Toyota of Brookfield

This was my first experience buying a car over the internet. The car was in Wisconsin, while I live in Maryland, almost 600 miles away. Mary Dixon was the sales associate I worked with. She was very internet. The car was in Wisconsin, while I live in Maryland, almost 600 miles away. Mary Dixon was the sales associate I worked with. She was very pleasant and patient with me after I explained my inexperience. She looked over the car personally and told me of any blemishes and how it operated mechanically. She coordinated everything for me with regard to sending the payment, delivery of the car, and paperwork. She followed up with me afterward to make sure all was okay. Normally car purchases can be quite challenging and a pain, but Mary Dixon made this one of the best, if not the best, buying experience I've every had. More

The friendliness & professionalism shown me was awesome. The young lady did a great job handling my request & treated me with respect. She made me feel welcome & relaxed & gave me the feeling she could be t The young lady did a great job handling my request & treated me with respect. She made me feel welcome & relaxed & gave me the feeling she could be trusted in our transaction. I will be more than happy to recmmend your dealership & her to others. Thank you Mary !!!! More

I just recently purchased an 07 VW Jetta from Jack Safro I just recently purchased an 07 VW Jetta from Jack Safro Toyota. I purchased it from Mary Dixon, who is in charge of internet sales and Cathy, from I just recently purchased an 07 VW Jetta from Jack Safro Toyota. I purchased it from Mary Dixon, who is in charge of internet sales and Cathy, from accounting, finalized the purchase for me. Both women were absolutely amazing; they were friendly, helpful, and supportive. I had a fun car buying experience and would refer Mary Dixon to any used car buyer. Thanks again Mary and Cathy; you were great! More

I requested online price quotes from 3 dealers. Jack Safro's quote was right in line and they had the vehicle I was looking for. My salesman, Ely, followed up his quote promptly with a phone call and m Safro's quote was right in line and they had the vehicle I was looking for. My salesman, Ely, followed up his quote promptly with a phone call and my experience from that point on was excellent. He was professional without the silly antics I've experienced at many "fast track" dealerships. Product knowledge was extensive and the negotiations proceeded without uncomfortable pressure. The new vehicle price was right and I was given fair value for my trade. The new truck was delivered in perfect condition and he made certain I understood all the features and controls. He even took the time to pair the Bluetooth feature with my cell phone. Thanks, Ely. My experience with Ken in the finance office was equally professional and comfortable. I would highly recommend both Ely Faretta and Jack Safro Toyota to anyone looking for a new or used vehicle. More

I was looking for a used Camry XLE and saw that Safro has 3 on the lot from my online search. I sent an email expessing interest in the cars. Mary contacted me via email and we arranged to meet to test dri 3 on the lot from my online search. I sent an email expessing interest in the cars. Mary contacted me via email and we arranged to meet to test drive the cars. I drove two of them. I was disappointed with the stiff ride and road noise of the first car and while I liked the second car fairly well, I knew another dealer had the same car with leather seats. I left Safro to test drive that car. Mary emailed me the next day to say that after speaking with her sales manager, Safro would be able to drop the price on the second car if I could take delivery before Saturday. Since it was now Thursday evening and I was not available at all on the following Friday, I didn't see how I could take delivery before Saturday. I arranged to return to Safro Thursday evening so that my husband and I could both drive the second Camry again. After driving the car, I decided that I would take it as long as the value of my trade in was acceptable. Mary had my trade in valued while we were test driving Safro's used Camry. I was offered a fair price for my trade in so we began the loan process. Cathy in the Finance Department came to see us after receiving our credit app. Our credit score had come back just 11 points under the threshold for the 2.9% financing on certified used cars. She could see from our credit history that we make our payments and we make them on time. She said she was going to personally contact someone at the loan office to see if they couldn't manually adjust our score by 11 points to get us the best financing. Because Cathy needed to speak directly to someone, our paperwork was not able to be completed on Thursday night. Mary contacted me at work on Friday to say that the loan had been approved and that Cathy had been able to get us the 2.9% interest rate. I arranged to return on Saturday morning to take delivery of the car. My husband needed to sign the paperwork as well. We got to Safro just before 9:30 when Cathy was scheduled to start work because my husband and his son were headed up to Appleton to go fishing and needed to leave right after the signing. Cathy got us in and out very quickly. Mary had my plates put on the new car while I was signing paperwork with Cathy so all I needed to do was get in the car at take off. I deeply appreciate Mary's efforts to get me the car I was looking for at a price I was interested in paying and for Cathy's extra efforts to obtain the best financing for us. I think both women did an excellent job and were open and friendly in the process. More

Our sales representative, Pat Duket, makes this our only Toyota dealer to work with. Pat is honest, sincere and always helpful. We are never pressured. Pat gives a sense of comfort whenever we are in search Toyota dealer to work with. Pat is honest, sincere and always helpful. We are never pressured. Pat gives a sense of comfort whenever we are in search of a new vehicle. This is our 5th vehicle purchased from this dealership with the same sales representative. Thank you Pat, Ken More

She's like an old friend - understanding, informative, pleasant and NEVER overbearing. With all the bad publicity about Toyota, she conveyed confidence in the product, and she was very knowledgeble about pleasant and NEVER overbearing. With all the bad publicity about Toyota, she conveyed confidence in the product, and she was very knowledgeble about the Toyota Avalon. You almost want to hug her everytime you meet with her. More

Ely Faretta was my salesman. He did a great job. I feel comfortalbe that I can call him anytime if I have any problems. I would recommend him and the dealership to my friends. I look forward to haveing my comfortalbe that I can call him anytime if I have any problems. I would recommend him and the dealership to my friends. I look forward to haveing my car serviced there. Thanks for the popcorn! Carolyn Geszvain More

I just purchased a 2010 Toyota 4Runner from Jack Safro Toyota (4/15/10). I would have to say it was a very enjoyable experience. The reasons for this are: 1. There were no games played. Pricing was Toyota (4/15/10). I would have to say it was a very enjoyable experience. The reasons for this are: 1. There were no games played. Pricing was presented in a very professional manner with the understanding that it needed to be mutually beneficial. 2. The vehicle was impeccably cleaned before I picked it up. 3. Ely and Greg made sure that I was choosing the right vehicle. With the wide array of options from Toyota it was important to make sure the vehicle matched my needs. 4. Ely and Greg both made sure that I understood all the features, functions, and benefits of the vehicle. 5. All areas of the dealership were extremely clean and clutter free. All in all, I would highly recommend doing business with Jack Safro Toyota. More

This is my second lease with Jack Safro Toyota and the main reason is my salesman Ely Faretta.He's friendly,honest,and has never pressured me to buy.If he's there in 3 years when this lease is up chances main reason is my salesman Ely Faretta.He's friendly,honest,and has never pressured me to buy.If he's there in 3 years when this lease is up chances are I'll do it again.As far as service goes I've always been greeted with a smile and my car has been ready when they said it would.You can't ask for much more than that. More