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Safro Toyota - Service Center

Brookfield, WI

4.9
728 Reviews

728 Reviews of Safro Toyota - Service Center

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May 01, 2025

Great team and helpful when I needed my questions answered! I didn’t have to wait for anyone my entire visit. More

by tnbstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very pleased with professionalism and care taken to when concern was brought up to the service department More

by jrinzel09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coley Kuntz
May 01, 2025

Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar More

by jrinzel09
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coley Kuntz
May 01, 2025

My service advisor, Zach Reed, is the best. He is very knowledgeable about Toyota products and explains flawlessly the problems with the car. He answers all my questions with great detail and p More

by andretzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Had to return car to tighten hose. Affected AWD, cruise control, TRAC, and oil light More

by Ray54son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Worked with Zach Reed for maintenance on my truck. Communication was good and vehicle was serviced and delivered in a timely manner. More

by kdexter250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Excellent Service! They were very helpful and easy to work with. They know their stuff. More

by AKim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

April 15, 2025

Bri at Toyota of Brookfield is amazing to work with. She is kind, helpful, and knows what she is doing. She makes everything super easy. Highly recommend her!! More

by Lanextstep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota of Brookfield responded

Hello, we're happy you found our staff Bri to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2025

I received excellent Customer Service from Coley Kuntz Sr. Advisor. Coley was professional, courteous, and provided excellent feedback during the repair procedd More

by jleuenberger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Apr 10, 2025 -

Toyota of Brookfield responded

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

April 07, 2025

Took car to service center for new tires and a few other things and they did a great job More

by lrakbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 11, 2025 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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