Gregg Bain
Gregg Bain at Toyota of Cleveland

Gregg Bain

Sales Consultant

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
579 Reviews
5.0

579 Reviews

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579 Reviews of Gregg Bain

June 30, 2026

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Employee Rating

Toyota of Cleveland is my go to dealership because they consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute be More

by Keri/Shaun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2026

Toyota of Cleveland responded

We’re delighted Gregg, Shane, and Taylor provided a welcoming experience throughout your Toyota Highlander Hybrid purchase. It’s wonderful to know they took time to understand your needs and made the process enjoyable. Congratulations on your new Highlander Hybrid and thank you for trusting us again. Justin Chretien General Sales Manager 423-664-9715

June 16, 2026

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Employee Rating

Greg is the best ! Kind , helpful, explains everything ! Makes you feel at home and comfortable! He’s a true professional and really cares about the customer ! More

by joannburris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Jun 16, 2026

Toyota of Cleveland responded

Thank you for choosing a new Toyota RAV4 and for sharing your kind words about Gregg’s friendly, professional approach. We’re delighted you felt comfortable throughout the process and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

Dealership Rating
Employee Rating

He is most honest. He always cares about his customers as well as the company. More

by Jenaudra
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain

May 29, 2026

Toyota of Cleveland responded

It’s great to hear you appreciate Gregg’s honesty and dedication. We’re glad you’re enjoying your used 4Runner. Please let us know if there’s anything else we can help with. Justin Chretien General Sales Manager 423-664-9715

May 21, 2026

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We thought we would buy it for what was left in the contract 31k but we didn't expect to buy it for 38k and we were told we didn't have a payment until 7/3 and why wasn't the last payment added in the More

by adamsfamily776
Recommend Dealer
No

Other Employees Tagged: Gregg Bain

May 27, 2026

Toyota of Cleveland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Chretien General Sales Manager 423-664-9715

April 20, 2026

Dealership Rating
Employee Rating

We have bought 6 cars from Toyota of Cleveland. There staff is always amazing and service does an excellent job. we always work with Gregg B. and Austin C. and they are both wonderful and always go More

by rmcrowder25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Austin Calfee

Apr 20, 2026

Toyota of Cleveland responded

Thank you for trusting our team through six Toyota purchases. We’re delighted Gregg and Austin consistently go above and beyond for you. Enjoy your new Toyota Tacoma and we look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 20, 2026

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Employee Rating

Great experience! Gregg and Shane were friendly and patient to work with on the purchase of our 2023 Toyota 4Runner from start to finish. Highly recommend! More

by Lmcclelland66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Justice Goodner

Apr 20, 2026

Toyota of Cleveland responded

We’re thrilled Gregg and Shane could guide you through your 2023 Toyota 4Runner purchase with such patience and friendliness. Thanks for recommending us, and please reach out if there’s anything else we can do. Justin Chretien General Sales Manager 423-664-9715

April 04, 2026

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Employee Rating

Greg Bain is the best! Very knowledgeable, friendly, fast. Hard working man. True to his word best salesman we’ve dealt with. Thanks Greg. More

by Lesli Ponce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton

Apr 04, 2026

Toyota of Cleveland responded

It’s fantastic to hear Gregg delivered knowledgeable, friendly, and efficient service when you purchased your new Toyota Tacoma. Thank you for choosing us and congratulations on your Tacoma. Justin Chretien General Sales Manager 423-664-9715

March 02, 2026

Dealership Rating
Employee Rating

Our salesman Dustin Schrader bent over backwards to work with me. I would highly recommend Dustin or Greg Bain More

by claudia0453
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Shrader

Mar 03, 2026

Toyota of Cleveland responded

Hi Claudia! Thank you for taking the time to share your experience working with Dustin! We hope you will think of us again the next time you need automotive assistance. - Toyota of Cleveland

February 28, 2026

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Employee Rating

The personal service is above and beyond expectations. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. More

by deepiglet75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Toyota of Cleveland responded

We are so grateful for your kind words! Thank you for highlighting Gregg's professionalism and exceptional service. We are honored by your business. - Toyota of Cleveland

February 28, 2026

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Employee Rating

Excellent Experience! Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopp More

by thanknjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson

Mar 01, 2026

Toyota of Cleveland responded

Thank you for sharing your feedback! We're glad Gregg and Crystal provided such a thorough and supportive experience at Toyota of Cleveland. Enjoy your new 4Runner and welcome to our family!

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