Toyota of Braintree

The customer service was amazing. I've never had a better experience at any other dealership in my entire life. They made buying a car as easy as 1,2,3. The entire process was about making it as eas better experience at any other dealership in my entire life. They made buying a car as easy as 1,2,3. The entire process was about making it as easy for me on my end as possible, and made it as stress-free as humanly possible. They couldnt be more accomodating. Brian was very helpful and extremely knowledgable about my vehicle. Walace is a smart, well versed financial expert, and made the transaction so smooth. Mark couldnt be a nicer person, overseeing the entire purchase from begining to end, and even called me to make sure that I made it home safely, and if I was happy with my new vehicle. I would highly recommend this dealership to all my friends and family. Thank you. More

Went to several dealers to shop for a Toyota. Benson showed me several cars and worked with me to give me the best deal on my trade and new purchase. The dealer had a great inventory and Bob and Benson showed me several cars and worked with me to give me the best deal on my trade and new purchase. The dealer had a great inventory and Bob and Benson did not put the "pressure" on like some others, but got me what I wnated. More

I wanted to add some additional thoughts: I was very I wanted to add some additional thoughts: I was very please with salesmanship of Leo; before and after the sale. He made sure that I was comfortable I wanted to add some additional thoughts: I was very please with salesmanship of Leo; before and after the sale. He made sure that I was comfortable with my new to me Prius before Ileft for home. The Dealership employees were most attentive to make sure that I was being helped. I was delighted that most of the paperwork was done quickly. My thoughts on "making an appointment for my first service appointment" was done right away, and the follow-up email is a nice touch. Also, I failed to mention how easy it was to reach the Dealership and the car service department was carefully designed so you will never be in the snow or rain bropping of your car for service. :) I am in hopes that I will be very happy owning my Prius. Sandy K :) PS at the time I wasn't aware of the Dealer Rater next time.... More

Needed to (reluctantly) replace my '99 4Runner, and was very pleased with the service I received from Brian McGrath as we discussed the differences between the Highlander and 4Runner. Test drove both model very pleased with the service I received from Brian McGrath as we discussed the differences between the Highlander and 4Runner. Test drove both models (used) and made the decision to go with the smoother riding Highlander. The whole negotiation process went very smoothly, and the dealership was wonderfully accomodating when I needed to pull a duplicate title for my trade. Brian was attentive, knowledgeable, and had a great sense of humor. He made this transition for me (I had been driving my 4Runner for 11 years) much easier. My interaction with the Finance guys was also pleasant. John explained all my options, and Walace handled my follow-up with the title. I left the dealership feeling that I had been treated with respect. Overall, an easy and comfortable experience. I would recommend the dealership to my friends. More

My experience with Manuel Javier at Toyota Scion of Braintree was GREAT! I couldn't have ask for a sales associate! He was very thorough, knowledgeable, and patient! Braintree was GREAT! I couldn't have ask for a sales associate! He was very thorough, knowledgeable, and patient! More

Kaitlyn was very pleasant and accomodating to my needs in purchasing a new car and made the overall experience enjoyable which has not always been the case. purchasing a new car and made the overall experience enjoyable which has not always been the case. More

Id like to start by saying that i love my toyotas. If it werent for braintree toyota and their wonderful finance department Id be driving something else. When I first came to braintree toyota i was a little werent for braintree toyota and their wonderful finance department Id be driving something else. When I first came to braintree toyota i was a little nervous and very unsure about what exactly I wanted. I pretty much started in the finance department to see if I was able to even finance. I had the pleasure of dealing with Walace Langame. Mr. Langame was very helpful to me. He made my experience at braintree toyota alot more enjoyable. I was no longer nervous. He took the time and found out exactly the kind of vehicle that was right for me. I dont even think thats part of his job but he did it anyways. Walace was very kind and professional during the entire process. Since I started dealing with toyata of braintree 8 months ago, Ive purchased two vehicles. 2009 corolla and a 2013 tacoma. I love both my vehicles and will definitley be returning in the future. I will also refer anyone I know looking for a vehicle to braintree toyota. More

great experience, ed walsh extremely helpful and friendly to deal with via email and phone, also met us at dealership and introduced us to sunny. sunny very kind and friendly and overall pleasant to deal to deal with via email and phone, also met us at dealership and introduced us to sunny. sunny very kind and friendly and overall pleasant to deal with. would use sunny again for future purchase. arthur did great job explaining and reviewing finance paperwork and got us great rate. More

Ryan was not only knowledgeable and welcoming. He was not pushy and took the time to carefully answer my questions. His follow-up prior to completing the purchase process was polite and very well come pushy and took the time to carefully answer my questions. His follow-up prior to completing the purchase process was polite and very well come More

Mr. Batista's customer service was more than exceptional. He was able to help my mom and I find the best deal on a new car. He explained everything in detail and answered any questions that we had. My mother He was able to help my mom and I find the best deal on a new car. He explained everything in detail and answered any questions that we had. My mother's English is very limited, so having Mr. Batista as our Spanish speaking dealer was great. Definately an A+++ for us! More