that I would buy another Toyota Tundra, the service I have received at Toyota of Braintree is second to none.Toyota Even though it is highly unlikely that I would buy another Toyota Tundra, the service I have received at Toyota of Braintree is second to none.Toyota of Braintree is one of the best dealers I have done business with since I have owned my Tundra. Allow me to explain. The check engine light had come on and my right side brake needed to be replaced. I tried replacing the brake light myself only to find that all four brake bolts were rusted to the point where I could not replace the light. Also I was told it was going to be a fee to have the check engine light diagnosed. So with that feeling of dread I headed to Toyota of Braintree on Friday, March 28th 2014 to get this all fixed. I pulled up early Friday morning and was immediately met by a porter who took my information and walked me into meet the service advisor. This happens every time I come for service. I like this because I have to catch the train from Braintree, and I can't afford to be kept waiting. It is a nice feeling to know my time is valuable. I was met by Amanda F, and asked why I was there today. Usually its just an oil change, but today, I need an oil change, brake light replacement and check engine light serviced. I explained that I tried to replace the brake light myself and couldn't believe that the bolts rusted on a truck like this when my brother's GM and Fords brake light bolts haven't rusted like mine. She told me she would look at it and get back to me. I walked to the Braintree station and went to work. At 11 AM I got a call from Amanda saying the brake light was fixed, the oil change would be completed by the afternoon. The check engine light was due to air pumps that needed to be replaced. The pumps were going to be replaced for free because of the extended warranty when I purchased the vehicle. There would be no charge for the diagnostic, labor or parts. Nice. Amanda asked me to bring the truck in the following Monday and the pumps would be installed then. I walked to the dealer to get my truck and saw it outside. I decided to see how the bolts were removed since I didn't have the tools. Imagine my surprise to see all four brake light cowling bolts replaced with rust proof bolts. I was pretty stoked, I could see that when the brake lights needed replacing in the future it wouldn't be a problem to do it myself. A simple thing to be sure, but I know alot of places that would have just replaced the two bolts. I took my truck back Monday and again, I got the same treatment when I dropped off and picked up my truck. I got the same professional courtesy and treatment from all the Toyota of Braintree staff, and Amanda took the time to explain what was done to my truck. It may not seem like a big deal to most people, but in an age where you don't have to look someone in the eye to get service it is nice to see that an organization puts effort into fostering a culture of exceeding customer expectations. Keep up the good work Toyota of Braintree, and thanks Amanda for taking good care of me and my truck. More

Professional, Personable, Enjoyable Just bought a brand new Toyota Corolla this morning and was absolutely blown away by the knowledge and professionalism Sunny encompassed. The process Just bought a brand new Toyota Corolla this morning and was absolutely blown away by the knowledge and professionalism Sunny encompassed. The process of buying a new car can sometimes be daunting with paperwork, time, and finances. Sunny made this process as enjoyable as possible. I will absolutely be back to Toyota of Braintree for all of my service needs - and down the road when it is time to purchase another new vehicle. Thanks, Sunny, for all of your insight! More

Buying Experience Erwin Amboy was my salesman and was very helpful to me. We did a test drive in the vehicles I was interested in and he explained everything on each. Erwin Amboy was my salesman and was very helpful to me. We did a test drive in the vehicles I was interested in and he explained everything on each. He was so nice - patient and informative. On the business end, Walace Langame was friendly and helpful also. More

My new 2014 Toyota Corolla The team at Toyota of Braintree was very friendly and knowledgeable. They helped my purchase work for my budget and I will be forever grateful for it. The team at Toyota of Braintree was very friendly and knowledgeable. They helped my purchase work for my budget and I will be forever grateful for it. I was very pleased with my experience and would like to send a huge thank you to everyone that was involved. Also another plus, was my gas tank was full, that was awesome! More

Great new car experience Had an amazing experience purchasing my first brand new car. Everyone was super nice and helpful and I feel like I got a fair price. Had an amazing experience purchasing my first brand new car. Everyone was super nice and helpful and I feel like I got a fair price. More

Excellent Experience This dealership was recommended to me by a friend. Although it was an hour long drive for me, it was worth the trip. This was my first time buying a n This dealership was recommended to me by a friend. Although it was an hour long drive for me, it was worth the trip. This was my first time buying a new car, and everyone made me feel comfortable with the whole process. Brian McGrath was an excellent salesperson, he treated me with respect and courtesy. I would recommend Brian and this dealership to other customers! More

Easiest car purchase I've ever made I tend to be very suspicious of car dealers, but this was by far the best experience I've ever had. I felt as though the price was fair(though not exc I tend to be very suspicious of car dealers, but this was by far the best experience I've ever had. I felt as though the price was fair(though not exceptional). But the important part is that I didn't feel as though I was being "stolen" from. More

Excellent service! Sunny and Arthur worked hard to get me the car I wanted. They were incredibly fast processing my paperwork. I drove my car home in three days. Arthur Sunny and Arthur worked hard to get me the car I wanted. They were incredibly fast processing my paperwork. I drove my car home in three days. Arthur stayed late one evening so I could sign all the paperwork. Not many dealerships have people like him. Sunny was great. He told me things would turn out great, and they did! More