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Safro Toyota - Service Center

Brookfield, WI

4.9
771 Reviews
Call Service Center (262) 236-7992

771 Reviews of Safro Toyota - Service Center

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July 25, 2025

I appreciate. Daniel Erickson service tech at Brookfield Toyota. Very nice, helpful and professional. Thanks Daniel. I'll return for service in the future. More

by nicklang119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Toyota of Brookfield responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

July 24, 2025

As usual, my scheduled service was handled with courtesy, professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. More

by billglowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sberna
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2025

Bri has great customer service. Looking forward to working with her again for all our future service needs. More

by Markkowalski40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2025

Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. More

by boba122356
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Toyota of Brookfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2025

Quick and easy oil change/maintenance check-up by Zach Reed and team at Napleton Toyota, Brookfield More

by Eajuarez2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2025 -

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

I had an issue with my rear window and Bri fixed it. She is great. I like the experience I get there More

by Gprokuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 14, 2025

Great service and advisors to assist me with my vehicle and questions on my new four runner More

by Gprokuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Duket
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rebich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Krochmal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taras Girnyy
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 10, 2025

Thorough explanations, including why some work wasn't needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Sta More

by rozmus.gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Toyota of Brookfield responded

Hi, thank you for your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Basic maintenance and oil change, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. More

by nmtavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

July 10, 2025

Bri was exceptional and she saved me as a customer. She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for ser More

by jemurphy019
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

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