Toyota of Braintree

I've experienced two purchases with Bob Wilfand, the first being a purchase for the agency I work for and at the time, Bob was helpful and spent a long time ensuring that my agency received the best car first being a purchase for the agency I work for and at the time, Bob was helpful and spent a long time ensuring that my agency received the best car and best deal possible, that I held onto his card as I knew that within a year or so I would be on the market for a new car. A year later, and after scouring the internet for a good deal, I noticed a posting for a well priced per-certified Toyota Yaris at this location and immediately contacted Bob. Bob was prompt in responding to my requests and made an appointment with us at our earliest convenience. Bob again gave us great service and was forthcoming about all information regarding our new purchase and our trade-in vehicle. We could not be happier with the service we received here, including service from Jessica Reed in financing. When we requested info about lower interest rate options, she helped us save money by going through each loan option and made a solution that fit within our budget. The next time we need a car, we will be back. Thanks again! More

We have both leased a car and purchased a car through Bob Wilfand. He was a pleasure to work with, gave us a thorough explanation of both cars' features, and was always available for follow-up questions. H Wilfand. He was a pleasure to work with, gave us a thorough explanation of both cars' features, and was always available for follow-up questions. He made the process enjoyable! More

Sam Li, in sales, was GREAT! One of the best and most reliable and most convincing man ever. Would highly recommend to see him, best deal on my brand new car and, true story, made nothing off my car purc reliable and most convincing man ever. Would highly recommend to see him, best deal on my brand new car and, true story, made nothing off my car purchase. SUCH A STEAL for me. Sam knows how to do his job and does it very well. He is great! Will be going back for our second car next year, definitely. More

These guys in service are great! They are truly hard workers and know how to fix/maintenance cars. With all the problems I've had before with an older car, after the recommendations these guys have give workers and know how to fix/maintenance cars. With all the problems I've had before with an older car, after the recommendations these guys have given, I have had zero issues with it. They're pretty much my medicine to cure headaches! Such wonderful guys who love their jobs and know what to do! its such a great feeling being able to drive away knowing the service techs just elongated the life of my car!!! Can I bring one of them home on standby 24/7?! More

A few weeks ago I was absolutely blown away with Bob's sales demeanor and process. It was the best car buying experience I've ever had. He's also the first sales person I've worked with at a dealershi sales demeanor and process. It was the best car buying experience I've ever had. He's also the first sales person I've worked with at a dealership that is actually knowledgable about the cars and their option and trim levels. I've gone into other dealerships where they have handed me off to so called "product specialists" who know absolutely nothing. So I thank them for the experience. I thank thank them for their hard work, their knowledge, their integrity, and for giving sales guys something to brag about -- doing business the right way. I'm looking forward to sending them referral business as long as they're still selling cars. This was the least pushy car buying experience I've ever had. Honest, straightforward and easy. I wish I could buy a new car every month, just so I had an excuse to go back. More

I purchased my first car from them in 2001; over the ten years, I have been satisfied with the level of service I have received from their maintenance department that they were my first choice when shopping years, I have been satisfied with the level of service I have received from their maintenance department that they were my first choice when shopping for a new vehicle. The level of service throughout the process was exceptional. They kept my business for ten years and will keep it for another ten. More

The experience we had with Toyota of Braintree surpassed our greatest expectations. The last time we bought a car (from another dealer!), we were very unhappy with the service and felt that any negative co our greatest expectations. The last time we bought a car (from another dealer!), we were very unhappy with the service and felt that any negative comments you ever hear about "used car salesmen" were accurate in the extreme in that case. This time, even with the good things we had heard about Toyota of Braintree, we still went in expecting the "used car salesman" mentality, maybe just a little better than before. What a difference we found! We were originally attracted to this dealer by the integrity and friendliness of Eric Francke, whom we have known for quite a while, years before we ever considered buying another car. He walked us through each step of our experience there, making sure everything went smoothly. And it did! Our salesman, Ryan Tierney, was friendly and personable, and extremely helpful. He answered all our questions, and made us feel comfortable and important! We feel that not only is he a great salesman, but now he is a friend as well. He and Eric went out of their way to help us find a car which is even better than what we expected to find, and the price was much lower than we expected to have to pay. The gentlemen that worked with us to get our financing, Walace Langame and Arthur Martel, were also very friendly and helpful, willing to work with us to get a loan with a lower interest rate than we were able to obtain from any bank. Walace got our loan started, and Arthur finished up, willing to explain every detail and answer clearly all our questions before asking us to sign anything. The next time we buy a car, we will definitely go to Toyota of Braintree. We would (and will, and actually have already) recommend them to anyone. Go there before you go anywhere else! P.S. And we LOVE our car! More

I received excellent customer service and care from I received excellent customer service and care from Benson O. , a sales specialist with Toyota of braintree. He was tremendously kind and knowledgab I received excellent customer service and care from Benson O. , a sales specialist with Toyota of braintree. He was tremendously kind and knowledgable. I was impressed by his empathy--I was looking for a car for my family and he went above and beyond to see what he could do.I was very impressed by his and by his company. he is a true asset. Thank you so Very much Benson You are a real man of God. I won't just send my friends to you, I will bring them to you... More

I recently bought my very first Toyota. I ended up at Toyota of Braintree after a very bad experience at another local dealer. I was treated with courtesy and respect throughout the whole process. It w Toyota of Braintree after a very bad experience at another local dealer. I was treated with courtesy and respect throughout the whole process. It was actually fun! My salesman Sam was awesome. He went out of his way to make the experience go smoothly. He even came by my house for some paperwork when I was stuck there with 3 sick kids. He also went above and beyond to secure my breast cancer lic plate which was extremely important to me. At a previous dealership, I was treated like a 2nd class citizen because my credit was not stellar - at Toyota in Braintree that was not the case and they worked with me to make sure I was put in the vehicle of my dreams with all the bells and whistles at a price that I was comfortable with. Even the time I spent in the finance office was pleasant - no pressure. I like to deal with up-front and honest people and that is exactly what I found at Toyota in Braintree. I am very happy! I More

Stacey was just so great to work with, I walked in told him what I wanted & how much I wanted to pay for my new Corolla. He said OK...your the BOSS and I got what I wanted with no pressure or aggravation. him what I wanted & how much I wanted to pay for my new Corolla. He said OK...your the BOSS and I got what I wanted with no pressure or aggravation. Thank you Stacey ! ! ! More