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Toyota of Brookfield
Brookfield, WI
2,580 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,580 reviews
September 04, 2018
Pat Duket- GREAT Salesman Mr. Pat Duket has assisted me through the process of leasing two vehicles. He is patient, thorough, extremely knowledgeable and ALWAYS makes the time Mr. Pat Duket has assisted me through the process of leasing two vehicles. He is patient, thorough, extremely knowledgeable and ALWAYS makes the time to answer questions even if I seek him out when I am back at the dealership for routine maintenance. I trust his opinion and recommendations and he is the ONE I want to work with when I need another vehicle in 10 months. More
by DRM
Employees Worked With
Helpful September 04, 2018
The test driving is over. Started with the Toyota, ended buying the Toyota! I test drove a Pilot, Edge, Outback, and Chevy. All were nice, but this XLE had everything and more Started with the Toyota, ended buying the Toyota! I test drove a Pilot, Edge, Outback, and Chevy. All were nice, but this XLE had everything and more than what we needed. Price was right, salesman Don was great! More
by Brookfield
Employees Worked With
Don E. Byington, Ryan Sayers, Bob Guzinski
September 04, 2018
Everyone was friendly and helpful. Dean worked very hard to find a vehicle that was a good match for my needs and wants even if he could have sold me something more expensive. He was at Dean worked very hard to find a vehicle that was a good match for my needs and wants even if he could have sold me something more expensive. He was attentive to our comfort and making our experience a pleasant one. More
by CrazyGrandma
Employees Worked With
Dean Jett
September 02, 2018
very good experience We bought a Camry yesterday from Toyota of Brookfield, the sales George Argires was very helpful to give all detail information. I got the cat we like We bought a Camry yesterday from Toyota of Brookfield, the sales George Argires was very helpful to give all detail information. I got the cat we like. Highly recommended. More
by nnhh1029
Employees Worked With
George Argires
September 01, 2018
Professional, knowledgeable & fair I have bought two Toyota's this year from this dealership and sales reprsentative. If you are looking for a professional but friendly environment to I have bought two Toyota's this year from this dealership and sales reprsentative. If you are looking for a professional but friendly environment to purchase a vehicle, this is the place. I truly appreciated the honesty and integrity of Michael Lawrence, our sales person for both purchases. The dealership has a very customer centric approach... not a high pressure sales approach, but how to best meet the customers needs. I would recommend both this dealership and Michael Lawrence to all of my family and closest friends. More
by Dave and Sally
Employees Worked With
Michael Lawrence
September 01, 2018
Great Experience Jim Clemmer was a great salesperson. He answered all of our questions, returned phone call promptly. The whole car buying experience went extremely sm Jim Clemmer was a great salesperson. He answered all of our questions, returned phone call promptly. The whole car buying experience went extremely smooth. Chris in financing was quick and explained everything completely. More
by GPR627
Employees Worked With
Chris Mohr, Jim Clemmer
September 01, 2018
Best experience at a car dealership I’ve ever had! Michael was very helpful and got me all the information I needed, answered every question I had about the car and made sure I was happy with my purcha Michael was very helpful and got me all the information I needed, answered every question I had about the car and made sure I was happy with my purchase, I would definitely recommend anyone to come here!! More
by Abe
Employees Worked With
Michael Lawrence
August 31, 2018
Very pleasant George was fun to work with. Buying a car can be unpleasant but George made it fun. He made us feel we were the only people in the dealership and he a George was fun to work with. Buying a car can be unpleasant but George made it fun. He made us feel we were the only people in the dealership and he answered all of our questions. Thank you George More
by toyota
Employees Worked With
George Argires
August 31, 2018
Excellent service Friendly and knowledgeable team. Smoothest new car purchase I’ve ever experienced. Sales and finance team were considerate of my time and tailored the Friendly and knowledgeable team. Smoothest new car purchase I’ve ever experienced. Sales and finance team were considerate of my time and tailored the purchase to my needs. More
by Krr74
Employees Worked With
Dean Jett
August 30, 2018
Great car buying experience I purchased a 2018 Highlander for my wife from George Argires. My wife always has anxiety when we do things like this. George was very understanding a I purchased a 2018 Highlander for my wife from George Argires. My wife always has anxiety when we do things like this. George was very understanding and patient. She feels great about her purchase. Many thanks to George. More
by duggar0715
Employees Worked With
George Argires
