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Safro Toyota - Service Center

Brookfield, WI

4.9
774 Reviews

774 Reviews of Safro Toyota - Service Center

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August 26, 2023

They have terrific personnel and great service! Also reasonable prices and parts availability. Highly recommended for Toyota repairs. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Aug 30, 2023 -

Toyota of Brookfield responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 24, 2023

Bella M is absolutely amazing. Had my avalon serviced, she kept me up to date on the entire process! More

by stucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella M
Aug 28, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2023

Price was as promised and service was quick and courteous. Dan Erickson was personable and answered all my questions. Will be back. More

by tiffanyskress
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 21, 2023

I’m giving this dealership 5 stars and it’s because of service representative Bella. We had a complicated issue with our 2017 Tacoma. This involved getting the correct diagnosis, dealing with an extended More

by Collinsb.wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Mulosmani
Aug 28, 2023 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2023

Great service! Exceptional customer communication and help! Went above and beyond to get the best price. More

by Karen.Birschbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Aug 28, 2023 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2023

Always friendly, prompt, service. I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two. More

by Dale Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Toyota of Brookfield responded

Hi Dale, we understand your time is valuable. Thank you for letting us know how your experience was. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 18, 2023

The service at Toyota of Brookfield is next level. Assistant Service Manager, Daniel Erickson, is always pleasant, professional and takes the time to explain things and keep me in the loop regarding m More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Brookfield responded

Hi Connie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2023

I was very pleased with my service advisor, Bri Braun! She was very kind and attended to all my needs as a customer. I would definitely recommend her to help anyone in need of service with their car. More

by Lampsteve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cal Kittleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 10, 2023

Staff member (Bill P) went out of his way to accommodate me although I was late for the service appointment More

by arjunrao52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota of Brookfield responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2023

Zack S. was the best with fixing my cars air conditioner. Went to a different dealership that did nothing. Zach had my car working in a day. More

by darlynhz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota of Brookfield responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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