Toyota of Cool Springs

The dealership is clean, spacious, and has a lot of inventory to see. It is in a convenient location of the interstate and the sales representatives are welcoming. inventory to see. It is in a convenient location of the interstate and the sales representatives are welcoming. More

The dealership is very conveniently located for me and seems to be clean with a large waiting area while your car is being serviced. I haven't had to use that yet but I know it will be a comfortable wait seems to be clean with a large waiting area while your car is being serviced. I haven't had to use that yet but I know it will be a comfortable wait. Alan was great to work with. The car I wanted was hard to get but, heck if he didn't find me one I could buy. He kept me posted on when it was delivered and went over all of the features in the car before turning it over to me. He was a pleasure to work with. And Yuri was great when it came to explaining service plans. He didn't try to oversell me but got me a plan that I could be comfortable with. I was also able to split the cost of my payment between my personal credit card and the funds I wired directly to the dealer's bank. It all was very convenient and FAST! Overall, Toyota at Cool Springs was a very pleasant experience. More

Alan Richarson really deserves the title "Superman"! He is attentive to the individuals that he works with before during and after they work with him. He is thoughtful, remembers each individual and tai He is attentive to the individuals that he works with before during and after they work with him. He is thoughtful, remembers each individual and tailors his efforts to support their finding the right vehicle for that individual/couple/family. His knowledge of vehicles and the purchasing system is amazing! Moreover, he is straightforward and works to give his guests the best possible deal and experience! Thank you, Alan! I look forward to continuing to work with you in the future. Toyota of Cool Springs is a great dealership to work with. They support their employees in helping the customer find and keep a great vehicle. More

Alan was extremely easy to work with. Never put any pressure on and gave me different options to make the buying process incredibly smooth. Never put any pressure on and gave me different options to make the buying process incredibly smooth. More

Jim is all about taking care of you from first contact. He's straight to the point, no games, and listens to his customers. I highly recommend you request Jim when you buy from Cool Springs. I drove 3 hour He's straight to the point, no games, and listens to his customers. I highly recommend you request Jim when you buy from Cool Springs. I drove 3 hours to buy from this dealership More

Alan goes over and beyond to help his guest with the car they’re seeking!! Great energy, good customer service, and very knowledgeable in his area of work! I highly recommend this location for anyone lookin they’re seeking!! Great energy, good customer service, and very knowledgeable in his area of work! I highly recommend this location for anyone looking for a car! More

Toyota Cool Springs continues to go above and beyond with client experiences. I can always count on the team to help me find the right vehicle and providing great service during routine maintenance. Jim sold client experiences. I can always count on the team to help me find the right vehicle and providing great service during routine maintenance. Jim sold me my first vehicle and knew I could count on him to help me get my dream car. I highly recommend this location! More

Alan was amazing! Very informative and walked me through every step of locating and purchasing my vehicle. I would definitely recommend anyone to get in contact with h Very informative and walked me through every step of locating and purchasing my vehicle. I would definitely recommend anyone to get in contact with him for their next car! More

From the minute we first drove up to the lot and met Jim, our experience was focused on us and remained very service oriented through the purchase. Jim understood what we were looking for, and not having it our experience was focused on us and remained very service oriented through the purchase. Jim understood what we were looking for, and not having it immediately on the lot, he found a way to continue working with us and secure the vehicle we wanted. When it was easy and convenient to text, we texted, and when it was better for a voice call, we talked and conversed via phone. Overall, one of the best new car purchasing experiences that we've had. More