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Toyota of Cool Springs
Franklin, TN
959 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 959 reviews
November 05, 2021
Best place to buy a vehicle,Top shelf service, and a Best place to buy a vehicle, Top shelf service, and a great team of Professionals! Best place to buy a vehicle, Top shelf service, and a great team of Professionals! More
by jlrich8
October 22, 2021
I was impressed with the knowledge of Kenny Eastman about the vehicles and products of vehicle. Very smooth professional experience. I would highly recommend Kenny to anyone looking for a new vehicle!!!! the vehicles and products of vehicle. Very smooth professional experience. I would highly recommend Kenny to anyone looking for a new vehicle!!!! More
by Richard
Employees Worked With
Frederick Edmonson, Kenny Eastman
October 13, 2021
Been coming here for abt 14 years! Yay for Ray & Isaiah!🤗🤗Thanks to these guys!🚙 Isaiah!🤗🤗Thanks to these guys!🚙 More
by rebecca38228
September 22, 2021
I worked with Jim Gile a couple of years ago and purchase a new Toyota, had a great experience. Our recent communication was in response to a letter for a trade in on my pervious purchase. Great people to wo a new Toyota, had a great experience. Our recent communication was in response to a letter for a trade in on my pervious purchase. Great people to work with, Jim got me a very quick response and even though I decided not to trade he didn't pressure me. When the time comes to purchase a car I will consider Toyota of Cool Springs first. More
by dolphusk
Employees Worked With
September 08, 2021
It was an easy, no pressure buying experience. They had a good collection of used vehicles and were very knowledgeable. They went above and beyond to make sure I was happy with my choice. I would recommend t good collection of used vehicles and were very knowledgeable. They went above and beyond to make sure I was happy with my choice. I would recommend them without any hesitation More
by Scott W
Employees Worked With
August 22, 2021
Not recommended at all, They are charging 3-5 k more than the MSRP and looting people. I just went there to take a look around and did not shop around other dealerships they somehow convinced me to buy the v the MSRP and looting people. I just went there to take a look around and did not shop around other dealerships they somehow convinced me to buy the vehicle for 3k more than MSRP saying me this is how the market is and I blindly believe there words , I brought a base model which I did not like and they refused to exchange with in 3 days which they say is there policy but they won’t exchange and when I was shopping car for my cousin I came to know that the other Toyota dealerships in Nashville like Beeman Toyota is not charging any MARKET ASJUSTMENT PRICE , will never buy form them again lesson learned More
by naveenreddy
Employees Worked With
Not listed
August 07, 2021
I worked with Victor at Toyota of Cool Springs. I have only ever purchased used vehicles, so this was my first experience buying a new car. Victor was very helpful and thorough throughout the process. I w only ever purchased used vehicles, so this was my first experience buying a new car. Victor was very helpful and thorough throughout the process. I would recommend him to any friends or family. I will definitely use Toyota of Cool Springs for my future car needs and I will only go to them for all of my maintenance. It was a great experience. 10 out of 10! Carter More
by Carter
Employees Worked With
July 31, 2021
Unfortunately, I was buying a car out of an unplanned necessity, and I needed it fast. We started looking at used car options and Toyota had some interesting choices. Fortunately, Jeff was our primary necessity, and I needed it fast. We started looking at used car options and Toyota had some interesting choices. Fortunately, Jeff was our primary salesman. He went above and beyond by ensuring maintenance actions were handled before the purchase was made. Jeff is an exceptional communicator and kept me up-to-speed on maintenance issues surrounding our car of interest. If you're buying a car at Toyota of Cool Springs, ask for Jeff Williams ... you won't be disappointed! More
by calcom2005
Employees Worked With
July 21, 2021
Had a very good experience working with Jim Gile on the buying of our Avalon at Toyota of Cool Springs. Very straightforward, honest, and no pressure. buying of our Avalon at Toyota of Cool Springs. Very straightforward, honest, and no pressure. More
by Mike Harris
Employees Worked With
