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Toyota of Cleveland

McDonald, TN

4.9
5,559 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority. Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family. Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country. In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance. We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,560 reviews

April 24, 2012

We went in to buy a truck, had someone greet us immediately. He wasn't pushy, but was available to answer all questions. I would go back again for my next vehicle. More

by Volgirl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 22, 2012

I had an awesome experince at Toyota of Cleveland all the employees were very friendly and Gregg Brain helped me find an awesome car. Thumbs up for Toyota of Cleveland!!! More

by sweetness77
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 21, 2012

When I first enter the parking lot & pulled up to park my car, Jason Lawson meet me as soon as I got out of my car, I said to myself this is the kind of service you look far. Jason was not able to fi More

by Fmccastle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
April 20, 2012

Gregg Bain was very helpful. He answered all my questions and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all More

by Cscarden1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2012

I have bought 4 trucks and 1 car from toyota of Cleveland. Roger Thompson really worked hard for this sale,it saved me from going to Atlanta to buy. Sales and service is A1 at toyota of Cleveland. More

by yrttacoma
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thompson, Roger Thompson
April 17, 2012

My initial experience was not ideal, but the customer service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of quest More

by kristalc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
April 15, 2012

I must say I have never been so at ease going thru the car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the opti More

by lindaxb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thompson
April 15, 2012

This was my first experience buying a car from a dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding e More

by JenaBeise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 11, 2012

This car buying experience was by far the least painful I've ever had. Chris was very knowledgable about the vehicle and answered all questions accurately and effectively. I appreciate that he was not pus More

by Mel Madaris
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
April 11, 2012

Also worked with Butch Tipton. The people were friendly and helpful. They were knowledgeable about the products and answered all of our questions. I think the deal was fair. More

by Bsc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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