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Toyota of Cleveland
McDonald, TN
5,409 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 473 service reviews
June 01, 2026
I won’t be back there for servicing again - I really feel Like they tried to pull one over on me and I won’t trust them again. Done! feel Like they tried to pull one over on me and I won’t trust them again. Done! More
by PATDARRAS
Verified CustomerEmployees Worked With
May 31, 2026
Great job Alison. You went out of the way to make sure I was informed. You went out of the way to make sure I was informed. More
by HPCALDWELL324
May 31, 2026
The service advisor was very knowledgeable with going over the requirements of the service and what was expected. The advisor told me of anything not I. Spec. That may need to be taken care of later over the requirements of the service and what was expected. The advisor told me of anything not I. Spec. That may need to be taken care of later More
by MARKT5560
Employees Worked With
May 31, 2026
Very friendly, knowledgeable & prompt service staff. They took very good care of my car & kept me informed as to what was going on. They took very good care of my car & kept me informed as to what was going on. More
by RRMUNDY2
Employees Worked With
May 30, 2026
Very nice staff and very accommodating. Reasonable pricing for service to cars. Very fast and efficient with great communication Reasonable pricing for service to cars. Very fast and efficient with great communication More
by HWYI40
Employees Worked With
May 30, 2026
You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty we bought. Thanks to everyone involved. More
by Michelle
Employees Worked With
Other Employees :
Eddie Shadgett
May 29, 2026
One of our favorite Toyota dealerships. We bought our first Toyota from here. Service always try’s to go above and beyond and so far always a good attitude We bought our first Toyota from here. Service always try’s to go above and beyond and so far always a good attitude More
by MIKEKAPHERR
May 29, 2026
A++ No more to say except I always get excellent care. That's why I drive an extra few miles to go to this dealership. Keep up the good work.!!! That's why I drive an extra few miles to go to this dealership. Keep up the good work.!!! More
by WHITES48
