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Toyota of Cool Springs
Franklin, TN
1,010 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,010 reviews
February 21, 2026
My husband and I recently purchased a 4 Runner Limited using the Costco program. Jimmie Gile assisted us through the entire process. We were very happy with the price, the information Jimmie shared, the r using the Costco program. Jimmie Gile assisted us through the entire process. We were very happy with the price, the information Jimmie shared, the response and the updates while we waited for the build and transportation. Thank you . More
by Janet
February 15, 2026
I have purchased 3 vehicles from Alan. He is always helpful, friendly, straight forward and never pushy. The service department is always great when I come for basic maintenance. I give th He is always helpful, friendly, straight forward and never pushy. The service department is always great when I come for basic maintenance. I give the dealership a 10/10! Always a great experience! More
by Rebeccagiselle.hair
Employees Worked With
February 11, 2026
My experience was the least painful car purchase I have ever had. Thanks to Jim for going above and beyond to ensure that I got into the car I wanted. ever had. Thanks to Jim for going above and beyond to ensure that I got into the car I wanted. More
by oars_leaden69
Employees Worked With
February 11, 2026
I had the pleasure of working with Jimmie Gile on my recent purchase. It was a great experience. Jimmie is a no pressure salesman. Very knowledgeable on the products. He treats his customers with respec recent purchase. It was a great experience. Jimmie is a no pressure salesman. Very knowledgeable on the products. He treats his customers with respect and kindness. I would definitely recommend him and the Cool Springs Toyota dealership. More
by rjbrandenburg
Employees Worked With
February 07, 2026
Service focused. Definitely "superman." No pressure sales approach with a vibrant personality. The experience was great. Definitely "superman." No pressure sales approach with a vibrant personality. The experience was great. More
by Matt B
Employees Worked With
February 05, 2026
Alan is as high level as it’s gets! Great experience all the way around! Great experience all the way around! More
by dustintaylorc
February 04, 2026
I had an excellent experience purchasing a new 2026 Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. H Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. He was knowledgeable about the Highlander, took the time to answer all my questions, and never made me feel rushed or pressured. Everything was explained clearly, from features and options to pricing and financing, which made me feel confident and comfortable with my purchase. Jim has a customer first attitude and I highly recommend him for anyone looking to purchase a new Toyota. More
by Thomas Martin
Employees Worked With
January 20, 2026
We purchased our Camry from Alan. He was really helpful and knowledgeable. Both he and Cool Springs Toyota were great to work with. He was really helpful and knowledgeable. Both he and Cool Springs Toyota were great to work with. More
by David.efries
Employees Worked With
January 14, 2026
We purchased our new 4Runner with Alan! He was wonderful. Friendly, knowledgeable and I highly recommend. He was wonderful. Friendly, knowledgeable and I highly recommend. More
by jessrawlings18
January 14, 2026
The dealership experience was great. Alan was very helpful and friendly. Even after purchase they called a few weeks later to check to make sure everything’s good and if I needed anythin Alan was very helpful and friendly. Even after purchase they called a few weeks later to check to make sure everything’s good and if I needed anything. Great service. More
by tonymdo4g
Employees Worked With
