Toyota of Braintree

Buying a car, is at best, an anxious experience for those of us with limited income. Fortunately for me, Tufankjian Toyota Scion of Braintree, was the first car dealer I visited in my quest to buy a car and of us with limited income. Fortunately for me, Tufankjian Toyota Scion of Braintree, was the first car dealer I visited in my quest to buy a car and undergo the intimidating experience. I had done my homework before setting foot on their auto Floor. I read volumes of Consumer Report information on the "Best Car to By Advice"; I comparatively shopped and reviewed the prices of other dealer's prices for the Toyota model and year I was seeking. In short, I was prepared not to be taken in buy high powered sales people. Thankfully, my anxiety about buying a car were completely set aside after meeting Rick Heenan, te person I first called for an appointment. Rick Turned me over to Leo Batista, who walked me throughout the car purchase "ordeal". Meanwhile, Rick ready as a background contact man to address any issues I had failed to mention to Leo. The two of them acted as partners, determined to assure that I had a rewarding experience. Bill Detallis patiently explained the option benefits I might consider, and the possible savings these benefits have in reducing my auto insurance. Wallace Langame went beyoind the call of duty, and arranged a financing rate I had not imagined possible! The final verdict is simple. This Dealership is is a five star Dealership, beyond and reasonable doubt. More

Amazing customer service! wouldnt go anywhere else!I left in a brand new car and felt that I made the right choice. Everyone was eager to help and answered all my questions . in a brand new car and felt that I made the right choice. Everyone was eager to help and answered all my questions . More

I accompanied my grand-daughter to this dealership in July 2012 to purchase a vehicle for her. Having bought (2) vehicles from this dealership already, I told her I was confident that this was the best p July 2012 to purchase a vehicle for her. Having bought (2) vehicles from this dealership already, I told her I was confident that this was the best place to go. Shane Murphy was polite, friendly and above all extremely helpful. Shane, with advice from Kevin Chicoine, not only made sure my grand-daughter managed to secure a vehicle suited to her budget, but when I left with her that day, I also left with a lease on a 2012 RAV4. I would be remiss if I did not mention Walace Langame. Wallace not only handled the finance paper work for both vehicles (which lasted past 6PM that evening), but had to do his work with the noisy (3) boys we had in tow that day. My grandaughter mentioned the fact that her car insurance would be taking a huge increase. Wallace went out of his way and told her to check another insurance company for insurance quotes. She ended up saving $100 per month. I can't say enough about Toyota of Braintree and would not hesitate to recommend your dealership to anyone. Many thanks again to Kevin, Shane and Wallace! Dolores Bell More

We walked into the dealership not really looking to buy but just browsing the inventory to see if anything struck our fancy. Eduardo totally sold us on the toyota highlander. I really love my new car and but just browsing the inventory to see if anything struck our fancy. Eduardo totally sold us on the toyota highlander. I really love my new car and its everything I needed and wanted in a vehicle. The customer service there was phenominal. Eduardo cared about what I wanted and was open to telling us all the options I had. I would most definately recommend this dealership to anyone! The vehicles and the customer service is amazing! More

What a pleasant car-buying experience (I never thought I would ever say that). We knew what we wanted to buy. We knew how much we wanted for our trade-in. We knew how much were willing to pay. With just would ever say that). We knew what we wanted to buy. We knew how much we wanted for our trade-in. We knew how much were willing to pay. With just a few minutes of painless negotiation we got what we want. There was no pushiness. No attempt to saddle us with things we didn't need. No hassles. Quick and easy. Kudos to Kenny and the whole sales team. P.S. we really love the car (Prius V) as well. More

I found the sales person to be very personable and understanding. He let me look and offered to have me test drive the car a couple of times before I could make a decision. The financial guy "John cus understanding. He let me look and offered to have me test drive the car a couple of times before I could make a decision. The financial guy "John cusek" was great. He tried a couple of times to get us the lowest interest we could get even thou our credit was less than perfect. Great place to do business. More

Benson did a great job helping us with our purchase. I found it refreshing that the dealer was not pushy with options, etc. The whole transaction was handled efficiently and I really appreciated that. found it refreshing that the dealer was not pushy with options, etc. The whole transaction was handled efficiently and I really appreciated that. More

I have to tell you, my past experiences havent been pleasant at other dealerships when shopping for a car. This was different though. From the begining walking in the receptionist was welcoming and p pleasant at other dealerships when shopping for a car. This was different though. From the begining walking in the receptionist was welcoming and promptly set me up with Kenny Tempro. Kenny was phenomenal, he really is a master of his craft. He walked me through all my options without putting pressure on me to buy. Kenny knows the cars and trucks inside out. After going through the sales process, I ended up getting the Tocoma. Once I got the truck, Kenny spent the time to make sure I was comfortable and knew the truck inside out. I would absolutely reccomend to anyone I know if they are in the market for a new vehicle, to go down to Toyota Braintree, and see Mr. Tempro. Thanks Kenny. Jim More

From the moment we walked into the dealership we knew we had come to the right place. Eduardo Vivas was knowledgable and patient as we spent a decent amount of time running through what we were looking for had come to the right place. Eduardo Vivas was knowledgable and patient as we spent a decent amount of time running through what we were looking for in a new vehicle. After a pressure free, civilized negotiation with no games or gimmicks, we arrived at an agreement that was fair and equitable for both us and the dealership and we purchased our brand new 2012 Toyota Camry XLE in Attitude Black with Ivory Leather Interior. Eduardo was wonderful to work with and very good to my 2 year old who was very patient with his Mom and Dad as we did our due diligence. Next, I met with Bill Detellis to discuss accessories and options and appreciated his friendly approach and genuine presentation of the options available. I even set up my first of 5 complimentary Toyota Cares maintenance appointments! Once that was set, we met with John Celesk to review the financial end of things and if you ever have the pleasure of meeting John, you will enjoy his warm personality and pressure free conversational approach to discussing your options for extended warranites and the various vehicle registration documents that they handle for you. John is a great guy who added to our favorable view of this dealership! Finally, we took delivery of our new vehicle the next evening and it was immaculately detailed, registered, inspected and ready to drive away. Eduardo spent some time reviewing the various bells and whistles and was very patient with answering our many questions. From start to finish we actually really enjoyed our experience at Tufankjian Toyota/Scion of Braintree and as a result look forward to a long and positive working relationship for many years to come. Thank you, Eduardo, John and Bill for making this such a good experience. We had had a bad experience at Rte. 44 Toyota and the experience in Braintree far exceeded my exepectations for the car buying process. Keep up the good work! If you are looking for a Toyota or Scion look no further that Tufankjian Toyota/Scion of Braintree and make sure you stop by Eduardo's desk. More

Best customer service that I ever ever had in my entire life, I can not say anything negative of my recent experince with them, especially Wallace Langame, he worked so hard trying to find a good deal for life, I can not say anything negative of my recent experince with them, especially Wallace Langame, he worked so hard trying to find a good deal for me, that honestly, I was feeling bad at somepoint. I finally got my Toyota Camry 2012 today, August 9, 2012. Very very satisfied, thanks to Carlos Ortega and Eduardo Vivas, for all your help. What a great customer service and friendly staff. More