Monte' Burney
Monte' Burney at Toyota of Cleveland

Monte' Burney

General Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
306 Reviews
5.0

306 Reviews

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306 Reviews of Monte' Burney

May 29, 2026

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Employee Rating

Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25
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Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

We’re honored you consider us one of the top Toyota dealerships in the Tri-state area with our wide selection and competitive pricing. Crystal and the team appreciate the opportunity to address all your concerns and help you drive off in your new Toyota with confidence. Let us know anytime we can assist you again. Justin Chretien General Sales Manager 423-664-9715

May 11, 2026

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Thank you for being considerate of all my needs! I appreciate all of the team! More

by BRITTANYHUGHES0825
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Recommend Dealer
Yes
May 11, 2026

Toyota of Cleveland responded

We’re delighted to know our team addressed all of your needs during your recent Toyota Highlander purchase. Thank you for acknowledging everyone’s efforts. Let us know if there’s anything else we can help you with. Justin Chretien General Sales Manager 423-664-9715

April 15, 2026

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Great service and extremely accommodating. Matthew and everyone at ToC went above and beyond to help us get the vehicle we were looking for! More

by nicknicholschatt
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Matthew Frady

Apr 15, 2026

Toyota of Cleveland responded

Thanks for noting how accommodating our team was. We’re happy Matthew and our staff helped you secure your new Toyota Sequoia. Enjoy your drive and feel free to reach out if you need anything. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Austin was wonderful! Very knowledgeable, not pushy, allowed us to make a decision in our own time and space. He is so pleasant and really took care of us well. We would r More

by Yiayiabk-Kim
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Recommend Dealer
Yes
Apr 13, 2026

Toyota of Cleveland responded

It’s wonderful to hear that Austin made your purchase of a used Toyota RAV4 Hybrid feel so comfortable and pressure-free. Thank you for recommending Austin, and congratulations on your new vehicle. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More

by BDKELLY81
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Austin Calfee, Michael Hampton , Cameron, transporter

Apr 13, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team went above and beyond during your Toyota service. We’ll share your compliments with Michael. Thank you for letting us know about your experience and we look forward to seeing you again. Justin Chretien General Sales Manager 423-664-9715

April 01, 2026

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Cleveland Toyota went above and beyond for our new car purchase. Daegan Harris was amazing!! Thank you so much. I will highly recommend to anyone looking for a car. More

by KATHIE609
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Recommend Dealer
Yes
Apr 02, 2026

Toyota of Cleveland responded

We’re delighted Daegan provided exceptional service for your Toyota purchase. Your recommendation truly made our day. Enjoy every drive in your Toyota. Justin Chretien General Sales Manager 423-664-9715

April 01, 2026

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I could not have asked for any better help, service and support than what my family received from this dealership. On a Saturday evening most dealerships would not have anyone around to help. Matthew and More

by Lnvanover
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Toyota of Cleveland responded

We appreciate you taking the time to share your experience with our service team for your Toyota Camry Hybrid. We’re glad Matthew and our staff could assist you and your son on a Saturday evening, from friendly support to providing a loaner car and small gifts to ease the stress. It means a lot that we could turn things around and earn your trust. Justin Chretien General Sales Manager 423-664-9715

March 31, 2026

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Great experience overall! Austin and Monte made the process easy and enjoyable. I would recommend! More

by Chris A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Austin Calfee

Mar 31, 2026

Toyota of Cleveland responded

We appreciate you taking the time to share your feedback. Monte and Austin were glad to make your Toyota Corolla Hybrid purchase smooth and enjoyable. Thanks for recommending us! Justin Chretien General Sales Manager 423-664-9715

March 28, 2026

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Thank you Toyota of Cleveland for helping us find the perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and bey More

by Katelyn
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Recommend Dealer
Yes
Mar 28, 2026

Toyota of Cleveland responded

Thank you for sharing your feedback. It’s wonderful Monte and Damon helped you find the ideal Toyota Grand Highlander for your family. Enjoy every drive and let us know if you need anything. Justin Chretien General Sales Manager 423-664-9715

March 24, 2026

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The staff are all very courteous and helpful. Even changing my mind several times. They all were very patient. I felt I was getting very good treatment More

by billracewx
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Toyota of Cleveland responded

Great to hear our team was courteous and patient as you explored your vehicle options. We’re glad you felt well taken care of during your Toyota purchase. Please reach out if there’s anything else we can do. Justin Chretien General Sales Manager 423-664-9715

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