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Safro Toyota - Service Center

Brookfield, WI

4.9
733 Reviews

733 Reviews of Safro Toyota - Service Center

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July 22, 2023

Very pleased with Brie's service and the promptness of getting in on time specified and timely fashion in which my car was ready. More

by BernieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota of Brookfield responded

Hi Berniem, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2023

It is always reliable with professional people working there to provide great service. The shuttle service is great as well. More

by Chapman_ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Jul 30, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2023

Prompt service, courteous employees, a car wash & a ride if I need it. Zach Reed even got my jacket for me because I was cold while waiting for my car. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Toyota of Brookfield responded

Hi Carrie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 30, 2023 -

Carrie responded

I’ve only owned 2 Toyotas. The first was a 1992 green SLE Camry & my current black 2006 Solara. I’ve had all needed service & maintenance done @ the 2 dealerships & have been mostly satisfied with the service & staff.

July 20, 2023

The people at Brookfield Toyota were professional and polite. Zach Shuett was great and I would gladly take my business back to Toyota. More

by Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Toyota of Brookfield responded

Hi Reed, we're glad to hear you found Zach to be so informative and helpful. We want all our customers to feel this way when leaving our dealership!

July 19, 2023

I trust this dealers service department much more than another nearby Toyota dealers service. They don’t constantly push xxxxxxxx services to jack up the price. The other dealer constantly pushes expens More

by Waterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Service is always great and the personnel are fantastic. Never mind having to go in. More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

July 13, 2023

I have been going to this establishment for over 20 years and have never been disappointed. Took my 2013 vehicle in for routine maintenance plus having a slight hesitation between 3 and 4 gear necessary work More

by Peekapom52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Jul 17, 2023 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2023

Zach S was a great help in a very difficult situation I highly recommend him More

by moo.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

July 06, 2023

Great service every time I visit for general maintenance. . The no upselling.is greatly appreciated.and will get me to return. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Brookfield responded

Hi Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 04, 2023

Zach Schubert was the best when I went for maintenance service. He listened to my needs and go went out of his way to get everything done and answer all my questions and help me understand all the little More

by Sapphire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Sapphire! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

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