Toyota of Braintree - Service Center

Ashok was very professional and helpful. He greeted me as soon as I walked in. He made sure all my service needs were met and and even thanked me for my military service. soon as I walked in. He made sure all my service needs were met and and even thanked me for my military service. More

Toyota service dept is wonderful. Service reps ate friendly... (thank u Jethro!) not pushy! and our car comes out with no issues! Keep up the great work! Happy Holidays Toyota of Braintree. friendly... (thank u Jethro!) not pushy! and our car comes out with no issues! Keep up the great work! Happy Holidays Toyota of Braintree. More

This is the second time in as many visits that I was told "it will be less than an hour". This is again the second time in which service took over 2 hours. Different service representative, same results. I w "it will be less than an hour". This is again the second time in which service took over 2 hours. Different service representative, same results. I was given a $25 coupon off the service, but their customer's time DOES NOT MATTER to them. I would rather have been told it will take an hour than another lie. Under promise and over deliver. Your customers would appreciate it more. I will not return to the dealership for any service. More

Ashok Vaswani was great and providing me with great service. It wasn’t a long wait and my car was running in good shape. Thanks again service. It wasn’t a long wait and my car was running in good shape. Thanks again More

I went to Braintree Toyota to get a routine oil and filter change along with replacing a lost wheel cover. Ashok Vaswani was my advisor and he suggested getting my tires rotated which I had done as we filter change along with replacing a lost wheel cover. Ashok Vaswani was my advisor and he suggested getting my tires rotated which I had done as well as the multi point inspection. Ashoktold me that I needed to replace my cabin air filter and the air filter which was done. Ashok went out of his way to address my needs, very helpful. More

Not to pleased with my service. I had to wait over an hour and half for an oil change. That was with an appointment. I asked why such a long wait with an appointment and he really couldn't answer me. I hour and half for an oil change. That was with an appointment. I asked why such a long wait with an appointment and he really couldn't answer me. I feel they talk down to you where you do wjat they say because they know more then you. This is where they add more to your bill. Checking out they never showed me by bill prior to paying. They should help you not try to pull the wool over your eyes. I hate going there. I'm going to look for a local mechanic. They are probably cheaper as well. This is not the first time feeling this same way. I don't know who helped me. More

Exceptional I brought my 2013 4-runner in for a regular scheduled service and was pleased to learn that my service advisor had returned back home...home being Toy I brought my 2013 4-runner in for a regular scheduled service and was pleased to learn that my service advisor had returned back home...home being Toyota of Braintree. Kendol has been my advisor for several years and we love the exceptional service that is rendered to us throughout the entire process, from the call to picking up whichever vehicle we have in for service at the time. NEVER, has there been a surprise of cost because he gets in touch with me before proceeding with a job if it was quoted differently than what it was when I dropped the car off. I have all my vehicles serviced at Toyota of Braintree. More

Kendol Huggins service advisor for Braintree Toyota was efficient and impeccable during the service of my Toyota. Look forward to servicing my vehicle in the future...... efficient and impeccable during the service of my Toyota. Look forward to servicing my vehicle in the future...... More

Fast service. Everyone is friendly. Review does not need to be 25 words long. Please fix that. Jethrol was amazing. He listened well and definitely knew how to make customer happy. to be 25 words long. Please fix that. Jethrol was amazing. He listened well and definitely knew how to make customer happy. More

Service person helpful & polite etc With processing request Not sou mich answering questions about what to do w/alerts on da With processing request Not sou mich answering questions about what to do w/alerts on dash overall service is excellent More