Safro Toyota - Service Center

Excellent friendly professional service. She kept me informed every step of the way. I would be happy to work with her again. She kept me informed every step of the way. I would be happy to work with her again. More

Recently moved to Wisconsin and this dealership is the closest to where I live. Thankful for that as they have been great thus far. I put a lot of miles on my car for work, so I’ve already needed 2 or 3 s closest to where I live. Thankful for that as they have been great thus far. I put a lot of miles on my car for work, so I’ve already needed 2 or 3 service appts but no complaints any of the time. Would like to especially shout out Zach S. from my last appt. I was going in thinking I just needed an oil change and tire rotation but he texted me while my car was on the lift mentioning my brakes were on the verge of replacement. He was honest by letting me know that I was alright for now but may not make it to my next service appt. Also gave me his advice on what he’d do especially in regards to the type of car I have. At the same time, he wasn’t pushy about it. So if I wanted to pass on the extra work this time, he probably wouldn’t have made this big stink. I’ll be honest, that’s prob why I agreed to have it all done at this appt. Felt like it was my choice and wasn’t just being told/sold things I didn’t actually need at this time. Much appreciated Zach S…I’ll see you in 5k miles. More

Excellent service and curteous. I was very pleased and am trying to give them five stars Danial Erickson does a good job with this dealership I was very pleased and am trying to give them five stars Danial Erickson does a good job with this dealership More

We recently took our car in for service at the Napleton Toyota dealer. Zach S. was very helpful, friendly, and professional. Our car was serviced in a good amount of time, and we’re pleased with the result Toyota dealer. Zach S. was very helpful, friendly, and professional. Our car was serviced in a good amount of time, and we’re pleased with the results. More

I have been taking my vehicles to this dealership for over 10 years, Coley was my service advisor, she really cares about the customer! She was very prompt and thorough from the time I drove in to the ve over 10 years, Coley was my service advisor, she really cares about the customer! She was very prompt and thorough from the time I drove in to the very next day to make sure I was happy with the service! Keep up the good work! More

I was very pleased with the service given to my husband's car recently and appreciated the kindness by Josh the service writer to let us wait a while till we were able to pay the bill as it simply wasn't car recently and appreciated the kindness by Josh the service writer to let us wait a while till we were able to pay the bill as it simply wasn't good time. It's a good feeling to be taken care of. More

Spencer has a good attitude and will work to find solutions to solve issues that are not straight forward for a dealership to deal with. He makes the time to email non-Toyota vendors and talk with pe solutions to solve issues that are not straight forward for a dealership to deal with. He makes the time to email non-Toyota vendors and talk with people in other departments to make a solution possible for long-term Toyota customers such as ourselves. Our Highlander is in great shape thanks to Spencer and the Toyota of Brookfield service department. There are two other Toyota dealerships closer to where we live, but the Brookfield people make the difference for us! More

Bri was very friendly and helpful. She kept me informed on the status of my car. Explained what additional things needed to be done. Repairs done quickly She kept me informed on the status of my car. Explained what additional things needed to be done. Repairs done quickly More

Since I first stepped foot into Napleton Toyota I was treated like family! I’m happy to be continuing my business with them and hope to until my son is ready to be on the road as well! Thank you <3 treated like family! I’m happy to be continuing my business with them and hope to until my son is ready to be on the road as well! Thank you <3 More

I had my car in for Service with Napleton Toyota. The agent I worked with was Bill P. Everyone was professional and friendly. They provided transportation to my home and back while the service wa The agent I worked with was Bill P. Everyone was professional and friendly. They provided transportation to my home and back while the service was before. I was completely satisfied. More