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Safro Toyota - Service Center

Brookfield, WI

4.9
731 Reviews

731 Reviews of Safro Toyota - Service Center

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February 23, 2023

Very helpful staff. Excellent waiting facility to allow for “work while you wait.” Timely communication to ensure I’m kept up to date on my vehicle. More

by Dunn.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

February 22, 2023

I brought my Toyota in for service and had the pleasure of having Josh Dale be my serivce person. He was very helpful and kept me informed on everything. I also purchased a service agreement from him. More

by Kibbyefenwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 18, 2023

I purchased my 2021 Venza around February of 2021. I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car More

by wmduvall
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bella Mulosamni
Feb 19, 2023 -

Toyota of Brookfield responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 16, 2023

Everything was done correctly and quickly. Zach Reed explained what was going to be done and how long it would take. More

by Maplv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Zach here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2023

Very good service… things are explained well. Respectful of my limited budget. Bella is the nicest service rep . More

by Pwalker3088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bella is who I primarily work with
Feb 18, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 10, 2023

My service tec was attentive and the dealership had good follow up. Two Thumbs up More

by Pkozik8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2023

Had a great visit at Toyota of Brookfield, thanks to Josh Dale. He took great care of my RAV4 when it was in for service. He is a nice young man. Very polite, keeps you updated during your visit and very pro More

by toolmanharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2023

Bri Braun was the only person to fight for me during a month of increasingly farcical avoidance tactics employed by Ford and the local Ford dealership I purchased a used Toyota Camry from. Ford sold me th More

by BrianF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Pleasant to work with. Very clean, very impressed with staff from scheduling my appointment to service writer (Bill) More

by agschowalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 05, 2023

I was very pleased that the service I came in for was completed. The dealership went a step further & was able to get my vehicle home for me! I especially want to thank Bella for her extraordinary serv More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella (not sure of her last name)
Feb 08, 2023 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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