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Safro Toyota - Service Center

Brookfield, WI

4.9
733 Reviews

733 Reviews of Safro Toyota - Service Center

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September 01, 2023

I found the service to be very prompt and efficient. My communication with my service writer Daniel Erickson was excellent. He kept me in the loop for everything that was being done to my car. I will re More

by dlgrunt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 31, 2023

The main reason why I still come to do my services here is because of Daniel Erickson. I haven't had the best experience with other people because they weren't resolving the issues I had with my car and wa More

by DonicaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Donica! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

August 30, 2023

Bella M is fantastic! I had an issue with my rim! She got it taken care asap! Keep up the great work! More

by stucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella M
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 30, 2023

Excellent service. Briana told me about abnormal wear on the front control arms. Got it fixed and car is much quieter. More

by jyquint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

August 30, 2023

Tony R in service is very knowledgeable and helpful. He was considerate of my time and got my oil change done quickly. More

by KurtN
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2023

Zach R did a great job with my car. Came in for a routine oil check and was in and out in no time. More

by gk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2023

Dan Rogers got the job done! I couldn’t believe how fast and efficient my visit to the dealership was completed. Great job. More

by Clstms68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 29, 2023

First class in every aspect to include car maintenance, personnel, clean and pleasant place to relax while waiting for completion of service I especially appreciated Layla who went over any expectation to More

by Jwoodrow1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi, thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2023

Tony is a great service advisor. He is honest and gets things done efficiently. Would highly recommend seeing him. More

by Emma Renee
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Toyota of Brookfield responded

Hi Arliss, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 26, 2023

They have terrific personnel and great service! Also reasonable prices and parts availability. Highly recommended for Toyota repairs. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Aug 30, 2023 -

Toyota of Brookfield responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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