
Toyota of Braintree
Braintree, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,423 reviews
My wife and I bought a new 4Runner from Bob Wilfand. He was awesome. Helpful, non-pushy and got us the deal we wanted.I have had unpleasant experiences at other dealerships but NOT at Toyota of Braintree. was awesome. Helpful, non-pushy and got us the deal we wanted.I have had unpleasant experiences at other dealerships but NOT at Toyota of Braintree. Toyota of Braintree is where I will be buying the rest of my vechiles. Everyone from BOB and ED to Jess in Finance were all great. It was a gret buying experience. More
I purchased a car Toyota Yaris from this dealer. Their employees were so patient to explain all the detail during the purchase process. They were so nice that they would tell their experience to purchase employees were so patient to explain all the detail during the purchase process. They were so nice that they would tell their experience to purchase a car. After I took the car, they costumer service would call you back to verify to serives, that let me so satisfy their services. More
I can't find a negative thing to say about my experience at Toyota of Braintree. I went their looking for a used Toyota Highlander because the prices quoted on their website were very competitve with other at Toyota of Braintree. I went their looking for a used Toyota Highlander because the prices quoted on their website were very competitve with other Toyota dealerships in Eastern Massachusetts. From the start of my first visit right up to when I picked up my car, each member of the staff I dealt with was knowledgable and friendly. No part of the sales experience was "pushy" and I was able to negotiate what I believe to be a fair price for both the used car I purchased and my trade without much hassle (no long pauses, stonewalling, etc.). I would recommend this dealership to my friends and family, so I feel more than comfortable recommending this dealership to viewers of this website. More
I originally brought my 2001 Sequoia in for service and found the service employees to be friendly, welcoming and competent. But my Sequoia was 10 years old, the repairs and maintenance were starting to a found the service employees to be friendly, welcoming and competent. But my Sequoia was 10 years old, the repairs and maintenance were starting to add up, and I knew it was time to look at another vehicle. I test-drove a 2008 Sequoia Limited and really liked it, but it wasn't quite the right car for me. When I told Tony (my salesperson) that I wanted him to find me another 2008 Sequoia Limited, I wasn't sure if he would understand, but he did. He kept his eyes open, and when another '08 Sequoia came in off a lease, he knew right away that it was what I was looking for. The second '08 Sequoia was perfect for me. I bought it several weeks ago and LOVE it. Everyone I met during the purchasing process was friendly and helpful. Not only am I grateful to Tony, I am especially indebted to Walace for patiently putting together an excellent financial deal. He even saved me money on my car insurance. Both Tony and Walace took a lot of time with me, explained everything, and were delightful to work with. I'm so grateful that they had the patience to keep working with me. I highly recommend this dealer. More
Kenny was friendly, professional and thorough. He walked me through my car return, showed me all the features of the Corolla, took me for a test drive and encouraged me to really test the car. Kenny took m me through my car return, showed me all the features of the Corolla, took me for a test drive and encouraged me to really test the car. Kenny took me to service dept and introduced me to the manager - showed me how to come in for the service (enclosed portico). All this information was provided to me in a friendly and courteous manner. I would recommend this dealership to anyone as everyone I met and talked to were very helpful and nice. More
I am giving the rating that I have due to their consumer orientation and I do not say this lightly. I have been at other dealerships and when I walked through the door the response was very different. The orientation and I do not say this lightly. I have been at other dealerships and when I walked through the door the response was very different. They were friendly, responsive, listened and there was transparency. I will repeat transparency. I did not feel that I was being patronized or that I did not know what I was talking about. I feel like there was mutual respect, that Kenny understood what I needed, is well respected and that he made sure that each step of the way was made easy. The managers were very supportive. I want to emphasive that I went on a Sunday and that did not make a difference to this dealership, I can not emphasize that enough. Many of us work and Sunday may be the only time we have to really put efforts into car shopping. I found at some other dealerships, one in particular that they staffed differently and did not know their audience. I highly recommend Kenney and Toyota of Braintree. More
My experience at Braintree Toyota was very pleasant. Everyone was friendly and helpful. Manuel was great to work with. I didn't feel rushed or pressured. He was very patient in helping me through the wh Everyone was friendly and helpful. Manuel was great to work with. I didn't feel rushed or pressured. He was very patient in helping me through the whole transaction. I'm enjoying my new Corolla. Thanks Manuel! More
This dealership has exceeded all of my expectations. I This dealership has exceeded all of my expectations. I worked with Michael Shanks and was very lucky to have been introduced to him. Mike is a This dealership has exceeded all of my expectations. I worked with Michael Shanks and was very lucky to have been introduced to him. Mike is a genuine, honest and personable guy. His low-pressure, calm, and real personality made it easy to work with him. He answered all of my questions and found the information that I needed. When I needed to think and talk things out, he gave me the time that I needed. Jessica worked very hard to get me the financing that I needed. She went above and beyond what she had to do and I appreciate all of her hard work. Jessica is extremely knowledgeable, very attentive and has a great sense of humor. The service was incredible and I am so grateful to have worked with Mike, Jessica and Mark. I have been telling a lot of people about the dealership. I will be back in 3 years when my lease is up and hopefully Mike will still be there to sell me my next car!!! Thanks again, I am loving my new Corolla! More
I traded in my 2009 Toyota Corolla for a 2011 Corolla and was totally satisfied with the experience. Eduardo Vivas was professional in every way, extremely courteous and knowledgeable. He made my buying expe was totally satisfied with the experience. Eduardo Vivas was professional in every way, extremely courteous and knowledgeable. He made my buying experience both pleasant and fun. From his initial greeting to the follow up after the sale, I found his approach top notch and from the start I felt like I was dealing with a friend, not a salesman...great job Eduardo! More
The dealership beat another local dealer's price and moved quickly to get the car in our hands. They were accommodating on getting our inspection done during a busy day at their service department. Th moved quickly to get the car in our hands. They were accommodating on getting our inspection done during a busy day at their service department. The salesman was excellent. We would work with them again. More