Toyota of Cedar Park - Service Center
Cedar Park, TX
1,421 Reviews of Toyota of Cedar Park - Service Center
I was continually kept in the loop as the maintenance was completed on my truck. completed on my truck. More
The time required to complete the update was completed in a much shorter time. Dealship provided a video of the inspection showing what was checked. a much shorter time. Dealship provided a video of the inspection showing what was checked. More
Did the work as promised. Due to a miscommunication with the shop Forman, it took 3 and a half hour to just to do an oil change and tire rotation. Zach made sure I got compens Due to a miscommunication with the shop Forman, it took 3 and a half hour to just to do an oil change and tire rotation. Zach made sure I got compensated for the extra wait time, which was appreciated. The mechanics left their dirty, oily finger prints all over my black truck which Zach took care off as well by wiping down the truck. My service guy was good but the shop and their crew need a lot of improvement. More
Fantastic experience! My service advisor, Daniel, did an outstanding job explaining every step of the process and clearly detailing all the work performed. The transparenc My service advisor, Daniel, did an outstanding job explaining every step of the process and clearly detailing all the work performed. The transparency and thoroughness were greatly appreciated. More
Toyota Cedar Park (Abraham) provided excellent customer service, and made my visit very pleasant. I had no issues with my visit. service, and made my visit very pleasant. I had no issues with my visit. More
Great job and efficient and prompt service. These guys are doing great and wonderful things!!! These guys are doing great and wonderful things!!! More
Prompt and very good explanations in a courteous and friendly matter! Great waiting room with free coffee and various food items for purchase is much appreciated as well as reasonable prices for service friendly matter! Great waiting room with free coffee and various food items for purchase is much appreciated as well as reasonable prices for service! More
I called to set up service. Gave a detailed description of the issue. I go drop the car off they have it down as the head light out. It was working when I pulled in. I explain Gave a detailed description of the issue. I go drop the car off they have it down as the head light out. It was working when I pulled in. I explain what is going on again. Now I'm told they need the car 24 hours. Never mentioned it the day before. Now I'm angry, they bring some one else out I explain it again. Again the light bulb the one that working. Also the key fob stops when the light stops working. Now the its the fob battery. Like I beleive both key fobs stop at the same time and then start to work again. After I sat for hours I just asked for my car back since it was well past my appointment and they still had not looked at it. I was told they could change the light bulb. Not the problem and I can do that myself for a lot less. When leaving the guy says next time to allow more time. I said there won't be a next time and it was your fault for not telling me you needed it for 24 hours. Bottom line they don't listen to what was said, and relay all the information you need. More
Katherine was very kind and helpful. Great service experience. I would recommend this dealership based on my experience. Great service experience. I would recommend this dealership based on my experience. More
Keenan did a great job at keeping me updated on how my car service was going. Extremely polite! car service was going. Extremely polite! More