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Toyota of Cleveland - Service Center

McDonald, TN

4.9
345 Reviews

345 Reviews of Toyota of Cleveland - Service Center

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February 14, 2016

was met with fast and efficient service The service personnel was very friendly and professional. I was shown personally where the waiting area was and offered a coffee. Restroom and over al More

by nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Peek
February 08, 2016

Comprehensive and effective. Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work d More

by KMAC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2016

Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w More

by Toycam 2004
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2016

# 1in my book Honor time of appointment as given ,no waiting when I arrive they take info and do the service required .I've never had to wait long ,if so they let u More

by bflobill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Armao
January 20, 2016

Servi e The best dealership I have ever experienced. Great work, friendly personnel. I live in Chatt. and I drive to Cleveland rather than go to others. More

by Socks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sims
January 17, 2016

Great service! When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicl More

by Happy customer 14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Peek
January 17, 2016

service department experance I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and profession More

by brown dave446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2016

2015 Highlander Hybrid First Service I have three Toyota's (2003 4Runner, 2012 Prius V, 2015 Highlander Hybrid) that all get serviced here. Would not even think of getting them serviced More

by Captainagc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
other
January 02, 2016

Treated great and I would recommend to other people looking I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other peop More

by Turfguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 01, 2016

Great quality and great service! Brought my car in June and just took it for first oil change. Everyone very helpful! Great service from sales to service! Thanks so much. More

by PW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service employees and finance person
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