Toyota of Braintree

I went there because they were the only place in the area that had the vehicle I was looking for.They went above and beyond to help me out I had many things I needed to do to register the car and Rick brough that had the vehicle I was looking for.They went above and beyond to help me out I had many things I needed to do to register the car and Rick brought the car to me 40 minutes away and spent 5 hours with me to do all the things I needed to do. Going alot of different places and a lot of waiting around,so needless to say we had lots of time to talk by the end of the day it was like I had a new friend. More

We had a FANTASTIC experience at toyota in braintree, We had a FANTASTIC experience at toyota in braintree, Eduardo went above and beyond,we bought a USED nissan rogue, but we had a problem with this car We had a FANTASTIC experience at toyota in braintree, Eduardo went above and beyond,we bought a USED nissan rogue, but we had a problem with this car, so we went back and exchanged for a NEW venza, he was extremly helpful in selecting our new Venza explaining every feature of the car. When we got there we were kind angry about the situation,but he was the most patient and understanding car salesman I've dealt with.I was very empressed with the service level i received from Mrs Vivas, there was never any pressure tactics to buy anything we didn’t want or any changes made to anything we discussed. Thanks Eduardo e Wallace for all their help with purchasing our new Venza More

The dealership staff was extremely helpful in assisting us in purchasing a first vehicle for our daughter. I would highly recommend them to anyone looking for a new or used car. us in purchasing a first vehicle for our daughter. I would highly recommend them to anyone looking for a new or used car. More

The entire experience was so pleasant, thanks to Kenny. I would recommend Toyota of Braintree to all my relatives and friends. I am very satisfied with the price and service offered. would recommend Toyota of Braintree to all my relatives and friends. I am very satisfied with the price and service offered. More

Best car dealer experience yet. They were not pushy to sell me items I didn't want, and fought to get me the product and price I was looking for. Everyone was friendly, and made you feel comfortable and sell me items I didn't want, and fought to get me the product and price I was looking for. Everyone was friendly, and made you feel comfortable and relaxed during the whole process. I highly recommend Toyota of Braintree to anyone, and definitely plan on going back there myself for future car needs. More

Manuel Javier was very knowledgeable and explained every detail of my new Camry. He took time to go over every aspect of buying this new vehicle - extremely thorough. When I needed to drop off rental v detail of my new Camry. He took time to go over every aspect of buying this new vehicle - extremely thorough. When I needed to drop off rental vehicle in order to pickup my new car but had no way of getting from the Quincy Marriott to Toyota of Braintree, he volunteered to pick me up. Service was above and beyond! Thank you, Manuel! More

My overall experience was as pleasant as one can expect for buying a new car with the exception that there was a long wait time between the steps that they lead you through in purchasing a car. The wait w for buying a new car with the exception that there was a long wait time between the steps that they lead you through in purchasing a car. The wait was annoying since we had just given them our right arm so to speak in purchasing a new car. Our salesperson, Sunny, was extremely knowledgeable, helpful and friendly and worked very hard to make the sale which he deserved! The wait had nothing to do with Sunny, just the process they use at the dealership. More

My wife and I bought a new Toyota RAV4, AWD from Sam Li of Tufangjian Toyota Scion of Braintree on 10/28/2011. Sam was referred to us by a mutual friend for the purchase of the RAV4. Sam was very friendl of Tufangjian Toyota Scion of Braintree on 10/28/2011. Sam was referred to us by a mutual friend for the purchase of the RAV4. Sam was very friendly and professional in showing us the car and both my wife and I felt comfortable in agreeing on the purchase. More

My first encounter with this dealership was with Ed Walsh. After reading my internet request, he promptly called me and answered all my questions instead of doing what many dealerships do — not tell yo Walsh. After reading my internet request, he promptly called me and answered all my questions instead of doing what many dealerships do — not tell you anything unless you go there! I decided during that phone call if everyone at Toyota of Braintree is as upfront as Ed, this is where I wanted to buy a car. I told Ed that my husband and I would be in Braintree the following day. To my surprise he called before I left my home and told me to call when I was close to the dealership so he could have the car ready for me to test drive. Once there I was greeted by Ed and introduced to the wonderful man who I had the pleasure of buying my car from. His name is Manuel Javier. He is a gentle, kind, considerate, caring, pleasing, nonthreatening sales person who NEVER looses his patience no matter how many times you insist you are right, and he has the most wonderful accent! Once all the formalities were over we drove the car and noticed there was no back up camera, which I was told it had! Manny brought it to the attention of Mark Mcelroy, the sales manager, and Mark came over and with out any hassle told me that a camera would be installed at no cost to me! By this time I had made up my mind that this was the dealership I wanted to buy a car from and just hoped they would give me the trade in I expected. They did and now I was on my way to meet Bill DeTellis the accessories manager. It is Bill's job to tell you all the extra things you can buy for your car. I was very upfront with him and told him there was only one thing I wanted and to my surprise he only told us what options were available and he did not try to pressure me into spending more money than I wanted. Now we brought to the finance office. Here we were introduced to Jessica who is very knowledgeable, full of positive energy. Besides getting your financing in order it is her job to inform you of more things you can purchase for your car such as warranties etc. I listened to what she had to offer and then chose only those things I knew would benefit me. Again no hassle from Jessica! I am now driving my Toyota Camry Hybrid and love it and the experience I had at Toyota of Braintree. Thank you all for this wonderful experience. More

I was greeted at the door when I went in to the showroom. The salesperson, Eduardo Vivas, showed me around the building and assisted me in identifying the vehicle I would later purchase. He explained how t The salesperson, Eduardo Vivas, showed me around the building and assisted me in identifying the vehicle I would later purchase. He explained how the dealership worked and introduced me to the gentleman who rated my trade in vehicle. Mr. Vivas presented the appraisal of my vehicle to me and after a few negotiations with Mr. vivas as well as the Manager we agreed on a price. I was not feeling very well so it was decided I would leave a deposit and go home. Mr. Vivas would complete the paperwork and let me know how much I sould still owe and what the next step would be. The following day Mr. vivas called me with the balance that i owed and told me he would have the vehicle ready for me in one hour. I went to the dealership and met with Mr. Vivas, the finance mgr. and the retail mgr. Next Eduardo brought me out to the car and went over in detail every aspect and feature of the the truck. He also explained the 25,000/2 year maintenance program and answered all of my questions. My experience at this dealership was outstanding. Each person I encountered was polite, friendly and did whatever they could to make me comfortable. The owner of the dealership Mr. Tufankjian even made a trip out to say hello and to thank me for the business. More