Toyota of Cleveland

Well Im back on here again after purchasing a vehicle from this dealership in October 2011. After some issues were straightened out after we purchased the car we thought all of our problems with the deal from this dealership in October 2011. After some issues were straightened out after we purchased the car we thought all of our problems with the dealership were over. I guess I was wrong. The car we purchased came with a certified pre-owned warranty that included free oil changes up to 100,000 miles and the salesman told us that it included wiper blades also. EVERYTIME my wife takes her car there for an oil change it is a huge mess! They dont recognize her in the system and try to get her to pay full price for the service. Its the same response everytime. "We will fix it this time so it shouldnt be a problem again" but they dont fix it and give her the same hassel everytime she goes up there.They make her feel like she is trying to get something for nothing when it is something that they promised us when we bought the car?! We also got an invoice in the mail for $28 for wiper blades that were suppose to be included(per salesman). I recently just purchased a new vehicle and drove all the way to Knoxville to keep from doing buisness with this dealership and I can promise after the warranty is up we will never step foot on their lot again! More

Gregg was one of the best sales people I have ever worked with! He was very attentive to my needs in my new product selection, he worked very hard to get my trade value from the used car manager, and he wor with! He was very attentive to my needs in my new product selection, he worked very hard to get my trade value from the used car manager, and he worked very hard to get me the best deal I have ever had on my new car price. I would highly recommend using Toyota of Cleveland and especially Gregg Bain. I will be telling all of my friends and family. It was the first time I actually had fun buying a new car! More

Yes, very easy to work with and no pressure to buy. The sales person, Ryan, was very helpful and friendly. Dealing with the finincing was also easy. sales person, Ryan, was very helpful and friendly. Dealing with the finincing was also easy. More

My family has purchased three new Toyotas from Roger Thompson at Toyota of Cleveland. Roger showed us a lot of respect and patience during our shopping experiences. What use to be a stressful time while Thompson at Toyota of Cleveland. Roger showed us a lot of respect and patience during our shopping experiences. What use to be a stressful time while purchasing a new car is now a pleasure dealing with Roger. I would strongly urge anyone considering to purchase or trade to give Roger a chance. I do not just think of him as a salesman, but also a family friend willing to help us. Dave McDonald (Murphy, North Carolina) More

We weren't really intending to buy a new car, but while in on a recall notice we saw a car we liked. Went back the next day to look at it and drive it to see if it was a car we might be interested in. Br in on a recall notice we saw a car we liked. Went back the next day to look at it and drive it to see if it was a car we might be interested in. Brad came out, introduced himself, and told us if there was anything he could help us with just let him know. Really appreciated not being hasselled to look at a car. We drove it and fell in love with it and the rest is history, we bought it. More

Ryan and others at the Dealership were pleasant to deal with. There was no sales pressure which we greatly appreciated. Ryan was knowledgeable and efficient in showing us the car we eventually purchased. with. There was no sales pressure which we greatly appreciated. Ryan was knowledgeable and efficient in showing us the car we eventually purchased. Even the business transaction was a pleasant process. We would highly recommend this dealership! More

Just had my new Venza less than a day and so far so good! Gregg made buying the car very easy. He was super helpful. We new what we wanted and he made sure to get the deal done. The dealership is very im Gregg made buying the car very easy. He was super helpful. We new what we wanted and he made sure to get the deal done. The dealership is very impressive. I would highly recommend Gregg Bain if you are looking for a new or used car and going to Toyota of Cleveland. More

I was a toyota man before, bought 2 from Ryan and Karen last year and that was one of the best experiences I ever had. Only to be topped when a semi and a postal truck collided into my wife's 2011 Camry S last year and that was one of the best experiences I ever had. Only to be topped when a semi and a postal truck collided into my wife's 2011 Camry SE. The car performed exceptional under 3 differnet impacts and she walked away from a totaled car. After sizing up the options for a new car, we came back to Cleveland and both Ryan's and Karen's services far exceeded our previous experience. Thanks for the new 2012 Camry Se - even better than the last. I LOVE WHAT YOU DO FOR ME!!!! Todd and Jen More

Gregg Bain was awesome to work with and got us the best deal on our Toyota 4Runner. We even asked a friend that works at another Toyota dealership and he even said that Gregg gave us an awesome deal hands deal on our Toyota 4Runner. We even asked a friend that works at another Toyota dealership and he even said that Gregg gave us an awesome deal hands down. We had a great experience and since they had promotion weekend we got free pizza and drinks. Gregg even bought me a water from his own pocket money which was really nice! All the people there were very nice and friendly. Gregg went over the vehicle with us and even spot checked it before we drove off. I give Toyota of Cleveland and especially Gregg Bain 10 stars on everything. More

gregg was really helpful and went way out of his way to satisfy me with my new purchase this is my 5 car ive bought from toyota and will be back in the future satisfy me with my new purchase this is my 5 car ive bought from toyota and will be back in the future More